# ELLE Magazine UK — user reviews > 153 indexed App Store user reviews of ELLE Magazine UK by Hearst Communications, Incorporated, rated 4.70/5 from 64 ratings. - Source: https://appshunter.io/ios/app/elle-magazine-uk/id469353635/reviews - App overview in markdown: https://appshunter.io/ios/app/elle-magazine-uk/id469353635.md - Rating breakdown: 5★ 53 · 4★ 7 · 3★ 1 · 2★ 0 · 1★ 3 ## What do users think of ELLE Magazine UK? Overall sentiment: negative **Pros** - 👍 Great magazine content - ✨ Interactive features (mentioned by some) - 📱 Good for reading on iPad/tablet **Cons** - 🐛 Frequent app freezing - 🐛 Constant crashing - 🐛 Unreadable content (grey boxes, blank pages) - 🐛 Subscription not remembered - 🐛 Issues disappearing after purchase/upgrade - 🐛 Slow customer service - 🐛 Difficult to log in - 🐛 App doesn't work properly - 🐛 Expensive subscription/issues - 🐛 Misleading 'free' claims - 🐛 Poor scan quality/blurry text - 🐛 Lack of interactivity compared to print/other apps - 🐛 Issues delayed or not downloading - 🐛 App crashes on opening - 🐛 Can't close cookie message - 🐛 Swipe sensitivity issues **Commonly reported bugs** - App keeps freezing - App crashes - Grey boxes appear over text - Subscription is always forgotten - Unable to log into app - Customer number not found - App doesn't remember subscription - App randomly removes issues - Cannot access current or past issues - Issues are blank boxes - Cannot purchase magazine - App crashes on opening - Cannot scroll down on many pages - Freezing - Repeated passages - Download bar stuck - Lost purchased issues after upgrade - Password incorrect, password retrieval link broken - Cannot restore purchases - App doesn't show available content correctly - Cannot create account - Cannot cancel subscription within app - December issue won't download - February issue won't download - Upgrade deletes purchased issues - Password incorrect, password retrieval link broken - Issues disappear - Cannot restore purchases - App crashes when going back from settings - Download bar stuck - Cookie message cannot be closed - Swipe sensitive **Most requested features** - Improve app stability and performance - Fix content display issues (grey boxes, blank pages) - Ensure subscriptions are remembered - Restore purchased issues after upgrades - Improve customer service responsiveness - Make app more interactive - Provide a free sample issue - Clarify subscription costs and what is included - Improve scan quality and text readability - Allow deletion of purchase history ## Newest reviews (15 of 153) ### 3/5 — Poor app *2024-03-16* Content is great but app is poor, halfway through reading mag “ grey boxes” appear over text rendering pages unreadable, sometimes it fixes if reinstalled but it’s an ultimately frustrating experience and I ended up deleting despite having paid for a year’s subscription. This doesn’t happen with other magazine’s apps. ### 2/5 — Freezes a lot *2020-12-07* I love the magazine content itself, but the app is as glitchy as hell... it didn't use to be that way. I experience constant freezing after a few pages. Reinstalling the app doesn't even work. Disappointing and makes for a very frustrating experience. ### 4/5 — 구매목록 삭제 요청합니다. *2017-01-28* 구매목록 삭제 요청합니다. ### 2/5 — Monthly issue very delayed *2016-11-12* Previously Elle was available at the beginning of the month & the recent updates seem to have resulted in late delivery of each month's issue so that that they are not received until the end. That's if you get them at all. ### 4/5 — 구매내역 삭제요청 *2016-09-24* 구매내역 삭제요청 부탁드립니다~ ㅜ ### 3/5 — 구매내역삭제 *2016-05-30* 용량 부족으로 구매 내역 삭제 부탁드립니다 ### 3/5 — 구매내역 삭제 부탁드립니다 *2016-05-26* 저장 공간이 부족해서 ㅜㅜㅜ ### 4/5 — 구매내역 삭제해주세요 *2016-05-20* 아이폰 용량이 부족해서요 ### 3/5 — 구매내역삭제좀부탁드릴게요! *2016-03-09* 용량이부족해서요ㅠㅠ ### 1/5 — Faulty app, poor customer service *2015-08-23* Terrible experience. App randomly removes issues or asks you to pay for issues despite having a current subscription & being logged into your account. I can't access any of my current or past issues at the moment. Their "customer service" is nonexistent, I've been emailing them and the editor for 2 months to get problems solved but have yet to have them resolved. Used to love the print version but the digital edition is not worth the trouble or the expense. ### 1/5 — Not happy! *2015-04-03* I cannot see the issues, they are just blank boxes! I cannot see the ones I bought in the library, just all blank boxes!!!! ### 4/5 — 구매내역 삭제해주세요 *2015-02-13* ㅡㅡ ### 1/5 — where are the issues??? *2015-02-10* I bought a 30days free trial subscription, but I couldn't find any issues, neither the latest nor the special? And how can I cancel