# ELITE Sportsbook — user reviews > 16 indexed App Store user reviews of ELITE Sportsbook by Elite Hospitality Group, LLC, rated 2.39/5 from 31 ratings. - Source: https://appshunter.io/ios/app/elite-sportsbook/id1505655429/reviews - App overview in markdown: https://appshunter.io/ios/app/elite-sportsbook/id1505655429.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 18 ## Newest reviews (1 of 16) ### 1/5 — Terrible app *2021-04-04* I deposited $400 shows it was taken from my bank account 1 day later, even after emailing for assistance, money isn’t available in my account. Not impressed. **Developer response:** Thank you for bringing this to our attention. Please email megan.mcconville@ecresorts.com with you account information. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is slow and buggy *2023-02-18* This app runs like it’s on a windows 95 computer with a nasty malware infection. I just wanted to place a few simple bets and it took me an hour because it was so slow. How is it possible to write such horrible code? ### 1/5 — Sports book app *2022-10-10* App crashes constantly. No direct withdrawals to your account so you have to request a check or go to the casino to withdrawl. **Developer response:** Please reach out to us at support@elitesportsbook.com for help. ### 1/5 — Don’t use this garbage book *2022-09-25* Not only is the app from 2002, these idiots won’t let you use the $500 freebet on an NFL money line even if it’s under 3:1 odds, as there max bet was $250, unless than odds were -110. Avoid this garbage at all cost. **Developer response:** If you have questions regarding promotions, please reach out to us at support@elitesportsbook.com. ### 1/5 — Laughably Terribly *2022-08-06* It is almost like they tried to make the worst Sportsbook. It would be difficult to create a book that is harder to use and harder to withdraw deposit and bet than this one. Don’t waste your time **Developer response:** If you're ever having issues, please reach out to support@elitesportsbook.com. ### 1/5 — Terrible *2022-06-03* I wouldn’t even give this 1 star if I didn’t have a choice. The app is horrible itself, mind you the customer service too. I ended up having to submit a claim to the Better Business Bureau to get my money back from them. **Developer response:** Hello FanDuel69. Thank you for taking the time to rate and review us. We'd like to speak further about this. Please send us an email at support@elitesportsbook.com. ### 1/5 — App and website is garbage. *2022-01-27* Don’t bother with this place. **Developer response:** Hello Jpag14 and thank you for taking the time to provide feedback. We'd like to know more about what difficulties you may have faced with our sports betting app. Please send us more details at support@elitesportsbook.com. Thank you! ### 1/5 — Minimal upside, poor website, worse withdrawal options *2021-11-26* The lines take forever to come out. The UI is no good, and withdrawing money is like navigating a corn maze. Just don't offer enough for headaches. **Developer response:** Hi Eggy237, thank you for the feedback. We'd like to know more about your experience so we can further develop our app. Please reach out to support@elitesportsbook.com and reference your App Store review. Thank you. ### 1/5 — Slow, ineffective *2021-08-28* App doesn’t work, is slow and generally a pain to use. **Developer response:** Thank you for the feedback. We will pass along the information to our development team. If you have any other information you'd like us to have, please send an email to support@elitesportsbook.com. Thanks again! ### 1/5 — They don’t like winners *2021-08-10* If they offer you a bonus and you win off that bonus they will cut you off. **Developer response:** We appreciate you taking the time to offer us some feedback. We’d like to learn more about your experience. Please reach out to our team at support@elitesportsbook.com and reference your App Store review. Thank you. ### 1/5 — Unreliable / Unprofessional SportsBook *2021-05-03* I have never left an app review, but this one is warranted. I have tried every SportsBook out there, but this is without a doubt the worst gaming experience I’ve ever had. I made my first deposit of 100 dollars and received a 100 dollar bonus in my account. After winning with my bonus, I received an email saying that they had accidentally put the bonus in my account and the bonus funds would be taken out of my account. I was annoyed by this, but it was a bonus after all so I let it go. I then won another bet with my leftover funds. I bet the Royals moneyline and they won the game 11-3. Expecting to see the funds in my account, they inexplicably listed this as a push. I then started the process of dealing with customer service and it took over 24 hours to submit my request. This SportsBook is unreliable on all fronts. **Developer response:** Thank you for your feedback. We apologize for the customer experience you received. We are looking into your account and will be in touch to gather additional information. ## Most praised reviews (5 highest-rated) ### 5/5 — Review *2022-07-22* Tremendous customer service! Great Sportsbook with a large menu of props! A+++++! Highly recommend! **Developer response:** Thank you so much for your review! ### 5/5 — The app came out just in time! *2021-03-29* I’ve been waiting forever for Elite to catch up to the game and offer an app for convenience. In the meanwhile, I started using Draft Kings. Lucky for me, Elite just came out with an app just in time for me to transfer all of my funds into my Draft Kings account! **Developer response:** Thanks for downloading our app! We appreciate your business. ### 5/5 — Slick and easy-to-use! *2021-03-17* Pretty slick Sportsbook app with an intuitive and responsive interface so far. Nice to see quite a few interesting sports and live scores! **Developer response:** Thank you for reviewing our app. We appreciate your business. ### 4/5 — Sportsbook is good. App is VERY bad *2023-02-07* The only reason I use this Sportsbook is for their “progressive” parlays. It makes watching your parlays unfold much more exciting since you can make crazy parlays and still have a realistic chance of winning. You can also earn free bets. I don’t like how it says something like “The odds have changed in your selection. Please review.” and then doesn’t show you which line changed. Then only after you submit the wager, does it show you the line change. My advice to anyone using this sportsbook is to stick the browser version. The app should never have gotten approved to go live. ### 2/5 — Multiple Steps *2021-04-28* This app isn’t an all in one spot for sports wagering. It redirects you back to their website every time you want to add funds or withdraw funds, forcing you to sign in multiple times throughout. It is much easier to just go directly through the website. **Developer response:** Thank you for bringing this to our attention. This will be shared with our developers. If you have any more feedback for further development of our app, please reach out to megan.mcconville@ecresorts.com. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*