# Elitech iCold — user reviews > 92 indexed App Store user reviews of Elitech iCold by Elitech Technology,Inc., rated 3.30/5 from 85 ratings. - Source: https://appshunter.io/ios/app/elitech-icold/id1135776301/reviews - App overview in markdown: https://appshunter.io/ios/app/elitech-icold/id1135776301.md - Rating breakdown: 5★ 41 · 4★ 4 · 3★ 7 · 2★ 9 · 1★ 24 ## What do users think of Elitech iCold? Overall sentiment: mixed **Pros** - 👍 Hardware capabilities are impressive - 👍 Good price-performance ratio - 👍 Works as intended when configured - 👍 Intuitive interface (for some) - 👍 Useful for remote monitoring - 👍 Real-time alarms and reports - 👍 Data is transparent and shareable - 👍 Easy to add devices and set parameters - 👍 Push notifications are great - 👍 FDA compliant (professional plan) - 👍 Works well for temperature control - 👍 Data logging with curves - 👍 Convenient for business use - 👍 Good for cat monitoring - 👍 Practical for real-time monitoring - 👍 Efficient app design - 👍 Supports iPhone data tracking - 👍 Good for cold chain monitoring - 👍 Useful for cannabis grow tents - 👍 Good for warehouse monitoring - 👍 Easy setup for WiFi and parameters - 👍 Works for fish temperature control - 👍 Cost-effective solution - 👍 Smooth user experience - 👍 Works manually - 👍 Good for monitoring fridge/refrigerator - 👍 Can plan tasks on mobile - 👍 Useful for goods in transport - 👍 Can hot switch settings - 👍 Good for monitoring temperature-sensitive supply chains - 👍 Alarm push function prevents loss - 👍 Concise and practical remote settings - 👍 Immediate notification on alarm - 👍 Good design and functions - 👍 Works with STC-1000 WiFi - 👍 Data loggers and app are good **Cons** - 🐛 App needs significant work - 🐛 WiFi connection issues - 🐛 Poorly written documentation - 🐛 App not ready for use - 🐛 Bad translation and untranslated fields - 🐛 Checkbox out of screen - 🐛 Humidifying element not working - 🐛 App crashes often - 🐛 Data logging history not visible - 🐛 Fahrenheit conversion issues - 🐛 Detailed settings page disappeared - 🐛 Functionality removed after updates - 🐛 App is worthless after updates - 🐛 User parameters missing - 🐛 Challenging to use - 🐛 Account setup and login issues - 🐛 Locked out of account - 🐛 Cannot change parameters after update - 🐛 Devices offline after updates - 🐛 Temperature fault after updates - 🐛 App will not save parameters - 🐛 Bluetooth function required for WiFi setup - 🐛 Poorly designed instructions - 🐛 Cannot select network to login - 🐛 Customer service unhelpful - 🐛 Cannot type wireless network name - 🐛 Username already exists error - 🐛 User does not exist error - 🐛 WiFi option from PC doesn't work - 🐛 Cannot connect to iPhone - 🐛 Cannot connect to WiFi - 🐛 Cannot tap field to select SSID - 🐛 Grey text is too dark and small - 🐛 Difficult device setup - 🐛 App is the weak point - 🐛 Short-lived functionality - 🐛 Unreliable data transmission - 🐛 One of the worst sign-up processes - 🐛 Registration code not sent - 🐛 Cannot register, code not sent - 🐛 Cannot enter mobile number - 🐛 Language removed (Chinese) - 🐛 Old controllers not working after update - 🐛 Devices unresponsive after update - 🐛 App changed, devices offline - 🐛 No real-time technical support - 🐛 Device does not flash WiFi indicator - 🐛 Manual does not specify setup mode - 🐛 No one answers the phone - 🐛 Servers down, cannot log in - 🐛 Company makes a living scamming people - 🐛 Reviews seem internal - 🐛 Device will not change from C to F - 🐛 No user manual in app - 🐛 WiFi symbol not intuitive - 🐛 Stuck with certain functions - 🐛 App is DOA - 🐛 Cannot get confirmation code - 🐛 Useless, cannot operate device - 🐛 App requires Bluetooth for WiFi setup - 🐛 UI design and spelling mistakes need improvement **Commonly reported bugs** - Password policy is weak - Charts only show up to 100 degrees F - Power consumption option doesn't work - Cannot connect device to WiFi - Repeated attempts to connect to WiFi fail - Fails to configure WiFi in Smartlink mode - App suggests using Android instead of iPhone/iPad - Lot of fields and messages in Chinese - Humidifying element not working - WiFi bug causing loss of connectivity - Cannot record or see data logging history - App broken in v61 update, not fixed - Detailed settings page for STC1000 disappeared - Functionality to change Temp and Humidity Settings removed - Ability to adjust user parameters removed - User parameters missing in latest update - Cannot change parameters from phone after update - New update makes it impossible to change anything from phone - Cannot change parameters from phone anymore - App update error, cannot change anything - Cannot change parameters from phone anymore after update - RCW-360 never worked - App crashes often - Impossible to add devices - Bluetooth function obsolete - Device will not come online to phone - Device will not pair to WiFi - Cannot register, code not sent via email - Cannot sign up, code not sent to email - Device does not work and won't connect to Wi-Fi - Cannot get devices to connect to network or Bluetooth - Device will not change from C to F - Knocked offline, have to manually reconnect - Cannot find where to put device back online - Device does not flash WiFi indicator on power up - Device will not