# Elsevier eBooks on VitalSource — user reviews > 147 indexed App Store user reviews of Elsevier eBooks on VitalSource by Elsevier Inc., rated 4.70/5 from 9,173 ratings. - Source: https://appshunter.io/ios/app/elsevier-ebooks-on-vitalsource/id1147791956/reviews - App overview in markdown: https://appshunter.io/ios/app/elsevier-ebooks-on-vitalsource/id1147791956.md - Rating breakdown: 5★ 7,915 · 4★ 562 · 3★ 205 · 2★ 98 · 1★ 393 ## What do users think of Elsevier eBooks on VitalSource? Overall sentiment: negative **Pros** - 🚀 Convenient digital access - 📚 Helpful study tools (e.g., flashcards) - 👍 User-friendly interface **Cons** - 🐛 Frequent login issues - 📱 Poor mobile app experience - 🔍 Difficult navigation and book access - 🔊 Subpar text-to-speech quality - 💻 Compatibility problems across devices - 🔍 Confusing account management **Commonly reported bugs** - Repeated sentence/paragraph playback - Highlighted text disappearing across devices - Inability to download or access purchased books **Most requested features** - Allow handwritten notes and annotations - Improve page-turning and scrolling functionality - Enhance diagram and image viewing experience - Integrate seamless cross-device synchronization - Provide more customization options (e.g., font, layout) ## Newest reviews (16 of 147) ### 2/5 — Usability difficult *2026-04-06* Why if I accidentally touch one side of the screen, it sends me to a completely random page while on continuous scroll?? I also can’t highlight to look to define a word anymore, only highlight or add a note. I wish there was a feature where you could read without being able to click all the hyperlinks. I just want to stay on one page at a time while reading… ### 2/5 — A student *2025-09-04, version 11.2* A well known publisher should have a better app the resemble his name ### 2/5 — Takes too long to load sometimes and it’s just laggy *2025-09-04, version 11.2* . ### 4/5 — Good *2025-07-31* The app is good and easy to use, however the voice reading could be less robotic, it’s really difficult to absorb the context ### 2/5 — Bugs *2025-05-07, version 11.0* After the new update, the bugs are worse. I have to constantly shut the app down and sign out ### 1/5 — 4 stars where? *2025-04-22, version 11.0* Can’t even log in yet I type the same exact thing onto the webpage and it’s fine ### 1/5 — Nursing book *2025-02-10, version 10.4.1* Terrible… there’s a new update that doesn’t allow you access to the book. I’m sorry , I have an exam in a few day I need to view my book. There’s so much wrong with this book , I don’t have enough characters to express the issues. If you can find a free pdf do so ### 1/5 — Can’t even Login *2025-02-03, version 10.4.1* I can log in everywhere except for the app, it tells me email or password is wrong. Except it’s not. ### 1/5 — Not User-Friendly *2025-01-27* Honestly this app is not user-friendly and does not allow you to adjust from continuous scrolling to flipping through pages like a normal e-book should. The app itself is very confusing to use, and there are no easy ways of highlighting and annotating text if you are on an iPad. The purpose of an e-book would be able to annotate and write comments directly in the margins with this app you can’t do that so if you are looking to purchase a e-book, I suggest other alternatives like purchasing a pdf to import into a note taking app. ### 3/5 — Read Aloud *2024-12-13* I prefer to listen and read along when I study and the read aloud feature is honestly awful. The voices are distracting and they struggle to read certain medical terms. Please consider upgrading the voices or partnering with a company that has an advanced read aloud feature. ### 2/5 — Pictures won’t zoom in *2024-11-01, version 10.4.1* The point of me downloading this app is to be able to access my ebooks more easily but without zooming into the pictures small details are not understandable ### 1/5 — Not worth time or money *2024-09-13, version 10.4.1* Horrible ### 2/5 — Text to speech needs improvement *2024-06-05, version 10.4.1* The reading and highlighting functionality is good. However, the text to speech function is wasted because the voices are so robotic. Considering how natural modern AI text to speech voices sound, I expected this function to be better. ### 2/5 — No page turner??!! *2024-04-16* So I though it was my setting or something I was doing to not be able to turn the pages - only lets you scroll up and down! Spent like 2 days trying to figure it out only to come to the comments section to find that everyone else is having the same issue! Please fix this! Never seen anything like it and have many different reading apps I