# ELOOP E-Carsharing — user reviews

> 5 indexed App Store user reviews of ELOOP E by Caroo Mobility GmbH, rated 3.67/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/eloop-e-carsharing/id1465221970/reviews
- App overview in markdown: https://appshunter.io/ios/app/eloop-e-carsharing/id1465221970.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3

## Most critical reviews (5 lowest-rated)

### 1/5 — Unprofessional

*2023-11-24*

I registered for the app to use it in a recent trip to vienna and was informed from customer service to provide additional documents which I provided.
After that I was informed of their decision to refuse service.
Even though I provided every thing requested.

Will not use or recommend.

### 1/5 — Work on your app

*2022-06-05, version 4.0*

Tried password reset three times as app didn’t recognize my password. Still got same error- password incorrect. Bye bye. If you can’t get the basics working I don’t trust this company.

**Developer response:** Hi Peter, thanks for your review! We are really sorry that the passwort reset did not work. Please contact our support via support@eloop.app so we can investigate the issue. 

Your ELOOP Team

### 5/5 — Practical.  Great cars. Excellent service.

*2023-11-05*

Practical.  Great cars. Excellent service.

### 5/5 — Much better than traditional car rental

*2022-07-16, version 4.1*

I used ELOOP on a recent trip to Vienna, and it was a fantastic experience. Not only did I drive a better car than I would have gotten from a traditional car rental company, but I got it at a much better price. 

The support team was immediately responsive, and signing up was easy, even with a foreign drivers license. 

With the free use of Tesla superchargers, I even went on a road trip to Salzburg, and had no trouble at all finding traps charging both on route and at the destination. 

Finally, departing from the airport was no problem, as I easily found street parking near Wien Mitte where I could end my trip and then take the CAT to the airport. 

I will be using ELOOP on every trip I take to Vienna in the future.

**Developer response:** Hi, thank you for your review and valuable feedback.  💚 
We wish you further nice trips with our tesla! Your ELOOP Team

### 5/5 — Give it a try!

*2020-01-08, version 1.0.1*

I like the idea of e mobility. ELOOP offers an excellent alternative to the other “car sharing” company in Vienna, namely sharenow. 
ELOOP is based here and profits stay here, not in Silicon Valley. 
Do they have 200 cars ? No. So be members of ELOOP and sharenow. Support the local business.

**Developer response:** Hi, 
Thank you for the great feedback! We wish you many nice trips with our cars.

Kind regards, 
your ELOOP Team

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*