link to WiFi - Manual does not tell how to set up mode - Cannot make WiFi device work - Cannot log in, possibly server issues - Cannot register, does not send code - Cannot enter mobile number, says incorrect - Old controllers not working after new update - Devices that were not in use won't respond - Devices in use won't turn on/off, parameters won't change - App will not save temp or humidity parameters - App changed, devices offline, temp fault - Bluetooth function required for first-time WiFi connection - App will not let you select a network to login - Cannot type to enter wireless network name - Username already exists error, then user does not exist error - WiFi option to connect from PC doesn't work - Cannot connect to iPhone - Cannot connect to WiFi - Cannot tap on field to select SSID - Grey text is too dark and small - Difficult to add devices - App DOA, cannot get confirmation code emailed - App takes WiFi network name from device, but must be 2.4GHz - App requires Bluetooth for first-time WiFi connection **Most requested features** - Option to use Google, Yahoo, iCloud for login - Schedule on/off option - Intermittent on/off option for fans - Option to show humidity reading on main screen - Scheduling for different temperature settings (day/night) - Dark mode option - Advanced analytics dashboard - Ability to switch language - Fix checkbox out of screen issue - Add user manual to the app - Make WiFi symbol more intuitive - Improve UI design - Fix spelling mistakes ## Newest reviews (15 of 92) ### 2/5 — Great hardware, the app needs work *2025-08-10, version 6.3.1* I love my STC-1000WiFi TH BUT the app needs work: There is no option to use google, yahoo, I cloud to log on The password policy is extremely weak The hardware is able to measure well over 100 degrees F but the charts only show 100 Power consumption option doesn’t work It would be nice if it had a schedule in/off option in addition to temperature triggers and an intermittent on/off option to prevent fans from overheating in hot environments I’m impressed with the device’s capabilities but the app could do so much more ### 2/5 — Fails to configure WiFi in Smartlink mode *2025-03-27, version 6.1.6* This Elitech iCold app failed to configure our test sample of an RCW-360Plus-WiFi for monitoring ULT freezers at our lab. The App and monitor failed to enable the device to join our IOT WiFi, trying multiple times with my iPhone and iPad. The App then suggests we use an Android instead. WTH ? So it seems Elitech knows their software has bugs they have not addressed. I was hoping this product might be a solution to monitor our biological sample freezers, but apparently this App is not ready for use, and by extension the RCW-360Plus-WiFi is also not really useable for what it’s being sold as. ### 2/5 — Poor *2025-02-24, version 6.1.5* Will not connect to my wifi and the humidifying element will not work in the work 2 outlet. Watched the YouTube videos, read the user manual numerous times now. Unfortunately, I’m settling with what I have gotten to work on it for right now. ### 3/5 — Product works great but the app is giving me one critical issue *2024-12-28* Thank you to the developers and engineer at elitech. Their products are hands down the best for the price and performance. My humidity and temperature controller works exactly as intended and the app even let's you set parameters which is great! However I am not able to record or see any data logging history which is a huge reason I want to use the app. Please fix this and I will update my review ### 3/5 — Update *2024-07-31, version 5.8.8* Thanks for the update. It’s all working good ### 2/5 — Ridiculous! Update deletes abilities *2024-07-24* Keep your apps up to date… install the latest version of software… WHY was the ability to change parameter settings (temperature and humidity level) removed from the app? Only thing I can do now is change the name of the ‘Current Temperature’ or ‘Humidity’ lines. To what? Hmmmm maybe I’ll call them ‘Can’t Control Temperature’ and ‘Can’t Control Humidity’. Release a patch to fix this mess or I need to buy somebody else’s product that doesn’t sabotage me and their product. I’ll also have to tell everyone I bragged to before about your product to never mind, buy something else. **Developer response:** sorry, please update your app. ### 3/5 — User Parameters Missing in latest update *2024-07-24, version 5.8.7* User parameters settings are gone via app on phone in latets update…making these smart meters barely usable ### 1/5 — Terrible *2024-07-23, version 5.8.7* The app was so challenging to use, I didn’t even bother using the product that I bought. Couldn’t get the account set up, couldn’t log in, got locked out. Awful. ### 1/5 — Can’t change parameters *2024-07-23, version 5.8.7* After recent update I can’t change parameters from my phone ### 2/5 — App update error *2024-07-22, version 5.8.7* Used to work great but a new update now makes it so you can’t change anything from your phone. Please fix!!! ### 3/5 — Elitech icold app *2024-07-19* I'm having the same issue of not being able to change parameters from my phone anymore. I have a few hundred dollars invested in these devices also. It happened after the update