# EliteCloud — EliteControl Security Systems > Remote control and monitoring for EliteControl security systems. (iPhone/iPad app by Arrowhead Alarm Products Ltd.) - Source: https://appshunter.io/ios/app/elitecloud/id1508242548 (this page in markdown: same URL + `.md`) - Developer: [Arrowhead Alarm Products Ltd](https://appshunter.io/developer/971956695) - Category: Lifestyle, Utilities - Price: Free - Rating: 4.44/5 from 9 App Store ratings · 52 written reviews indexed - Age rating: 4+ - Requires: iOS 15 · 69 MB - Languages: English, Greek, Korean, Portuguese, Chinese, Spanish, Turkish - Released: 2022-04-01 - Data updated: 2026-08-19 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/elitecloud/id1508242548/reviews.md ## What is EliteCloud? EliteCloud connects your smartphone to any EliteControl security system from almost anywhere. Arm/Disarm your alarm, control garage doors, gates, lights & more. Receive notifications directly to your smartphone should anything happen when you are at home or away. Notifications are customisable and include alarms, power failure, battery failure, panic, fire, medical and tamper alarms. App Features • Arm/Disarm • Door, Gate & Lighting Control • Push Notifications • Monitoring • Fire • System History • System Status • User Management • Bank Level Encrypted Connection • Up to 100 Users • Control Up to 100 sites • Regular Updates Hardware Required for EliteCloud Smartphone App • ESL-2, ESL, V9 or Runner alarm system • ESL-2 IoT or IoT-MODULE with internet connection • new ECi For more information regarding compatibility & supported products, please contact your preferred security installer. ## Key features - Arm/Disarm security system - Control doors, gates, and lights - Receive push notifications - Monitor system status and history - Manage users and sites - Bank-level encrypted connection ## Recent user reviews (10 of 52) All indexed reviews: https://appshunter.io/ios/app/elitecloud/id1508242548/reviews.md ### 3/5 — Not reliable *2025-11-08, version 1.4.26* Unfortunately it often struggles to connect despite strong wifi connection. I also have it on my iwatch and it tells you it has executed an action with a blue tick that appears. Though it is very brief and easy to miss. ### 1/5 — Significant issues post firmware upgrade *2025-11-04, version 1.4.26* Unit regularly disconnects to the internet post the last firmware upgrade, support on the issue has not been great. ### 1/5 — Locked out of app *2025-10-02, version 1.4.24* I cancelled the auto subscription just after renewing and was immediately locked out of the app ### 1/5 — Issues *2025-07-30, version 1.4.24* Never allows me to activate or turn off from app when off site. ### 5/5 — .. *2025-06-13, version 1.4.24* .. ### 5/5 — Alarm system *2025-04-14, version 1.4.23* Great system very pleased with it ### 1/5 — Minor bugs fixed? *2025-03-30, version 1.4.23* Recent update has shut down this app and left me helpless as far as security goes! Buy something else people! ### 1/5 — Still not working properly *2025-03-01, version 1.4.21* I reviewed this app about a year ago and gave it 1 star as it fails to connect 99.99% of the time. 1 year on, numerous app versions and iPhone updates later and nothing has improved. Why do I have to “reconnect” around 3-4 times before it connects? Consistently says “Failure to connect” or “Unhealthy Connection” yet when it does finally connect it works fine! I hate using this app, please fix it! ### 5/5 — Good value *2025-01-17, version 1.4.14* I updated from the old program that came with my paradox alarm. This is a nominal yearly fee. Multiple users. Can rename all the sensor area Stable and consistent without obtrusive alerts. ### 5/5 — Great app *2024-12-27, version 1.4.14* Great app when it works. Needs to be consistent. Sometimes you get disconnected with no reason which can be frustrating. ## Frequently asked questions about EliteCloud ### What does the EliteCloud app do? The EliteCloud app allows you to remotely connect to and manage your EliteControl security system. You can arm or disarm your alarm, control garage doors, gates, and lights, and receive instant notifications about system events. ### What are the key features of EliteCloud? Key features include the ability to arm/disarm your system, control doors, gates, and lighting, receive customizable push notifications for various alarms (fire, medical, panic, etc.), monitor system history and status, manage up to 100 users and sites, and benefit from a bank-level encrypted connection. ### Is EliteCloud free to use? Based on the provided information, the EliteCloud app itself is free to download and use. However, it requires compatible EliteControl hardware and an internet connection to function. ### What hardware is required to use EliteCloud? To use the EliteCloud app, you will need a compatible EliteControl alarm system such as ESL-2, ESL, V9, or Runner, along with an ESL-2 IoT or IoT-MODULE that has an internet connection, or a new ECi. ### Who is the target audience for EliteCloud? This app is designed for individuals or businesses who own an EliteControl security system and wish to have remote access and control over their system's functions, as well as receive real-time alerts when they are away from the premises. ## Version history (last 5 releases) ### 1.4.27 — 2026-03-10 Performance improvements and usability enhancements. ### 1.4.26 — 2025-10-31 Bug fixes and performance improvements have been made. ### 1.4.24 — 2025-04-15 Minor bug fixes ### 1.4.23 — 2025-03-21 Minor bug fixes. ### 1.4.22 — 2025-03-13 Some minor bug fixes ## Apps similar to EliteCloud | App | Rating | Price | Category | | --- | --- | --- | --- | | [Shelly Smart Control](https://appshunter.io/ios/app/shelly-smart-control/id1660045967) | 3.3 (79) | Free | Lifestyle | | [UniFi Protect](https://appshunter.io/ios/app/unifi-protect/id1392492235) | 4.8 (71,444) | Free | Lifestyle | | [Westfield - shopping app](https://appshunter.io/ios/app/westfield-shopping-app/id1669685692) | 4.1 (527) | Free | Lifestyle | | [RControl](https://appshunter.io/ios/app/rcontrol/id1463597829) | 4.8 (3,825) | Free | Lifestyle | | [Luma View](https://appshunter.io/ios/app/luma-view/id1611462989) | 2.1 (51) | Free | Lifestyle | | [Connector+](https://appshunter.io/ios/app/connector-plus/id1344058317) | 2.4 (45) | Free | Lifestyle | ## More apps by Arrowhead Alarm Products Ltd - [EliteControl by Arrowhead](https://appshunter.io/ios/app/elitecontrol-by-arrowhead/id971956696) All apps by Arrowhead Alarm Products Ltd: https://appshunter.io/developer/971956695 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*