# Elpass — user reviews

> 34 indexed App Store user reviews of Elpass by Surge Networks Inc., rated 4.30/5 from 40 ratings.

- Source: https://appshunter.io/ios/app/elpass/id1488616799/reviews
- App overview in markdown: https://appshunter.io/ios/app/elpass/id1488616799.md
- Rating breakdown: 5★ 30 · 4★ 3 · 3★ 1 · 2★ 0 · 1★ 6

## Newest reviews (12 of 34)

### 4/5 — Missing Swipe Action

*2023-03-25*

It would be really convenient to have more swipe actions like to star certain item, current version only allows swipe left to archive, which is basically useless for me lol

### 3/5 — 目前问题很大啊

*2023-03-17*

Safari 上拓展插件表现还可以  可是chrome上全屏状态就怪怪的啊 每次点击扩展图标 都会闪现回到主桌面  然后才会出现域名和保存密码的设置弹窗  体验很割裂  为什么不能像surge那种 直接右上角弹窗呢

### 4/5 — After All Updates Still Losses Pwd Upon Sync

*2022-10-06*

I understand that iCloud Dropbox API can sometimes be tricky. Still, it's bad to have a paid password manager that loses key. Luckily, the automatic backup is an imperfect lifesaver. Currently all lost passes happen to be able to get recovered from this. Supposedly there's something that guarantees this to work.

### 4/5 — 应该采取和surge一样的订阅模式

*2022-03-08*

软件功能OK，但建议应该采取和surge一样的订阅模式，那样更合理。

### 3/5 — 总体感觉很轻便，但是安全性还不够好

*2021-12-28*

例如别人知道你苹果密码改了面容，软件依然可以直接刷脸看严格类型的密码，而1pass会检测到面容更改，强制你输入主密码。希望能提升这点。

### 3/5 — 怎么没有其他平台导入？

*2021-08-18*

既不支持导入其他平台密码库也不能导出。。什么时候支持一下？

### 4/5 — 证件照片也应当受到保护

*2021-01-19*

我会把证件照片连同证件信息一同保存在应用内，但即使是严格保护策略，作为附件的证件照片依然不需要任何认证即可被打开查看，不知是有意如此还是bug？

### 4/5 — Would be nice to learn more about the company.

*2020-12-07*

Saving passwords and sensitive data to a third party is always risky. So it is very important to know the vendor. Current website has no information about the company or developers. It said "open source" project, but there is no link to the source code itself.

Otherwise great UI and UX. Purchased subscription.

### 3/5 — Can’t connect to the iTunes server

*2020-02-28*

Can’t

### 5/5 — 好软件，重点在Mac版

*2019-12-17*

无脑差评太多了，支持一下。

### 5/5 — So much better than 1Password

*2019-12-17*

Elpass is so much stable than 1Password, even in the first version!

### 5/5 — Great app!

*2019-12-16*

Definitely worth the money!

## Most critical reviews (10 lowest-rated)

### 1/5 — 垃圾，取消订阅了 stripe 还扣费

*2024-11-05*

垃圾，取消订阅了 stripe 还扣费

### 1/5 — Buggy, rarely updates, disappointed

*2023-02-25*

Even basic functions are buggy:

- On iPhone, editing "New Login" title while creating a login will result in a blank screen
- On Mac, impossible to open favorite items in the main app from browser extension, while other items work just fine
- On Mac, autofill doesn't work on a couple of websites, and there's no way to get support

Since the support channel basically doesn't exist, and the app rarely updates, the said bugs have persisted for months even years, and probably never will be fixed.

One more thing, there's no way to export your data. Good luck if you ever want to switch to another password manager.

### 1/5 — 慎用，导出不能一次性导出。

*2021-04-26*

用过elpass就别想转回1pass，作者故意这么设计的，进来容易出去难。
建议不要使用这玩意儿。

### 1/5 — 要下载之前先看哟这个评论

*2020-05-17*

这个软件在下载之前说的：
不付费只能使用本地功能，订阅后可以使用iCloud 等同步到手机。
我订阅可一个月，把密码同步到这个软件上。
现在悲剧来了，想着不同步也可以满足我无数了，就不再订阅。然后，然后，现在无法再使用自动填充、无法新增项目。

想使用本地免费的，好好准备被这个软件恶心吧。

### 1/5 — 你重置评价了吧

*2019-12-22*

哈哈哈

### 1/5 — 想问上来就要140块的勇气在哪

*2019-12-13*

1p都没有你的底气

### 1/5 — Ridiculous Pricing Strategy

*2019-12-13*

The value on the new one password saver only makes sense if you are spending someone else’s money.

### 1/5 — 上当了。

*2019-12-12*

中文在哪里？只有一年订阅还不知道怎么样。绝对差评。

### 2/5 — 连删除都需要订阅就有点过分了

*2022-04-16*

我想删除凭证，没有多选就算了，不能订阅根本就无法删除

### 3/5 — It good but….

*2024-01-05*

It’s good but it says it’s free then it pops open with a subscription that you can’t get rid of, it’s really annoying please fix this, I’m deleting that app intell it is fixed please notify me when it is

## Most praised reviews (10 highest-rated)

### 5/5 — 还是希望可以支持一下 Passkeys

*2024-03-21*

目前其他主流的密码管理器都支持了 passkeys。希望 elpass 也能支持一下。

### 5/5 — Good

*2024-03-11*

Good

### 5/5 — 获得了兑换码咋用

*2023-03-09*

aa

### 5/5 — Another great app by Surge Networks

*2021-10-12*

I started to use this app because I am a Surge user, and I am delighted to find Elpass another great app developed by this team. Great work guys!

### 5/5 — awesome

*2021-02-19*

awesome job

### 5/5 — 纯Ios使用如何导入导出

*2021-02-05*

纯Ios使用如何导入导出？谢谢

### 5/5 — Switched from 1Password

*2020-07-05*

So much better than the clumsy 1Password now.

### 5/5 — 相当好用

*2020-03-30*

精品👍

### 5/5 — Top 1⃣️

*2020-01-12*

花100多回复一下

回复罗夏庄园：作者有没有重置评论我不知道，我就知道应该格式化掉你

回复君子之智：你还配叫君子之智？作者什么时候说刚上线有中文版的？

回复棱角…：我建议yachem上来1400，屏蔽你这种人比较好

### 5/5 — good

*2019-12-18*

I appreciate efforts the author put in this app. I love so much.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*