yesterday. I'm highly agitated at this issue. Changing from my phone is the only reason I use these products. If it is not fixed I will be looking elsewhere. **Developer response:** sorry, please update your app. ### 1/5 — Do not buy *2024-05-25, version 5.8.5* I bought a rcw-360 and it never worked. I cannot get anyone to call me back ### 4/5 — Great but missing simple and critical functionality *2024-05-01, version 5.8.5* The app is functional and allows you to control both temperature and humidity. A feature that would really elevate this app and make it functional is; scheduling - it would be great to set different schedules, for example at night I don’t want the temperature to be as hot as I have it set for the day time. ### 4/5 — Great app *2024-04-07, version 5.7.1* Great app but it crashes often ### 1/5 — Necesita arreglo *2024-01-04, version 5.7.1* Es imposible agregar los dispositivos, me gustaría que arreglaran eso, porque literalmente de eso se trata esta app, quedan totalmente obsoleta la función Bluetooth, arréglenlo, por favor ## Most critical reviews (10 lowest-rated) ### 1/5 — Unnecessarily complicated *2026-06-13, version 6.5.3* This feels more like an android app than an iOS app. You can tell things have been translated roughly from Chinese to English without much care - lots of prompts don’t make sense and labels for commands. Do not make sense either. They say you can leave a voicemail on their telephone number and they’ll support and call you back for questions but they text you and tell you to email them and then they never respond. I regret buying their hardware device, but it came with two years of service so I’m stuck with it. ### 1/5 — Impossible to connect device to WiFi *2025-08-10, version 6.3.1* Stc1000h WiFi do not connect with WiFi, no matter what. Tried different approaches, but couldn’t make it work ### 1/5 — Won’t connect to WiFi *2025-07-14, version 6.3.0* Repeated attempts to connect to WiFi fail. Tried with 3 different phones but still no good. ### 1/5 — Wifi not working -useless *2025-05-01, version 6.2.4* Attempted for 15 minutes to connect the app to the unit over wifi using the poorly written documentation. No success. This unit is going be returned. ### 1/5 — Would like to use it but *2025-03-21, version 6.1.6* Very bad translation in French. Unable to switch language. Lot of field and messages are in Chinese and not translated. Cannot event create an account as the checkbox to accept term of service is out of the screen. I need this app to use the Bluetooth function of my thermometer but it’s not really usable ### 1/5 — WiFi Bug *2024-12-31, version 6.1.2* At 23:59 on December 30th, all Elitech WiFi devices lost connectivity to network and the app. Despite power cycling the controllers, issue continues. The app and controller is good and if it wasn’t for this bug, I would have given it 5 stars. I have 20+ other devices on the same WiFi network which continue to work flawlessly. ### 1/5 — It no longer works so ZERO stars *2024-12-10, version 6.1.2* The app was broken in the v61 update and is still not fixed. Impossible to retrieve data so monitors are now useless. ### 1/5 — Not good *2024-11-21, version 5.9.6* How do you switch it to Fahrenheit? When I open the app, the main screen shows Celsius. Why isn’t there an option to switch? I figure this would be a simple basic feature. This app is trash! ### 1/5 — Completely useless now *2024-07-28, version 5.8.7* I wanted to change Temp and Humidity Settings, but this function was removed and now i can‘t change it anymore. So its completely useless now. ### 1/5 — Faulty Update *2024-07-27, version 5.8.7* They pushed out an update that eliminated the ability to adjust user parameters. Now the app is worthless. Fix it!! ## Most praised reviews (10 highest-rated) ### 5/5 — Happy fish 🐠🐋🐟 *2025-06-04, version 6.2.7* Very happy fish good yay ۶🥳 ٩ happy fish time. Fish party ＼(^o^)／＼(^o^)／👍 ### 5/5 — Great app *2025-01-03, version 6.1.3* If you use it properly and follow instructions, everything will work as intended. ### 5/5 — RH *2024-12-02, version 6.1.1* Love this app but could some one tell me me how to get the humidity reading to show up on main screen ### 5/5 — Excelente *2024-10-31, version 5.9.5* Yo no tuve ningún problema con la aplicación me parece excelente ### 5/5 — Stc1000wifi settings *2024-08-05, version 5.8.8* Was working perfectly 5/5, but since last update the detailed settings page for stc1000 disappeared :( Please fix this 🙏🏼 Edit: thanks for fixing it quickly 😃 ### 5/5 — Dla mnie ok *2023-02-10, version 5.1.5* Działa jak powinno. O to mi chodziło ### 5/5 — Very good *2022-09-08, version 5.0.1* Very very good ### 5/5 — Work great！ *2021-09-24, version 4.6.0* It helps me monitor the data when I’m outside. ### 5/5 — good *2021-09-23, version 4.6.0* Very good, the function and page are improved much. ### 5/5 — nice humidity controller *2021-09-23, version 4.6.0* I got a humidity controller from Amazon, the wifi version is much better comparing with inkbird. Clearly App interface, large icon, and convenient temp/humidity graph help me a lot for my cannabis grow tent. I really like both this controller and the App! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*