# Ellianos Coffee — user reviews > 180 indexed App Store user reviews of Ellianos Coffee by Lunchbox Technologies Inc., rated 4.90/5 from 16,183 ratings. - Source: https://appshunter.io/ios/app/ellianos-coffee/id1616188111/reviews - App overview in markdown: https://appshunter.io/ios/app/ellianos-coffee/id1616188111.md - Rating breakdown: 5★ 15,331 · 4★ 553 · 3★ 147 · 2★ 43 · 1★ 109 ## What do users think of Ellianos Coffee? Overall sentiment: positive **Pros** - 🚀 Fast and efficient - 👍 Friendly and helpful staff - 🥤 Delicious coffee and food - 💰 Affordable prices **Cons** - 🐛 App issues (crashes, glitches, login problems) - ⏱️ Long wait times even with mobile ordering **Commonly reported bugs** - Issues redeeming reward dollars - App crashing and logging users out **Most requested features** - Add gift card payment option - Improve app functionality (rewards, order management) ## Newest reviews (17 of 180) ### 4/5 — <3 *2026-07-30* Love love love this place . Its my go to after my 12hr shift. Only complaint is ; I would love for the app to let us choose how many pumps of flavor we would like. They do a lot of pumps && i would like to be able to choose it from the app itself as i do not want all those pumps of flavor. Staff is very nice, always happy to help. ### 5/5 — Finally Apple Pay works *2026-07-15, version 26.0.1* It finally works. ### 5/5 — Thank you!!! *2026-07-15, version 26.0.1* St Marys Ellianos rocks! The customer service is amazing. ### 2/5 — App shows items are unavailable *2026-07-14, version 26.0.0* So I can’t even order my favorite items anymore via the app. I have to order them as a new item in the app. Which takes even longer so why bother if I can’t order from a favor to diet I might just order it in person. ### 5/5 — Better coffee, better app. *2026-07-03, version 25.9.8* App works good and easy to use. And the coffee is far better than the other guys that I used to go to. ### 5/5 — Great Customer Service *2026-06-26, version 25.9.4* This Ellianos is the best coffee and breakfast place with excellent customer services! They are happy to take your order and are always ready to help you with an order! ### 5/5 — Lovely App *2026-06-24, version 25.9.4* The app is very fast and easy to order from. ### 2/5 — App is so Glitchy *2026-06-22, version 25.9.4* If someone else orders under the order time I selected while I’m checking out, it just spins and spins until I close out and start a new order. It took me 10 minutes to get a coffee order through. ### 3/5 — Accessing Cart *2026-06-21, version 25.9.4* Issue when accessing the cart. It takes repetitively pushing the cart button. Then I have to exit the page then go back in. ### 5/5 — The Best! *2026-06-19, version 25.9.4* The best local coffee shop! ### 5/5 — Love this place! *2026-06-17, version 25.9.4* The coffee is wonderful. We have tried several different drinks and the basics! The staff is so awesome! I love ordering on the app and popping by to pick up. Happy they opened in Mooresville!!!! ### 4/5 — Slow pickup option *2026-06-14* It takes WAY too long to get your mobile order…. Why would you offer a place your order ahead option if it’s not ready for pickup when you get there. ### 5/5 — Best Coffee Spot in Town (Waycross) *2026-06-12, version 25.9.1* Best place to get a cold coffee!! ### 5/5 — Great coffee. And everything else too. *2026-06-10* The people in the customer service really make it happen. And the coffee is much better than other places nearby. And also the wide range of pastries and bagels and sandwiches and other drinks is amazing. I especially like the convenience of the app where I can pull up and get what I ordered without too much Waiting. It’s always something in life. And it’s very nice to have this place Ellianos where I can get a little bit of what I need once a day. It makes everything else go better. ### 5/5 — Love it *2026-06-03, version 25.9.1* I go here Atleast 3xs a week best coffee ever most friendliest staff ### 5/5 — Amazing *2026-06-01, version 25.9.1* Always so pleasant and fast ### 5/5 — You have to try Ellianos! *2026-05-30, version 25.9.1* Have ordered sandwiches, espressos, grits bowls and more- every item was delicious! