# ELSA Speak - English Learning — user reviews

> 852 indexed App Store user reviews of ELSA Speak by Elsa Corp, rated 4.80/5 from 111,707 ratings.

- Source: https://appshunter.io/ios/app/elsa-speak-english-learning/id1083804886/reviews
- App overview in markdown: https://appshunter.io/ios/app/elsa-speak-english-learning/id1083804886.md
- Rating breakdown: 5★ 96,339 · 4★ 8,453 · 3★ 3,552 · 2★ 1,281 · 1★ 2,082

## What do users think of ELSA Speak?

Overall sentiment: neutral

**Pros**

- 🚀 Excellent for improving pronunciation
- 👍 Helpful feedback on pronunciation issues
- 💡 Covers a wide range of topics
- 🤖 Effective AI-powered speech recognition

**Cons**

- 🐛 Frequent app crashes and freezes
- 🔌 Slow loading times and connectivity issues
- 🤖 Inconsistent and unreliable scoring system
- 🇺🇸 Only supports American English accent

**Commonly reported bugs**

- Microphone not working after phone calls
- Inability to add words to personal playlists
- Inconsistent behavior when repeating the same phrase
- Subscription issues and lack of clear cancellation process

**Most requested features**

- Add support for British English accent
- Improve dictionary with more word meanings
- Provide option to switch between male and female voices
- Implement more structured learning path and progress tracking

## Newest reviews (12 of 852)

### 3/5 — Problem with Full Sentence Recognition

*2026-08-18, version 9.1.7*

Hello,

I am interested in your app and decided to purchase the Premium package to learn English with ELSA Speak.

However, I have encountered a problem with the speech recognition system. When I speak to answer a question, the app is unable to recognize and capture the entire sentence.

For example, when I say:

“Hello, this is a microphone test.”

The system only recognizes part of my sentence, such as:

“Hello, this is a…”

It does not recognize the rest of the sentence.

This is the issue I am experiencing. The app’s speech recognition system seems unable to capture the complete sentence when I speak.

Could you please look into this issue and let me know if there is a solution?

Thank you.

### 2/5 — 网络太卡

*2026-08-09*

既然投放到了中国市场，就应该优化下网络吧，充值后这网络卡到怀疑人生，怎么能吸引人付费

**Developer response:** 亲爱的学员，您好！很抱歉您遇到了这个问题。我们希望能尽快为您解决。能否将更多详细信息（例如您的账户信息）发送至 [support@elsanow.io](mailto:support@elsanow.io)？非常感谢您的配合，帮助我们不断改进！

### 4/5 — Haven’t used it yet

*2026-08-02*

回评

### 1/5 — Outdated

*2026-07-30, version 9.1.6*

I paid A$148 for Elsa, and it wasn’t worth it. The lessons are monotonous, repetitive, and honestly just boring. The interface feels outdated, and there are far too many unnecessary clicks. Having to press Continue after every single answer is so frustrating. It should just move to the next question automatically. For A$148, I expected a much smoother and more modern learning experience.

### 1/5 — 网络太垃圾了了

*2026-07-28*

网络真的太垃圾了。总是出问题

**Developer response:** 感谢您的反馈！网络连接问题确实会让使用体验大打折扣，对此我们深感抱歉。如需进一步协助，欢迎通过 support@elsanow.io 联系我们，团队将为您详细排查。

### 1/5 — Fraud

*2026-07-27, version 9.1.6*

This app charged me and once I started using it was charging me again, acting like I never purchased anything.

### 1/5 — Poor speech recognition

*2026-07-26, version 9.1.6*

I wanted to like it but I don’t. It doesn’t help much with pronunciation. It has the worst speech recognition that always mishear you. Role play conversation is pretty boring since their AI would just keep asking you some shallow questions and make the conversation unable to go deeper. The worst of the worst is their speech recognition which is really bad.

### 1/5 — beğenmedim

*2026-07-18, version 9.1.6*

Yetersiz bi uygulama

### 3/5 — UI doesn’t arrange well

*2026-07-17, version 9.1.6*

Software

### 1/5 — I couldn’t even try it

*2026-07-17, version 9.1.6*

I downloaded this app specifically for the AI tutor and speaking practice. Unfortunately, I can’t evaluate the quality of the tutor without purchasing a Premium subscription first. I’m not willing to pay for something I haven’t even had the chance to try once. A short free trial or a few demo conversations would make a huge difference. Since I can’t test the main feature, I’ll be moving on to another app in search of a different AI tutor.

### 1/5 — Обман

*2026-07-13*

В приложении показываются уроки не под замком. А по факту все они закрыты. Пока не оплатишь, не даст пройти. В итоге, чтобы понять стоит ли платить, на минуту 6000 рублей, вам дают всего один маленький урок на listening. Удаляю. Платить за кота в мешке я не собираюсь.

**Developer response:** Спасибо за честный отзыв — мы понимаем, как это неприятно, когда ожидания не совпадают с реальностью. Если вы хотите рассказать нам больше или у вас есть вопросы, пожалуйста, свяжитесь с нами по адресу [support@elsanow.io](mailto:support@elsanow.io) — мы постараемся помочь.