the subscription??? ### 4/5 — Great fashion magazine *2014-12-31* Love this but I wish the subscription cost was the same as the print version! I used to subscribe to the print version and moved to digital editions instead for all my magazines. Annoyingly I found that it was inexplicably more expensive than the offer I had (which was also printed in the magazine itself) for the print one (which includes packaging, postage and cover mounts). This seems strange and it meant that I haven't subscribed to the digital version as the discrepancy felt too annoying, I have bought one single issue which was great. ### 4/5 — Good job *2014-11-02, version 4.0.26* Great choice stars ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot view collective content *2024-09-17* Cookies message cannot be closed and keeps flickering hence cannot see any of the content. Waste of time. ### 1/5 — Worst app ever *2023-02-23* Rubbish app. As glitchy as possible. Contacted customer service by ‘phone & email. Just don’t want to know. Unable to log into app from the start. Love the magazine. Wish I’d never signed up for a subscription. ### 1/5 — Keeps freezing *2022-01-24* Paid the e magZINE KEEPS FREEZINGthrough their website and got a customer number. But app keeps saying customer number not then found and customer service is slow at resolving. Still has no access. Will be cancelling. ### 1/5 — App freezes *2022-01-02* Content looks good however can’t read it as app freezes repeatedly very difficult to use. ### 1/5 — Doesn’t work properly *2021-11-05* Swipe sensitive and always freezing. It’s the only magazine app I have issues with. ### 1/5 — Freezes *2020-11-09* The app constantly freezes when reading through the magazine. ### 1/5 — App doesn't remember you have a subscription *2017-02-04* I got this subscription free with my bank account - wish I'd gone for something else! Had it for 6 months and never managed to read a full copy as subscription is always forgotten when you close the app, customer service is really unhelpful! I'm also a subscriber to Women's Health and have never had any problems with my subscription there - sort it out Elle! ### 1/5 — ZERO stars *2016-11-23, version 6.0* And negative for customer service! Am annual subscriber, have not been able to access for two months: just get ad content and options to pay again and subscribe. Customer service appalling and unhelpful. Outstanding!! ### 1/5 — Come on ELLE, sort this app out! *2015-09-25* I never bother to write reviews but this time I'm so annoyed that I have to! When people are paying to read issues, we expect a high quality app. Let's see all the various issues I've had in the last 15 mins: 1) once I go to the settings screen and press "done" to go back to home screen, the app crashes. 2) the last 15 minutes has downloaded about 2 pixels worth of the download bar for the latest issue (actually, it's crashed). Elle magazine itself is great, but more and more people are going to be wanting to read issues via mobile so please spend some money on making a decent app?!? It's the least you could do... ### 1/5 — This app doesn't work *2015-08-26* I have tried to use this app on multiple occasions and it just doesn't work. I have not been able to purchase the magazine once. My advice is don't bother even trying, find another magazine with an app that actually works. This app is a waste of your time. Elle UK clearly don't care about online customers. ## Most praised reviews (10 highest-rated) ### 5/5 — New look *2017-01-01* Love the format, and I like the fact that I can look at my scrapbook anytime I want without downloading each issue. The only thing I'm confused is the subscription if I want to pay for 3 months why do I get the past months instead of the future ones. ### 5/5 — Elle UK app *2016-12-15* Totally disappointed in this new update of the ELLE UK app because while the magazine is great, this app update stole all of my 2013, 2014 and 2015 issues from me, issues that I bought and paid for and thought I owned. Unacceptable. ### 5/5 — 구매내역 삭제 부탁드려요~ *2016-05-19* 구매내역 삭제 부탁드려요~ ### 5/5 — 구매목록 삭제부탁드립니다 *2016-05-17* 구매목록 삭제부탁드립니다 ### 5/5 — 구매목록 삭제요청! *2014-08-25* 구매목록 삭제요청! ### 5/5 — WOW❤️ *2014-04-03* عســـل ❤️ ### 5/5 — It's Elle *2014-02-09* What's not to like??Plus it has Tom Hiddleston so BONUS!! ### 5/5 — *O* MILEY CYRUS É PERFEITA *2013-06-01* AINDA BEM QUE TEM A VERSAO PARA IPHONE SO ASSIM PARA MIM TER A REVISTA :) ### 5/5 — A lot of pages *2013-03-01* A huge magazine ### 5/5 — Marinamonaco *2012-10-24* Приложение хорошее, но платное( каждый номер по 5$. И также есть подписка на несколько месяцев. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*