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2026-08-19, version 26.0.6* Not working right now ### 1/5 — App isn’t set up for payment *2026-07-19, version 26.0.1* The app isn’t set up in a way that allows you to access all the fields needed to set up a payment. ### 1/5 — Better way to pick up mobile *2026-07-09, version 26.0.0* I really am trying to like this place but u have to get a better way to pick up a mobile order then sitting behind several cars ### 1/5 — this app makes me want to jump in front of a semi truck going 120 on the highway *2026-05-24, version 25.8.9* i genuinely hate this app ### 1/5 — Doesn’t Work with Apple Pay *2026-05-24, version 25.8.9* I have tried repeatedly to be able to use my Apple Pay in the app and it never works. I get “invalid tag” every time. I put in a CC today and it finally worked. ### 1/5 — Needs a gift card option *2026-02-15, version 25.7.4* To better serve your customers, gift cards should be able to be used in the app. As a teacher, I am gifted them often, but I can not store them in the app nor use them in the app. ### 1/5 — Doesn’t let me login *2026-01-18, version 25.6.5* I used my phone number and tried to create an account. I didn’t receive my code. When I try to check out as guest using my phone number. It won’t let me, saying account already exists. ### 1/5 — resetting password *2026-01-06, version 25.6.5* won’t let you reset password ### 1/5 — Worst App *2025-11-09, version 25.6.0* You can’t pay with Apple Pay, when you try to sign in to pay it loops you over and over several times to login or says email already in use like duhh I have an account of course it’s in use I am trying to login! I would order so much more often if this app was better. ### 1/5 — App is unusable *2025-10-20, version 25.5.2* 9 out of 10 times I try to order through the app it never lets pay for it, always end up driving to location and ordering on the spot wasting more of my time, Apple Pay keeps saying to update location when trying to pay on this app, and I tried adding two of my other cards, but whenever I try to pay with them it says “Please try again. The pricing for your order could not be verified.Please wait a minute and try again or contact the store to place your order.” Fix your dang app ## Most praised reviews (10 highest-rated) ### 5/5 — Love the Lotus Edge!! *2026-08-19, version 26.0.6* Ellianos is the bomb!! 20/10 Alachua location has the best people!!! ❤️❤️❤️ ### 5/5 — Great Service *2026-08-17, version 26.0.6* I love the staff. Always so kind! ### 5/5 — Coffee *2026-08-14, version 26.0.6* Excellent staff and great coffee and Red Bulls ### 5/5 — Great coffee and great service *2026-08-09, version 26.0.6* My orders are always correct and ready when o get there. Staff is awesome and friendly. ### 5/5 — Absolute best *2026-08-08, version 26.0.6* I get my iced coffee EVERY day and not only is my coffee amazing but the service is as well. They always know me and my order. They always make you feel like not only a valued customer but a friend. ### 5/5 — My favorite!!! *2026-08-06, version 26.0.6* Ellianos is by far my favorite coffee shop I’ve tried. Staff is great and everything on the menu is good :) ### 5/5 — Top tier coffee *2026-07-30* They have the best coffee around town as far as flavor and smoothness goes… They also have a wide variety of options to choose from just in case you’re not a coffee drinker or you have kids with you there’s plenty of options. ### 5/5 — Fuzzy Issues *2026-07-25, version 26.0.3* Couldn’t add popping boba to small fizzy ### 5/5 — Best coffee *2026-07-21, version 26.0.1* All the coffee are amazing and the iced matcha with lavender much better than most places!! ### 5/5 — Great coffee and Great customer service *2026-07-18, version 26.0.1* The Palatka crew is the best. They are always kind, attentive, and quick. This is my favorite stop in the morning! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*