# eliteclub — user reviews

> 26 indexed App Store user reviews of eliteclub by PlanB Solutions, rated 4.20/5 from 55 ratings.

- Source: https://appshunter.io/ios/app/eliteclub/id973825773/reviews
- App overview in markdown: https://appshunter.io/ios/app/eliteclub/id973825773.md
- Rating breakdown: 5★ 38 · 4★ 6 · 3★ 3 · 2★ 1 · 1★ 7

## Newest reviews (9 of 26)

### 5/5 — Good app

*2019-11-02, version 3.2.1*

I have the paid subscription in the elite club and use it twice a week at least with a 50% discount. I never had a better membership with such offers so I am really satisfied with the service.

### 5/5 — Fair and offer good benefits

*2019-04-22, version 3.1.8*

They offer 50% in many hotels and lots of vouchers

### 5/5 — Fair benefits and as expected

*2019-04-22, version 3.1.8*

I received benefits as promised and they have a good follow up.
I will certainly renew next year

### 5/5 — Great benefits

*2019-04-13, version 3.1.7*

Used this app to book hotel and received 50% off. They also have a great loyalty program that provides for even more benefits.

### 5/5 — Very good

*2019-03-18, version 3.1.6*

I am using this great benefits app for a nice offers and also for best hotel app and amazing loyalty programs having 50% discount on great features using advanced technology with best price . I recommended this better then other apps on the store.

### 5/5 — Amazing App

*2019-01-09, version 3.1.6*

Love the benefits and vouchers of the membership. The App works perfectly on my phone and is user-friendly. Thank you for such an incredibly product.

### 5/5 — Awesome

*2018-12-16, version 3.1.6*

The app has great features along with nice offers. Give it 5 stars.

### 5/5 — Great Hotel App

*2018-12-15, version 3.1.6*

This is a must have hotel application that provides me the best offers, great service, and a whole lot of discounts. It’s advanced technology and best prices distinguishes itself from similar applications.

### 5/5 — Impressive

*2018-08-08, version 3.1.4*

I like the great benefits u offer in Lebanon 👍🏻👍🏻

## Most critical reviews (10 lowest-rated)

### 1/5 — Complete scam - stay away

*2025-12-02, version 4.0.8*

We were contacted directly by someone claiming to represent JA Resorts and convinced to sign up for this “elite” membership with promises of free night stays and exclusive offers. A full year later, we haven’t been able to book a single night. Every time we try, we’re told there’s no availability—no matter the date, no matter how far in advance we ask.

That’s if they even respond. Most of the time, emails and calls go completely unanswered. It’s become clear that this membership is just a bait-and-switch tactic to collect fees with no intention of delivering the promised value.

Extremely disappointing and dishonest. Save your money.

### 1/5 — Complete scam - stay away

*2025-05-16*

We were contacted directly by someone claiming to represent JA Resorts and convinced to sign up for this “elite” membership with promises of free night stays and exclusive offers. A full year later, we haven’t been able to book a single night. Every time we try, we’re told there’s no availability—no matter the date, no matter how far in advance we ask.

That’s if they even respond. Most of the time, emails and calls go completely unanswered. It’s become clear that this membership is just a bait-and-switch tactic to collect fees with no intention of delivering the promised value.

Extremely disappointing and dishonest. Save your money.

**Developer response:** We regret to hear about your experience and take your concerns seriously. Please contact us at 
+971 800eliteclub or email: support@eliteclub.global, so we can look into your case and assist you further. Ensuring your satisfaction remains our priority.

### 1/5 — Waste of money

*2025-01-14*

Signed up for this through JA hotel and they literally aren’t even on the app for availability. Completely scammed, I’ve had the membership for 8 months now and we haven’t been able to use one time.

### 1/5 — Not what it looks like

*2024-09-28, version 3.2.5*

The program makes it difficult to use the benefits (all pool and beach access has to be booked in advance and some hotels are not available for 2-3 weeks out) and benefits are limited (for example, you can access the hotel venue but the venue won’t let you use the kids club even though guests visiting through other programs do have the full access). This is not disclosed in the heavy sales pitches. Program manager Raymond is combative and not helpful. I would not renew.

### 1/5 — Useless membership

*2018-09-05, version 3.1.4*

Not usable in any where worth going in UAE. A lot of hidden T&C and too many promises when selling membership that they don’t deliver. The old app was the worse I have seen and the new one is just a minor improvement to reach nothing

### 1/5 — -zero zero zero

*2018-08-29, version 3.1.4*

It’s soooooo bad to deal with them 
They are just taking money and not support you even 
And if you book of try to use your voucher the Resturant or hotel or what ever they said to to you we don’t have available places. Waist time and money

### 2/5 — Gets worse each year

*2026-03-17, version 4.0.8*

This eliteclub membership is really a waste of money this year. The quality of the hotels and restaurants is embarrassing. This will be my last year. 

The app is a horrible bug where the keyboard covers the text box on various pages, which has been reported, but never fixed.

### 5/5 — Very good app

*2026-05-08, version 4.0.8*

Love it! I use the 50% discount on weekly basis and the beach club access. Worth the money!

### 5/5 — Excellent app

*2025-05-15, version 4.0.7*

Very easy to use and very rewarding!

### 5/5 — Great Value

*2025-04-28, version 4.0.6*

Been a member for a few years now and this is great value for money if you are a couple or family that likes going out to the pool, restaurants and staycations.

## Most praised reviews (7 highest-rated)

### 5/5 — Amazing app

*2024-04-20, version 3.2.5*

I like the benefits and vouchers of the membership. The App works perfectly on my phone and is user-friendly. Thank you for such an incredibly product.

### 5/5 — Great app for savings

*2021-08-03, version 3.2.5*

Use this app all the time and it’s great for savings! Lots of options too!

### 5/5 — Great App

*2021-06-30, version 3.2.5*

Great customer service, we are really enjoying the service and experience

### 5/5 — Submit

*2021-06-14, version 3.2.5*

Amazing discounts  and vouchers.
experience are memorable

### 5/5 — Review 2:

*2021-04-04, version 3.2.5*

Great so far and live chat team are fast a reliable

### 5/5 — Perfect

*2020-01-30, version 3.2.3*

Best discounted membership ever, very easy application

### 5/5 — I love this app

*2019-11-02*

This is the best hotel app.I will invite all my friend dowload this app.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-14.*