### 1/5 — Terrible experience

*2026-07-13, version 9.1.5*

I had absolutely no intention of purchasing this service. I downloaded the app on July 1st and signed up for what I understood to be a temporary free trial. However, it deducted the money from my bank account on July 8th for a one-year service package. The moment I noticed the unexpected charge, I immediately canceled the subscription to prevent any future billing. And then I went to Apple online to report this problem and asked for a refund, what I didn’t expect is my request was turned down. And they didn’t give a single clue. I feel like I accidentally fell into a trap that has been elaborately designed by offering you a seven day trial but actually luring you into a long-term bond for purchase and it is a one time charge for a one year service, really feel like a scam.

## Most critical reviews (10 lowest-rated)

### 1/5 — No hay correlación en el progreso

*2026-08-23, version 9.1.7*

Si la usas para aprender no verás progreso, pero si es para reforzar tu inglés si te servirá

### 1/5 — Bản Pro Trọn Đời

*2026-08-23, version 9.1.7*

Lúc bán không nói rõ là bản pro bị giới hạn phần ngữ pháp, chỉ bảo không tích hợp hết phần AI, chat AI, phân tích thông minh, khi mua xong thì bảo bản premium mới mở hết toàn bộ phần ngữ pháp

### 1/5 — Пропали голоса

*2026-08-22*

Невозможно заниматься

### 1/5 — 垃圾，不好用

*2026-08-19*

服务不稳定，国内访问速度差，对连读语音识别不够准确。完全没用，还不能退款。

### 1/5 — Terrible voice recognition!!!!

*2026-08-18, version 9.1.7*

The voice recognition is absolutely horrible in the extent that I don’t learn much from pronunciation, especially sentences.

### 1/5 — Useless

*2026-08-16, version 9.1.6*

Absolutely useless app. I can say by myself that my prononciation is bad, without any robot. By no any advices or lessons how to improve it. How to put tongue, what to do by mouth. Nothing.
Grammar lessons are primitive. Especially when you try to ask robot about something detailed about rules or exclusions. It as parrot repeats exercise.
Waste of money, said that Apple policy does not allow returns.

### 1/5 — Era buena hasta TAREAS DE HOY

*2026-08-14, version 9.1.6*

Luego de la inserción del apartado TAREAS DE HOY, la experiencia y recorrido por los menús es engorroso, la experiencia de aprendizaje es decepcionante ya que no reconoce algunas tareas realizadas y esto resta puntuación en tu ruta de aprendizaje desmotivando al usuario. Pero sino te importa la puntuación y solo interactuas con ELSA como pasatiempos es tolerable.

### 1/5 — What a scam, rubbish app

*2026-08-07, version 9.1.6*

Can learn anything from this app.

### 1/5 — Overhyped, buggy, and frustrating

*2026-08-06, version 9.1.6*

I fell for the heavy marketing, but the actual app is a massive disappointment. The user interface is constantly glitching, and the points calculation system is completely broken as it fails to track progress accurately (submitted a feedback long ago but no response or update). The core product simply doesn't deliver on its promises. I definitely will not be renewing my subscription.

### 1/5 — Misleading subscription form

*2026-08-03, version 9.1.6*

I downloaded your app because I believed I was signing up for a free trial and had no intention of purchasing a subscription. Unfortunately, I was unexpectedly charged for a 3-month plan before I realized what had happened.

As soon as I noticed the charge, I immediately cancelled my subscription to prevent any future billing.

I genuinely feel that the trial and subscription process was misleading, and it resulted in me being charged for a service I never intended to buy.

## Most praised reviews (10 highest-rated)

### 5/5 — Elsa is the G O A T

*2026-08-21, version 9.1.7*

Elsa is the best English app

### 5/5 — thanks because

*2026-08-21, version 9.1.7*

u have an excellent app

### 5/5 — amazing app for learning english

*2026-08-18, version 9.1.7*

I love this app! It has been helping me a lot with my English, especially with pronunciation and speaking. It’s easy to use and makes learning English much more enjoyable. I feel more confident when I practice. Definitely one of the best apps for learning English!

### 5/5 — considering adding widget on phone

*2026-08-14, version 9.1.6*

great app, it would be great if we are able to add widget to our phone, so that we can keep practicing everyday! 🙌🏼

### 5/5 — ชอบ

*2026-08-10, version 9.1.6*

ชอบ

### 5/5 — 刚刚开始

*2026-08-09*

不予置评

### 5/5 — 口语

*2026-08-08*

要常联系

**Developer response:** 感谢您的五星好评！很高兴您喜欢 ELSA Speak 的英语学习体验，您的支持是我们最大的动力！希望 ELSA 能继续陪伴您在英语学习路上不断进步！💪

### 5/5 — Good

*2026-07-24, version 9.1.6*

Teaches like a teacher

### 5/5 — Shooooww

*2026-06-28, version 9.1.4*

Very nice app

### 5/5 — تطبيق فنان

*2026-06-28, version 9.1.4*

تطبيق حلو ساعدني على النطق

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*