have used and this one is the most bizarre! Again, please fix this. School is about to start soon and this would greatly improve user experience across the board. ### 4/5 — Please add underline feature *2024-03-24, version 10.4.1* All that’s missing is a feature that can be used for underline and it’ll be perfect ### 1/5 — Doesn’t work *2024-01-29, version 10.4.1* I can’t even open the book??? ## Most critical reviews (10 lowest-rated) ### 1/5 — Read aloud voices *2026-07-21, version 11.3.1* The read aloud feature is ok, it will read the references in the paragraphs which is annoying. Also the voice choices are terrible. ### 1/5 — Read aloud OUTDATED *2026-07-19, version 11.3.1* It’s 2026 - why is the voice still sound like MS DOS old school Microsoft robotic voice? ### 1/5 — 1990 Style *2026-07-14, version 11.3.1* This is horrible compared to the (now defunct) Inkling. Embarrassing that they would put out such a product. Difficult to navigate, images do not appear in line with text, and menu system is amateurish ### 1/5 — Page Flickering for Lippincott *2026-02-03, version 11.2.1* My page keep flickering for my lippincott books only ### 1/5 — Garbage app *2025-12-12, version 11.2.1* Full of bugs. ### 1/5 — Crashes on iOS 26 *2025-10-01, version 11.2* Still waiting for an update to this ### 1/5 — Horrible *2025-09-07* Do not buy anything on this app. I bought an ebook for a class and they do not let you download it to your iPad, it says download but it doesn’t work. Now i can’t take notes on it and there aren’t any options to write on the books with an Apple Pencil. Worst app ever, worst company ever. ### 1/5 — Constantly losing track of where you are in the text. *2025-08-24* This app is not user friendly. It randomly quits and then will lose where you left off in the text. I use this app so that I don’t have to read my textbook and can listen to it when driving/ other tasks, but when it constantly loses its place I have to scroll until I find where I was in the reading. This causes immense frustration. I gave it a chance thinking that perhaps it was not going to be a routine issue but it’s now continuing to happen quite frequently and it has cased me enough frustration to leave a 1 star review. This app seriously lacks in comparison to Pearson +. ### 1/5 — Worst app *2025-08-21* This is the WORST APP in the history of apps! Makes students’ life even harder than it is! ### 1/5 — Don’t like the design change *2025-04-27, version 11.0* I most definitely don’t like what y’all changed about the app. Before the update I was able to just swipe left or right to go the next chapter but know I have to scroll down and press the “jump to next”. That’s doing to much. ## Most praised reviews (10 highest-rated) ### 5/5 — The best *2025-04-14, version 10.4.1* I love ELSEVIER 10x better than you know which one consists of 3 letters ### 5/5 — Student *2024-10-25, version 10.4.1* An excellent study tool on the go! ### 5/5 — Great app. Super convenient *2024-08-22* Only function I wish it had was a customizable sensitivity to side swiping. Often when scrolling down the page I accidentally side swipe which brings me to the next/previous chapter. This would be a good function to have if it was less sensitive, but as it is now it’s just annoying ### 5/5 — Great App *2024-07-03, version 10.4.1* Encouraging to keep learning because it is so convenient. ### 5/5 — Excellent learning tool! *2023-11-21, version 10.4.1* I am a professor and I use this app all the time. Incredible how I can get the information ASAP when I need it. THAN YOU! ### 5/5 — Bontrager’s Textbook of Radiographic Positioning *2023-09-29* This book cannot be opened on an iPad. Only on a computer or laptop. Wish I knew that before buying. This book is really heavy and that’s why I purchased it digitally. ### 5/5 — Who thought of this this? *2023-08-18* I absolutely hate 90% of the user feature of this. Why are we reading a scroll? Why can’t we turn the page? Scrolls went out for a reason! The reader never feels like they get to the end of the page. Some of our chapters are 60 pages long. It shouldn’t feel like a page of reading codes and never finding the problem. Also can we write on the page for the price we pay for our “books”? The in text notes are nice. Where’s the interactive feature? Can we please turn the page? Why all my books not in te same place? **Developer response:** Thank you so much for your feedback. We are always looking to improve the usability and performance of the app and user feedback is where it starts. If you would like to share additional feedback, please contact us on our support hub https://service.elsevier.com/app/home/supporthub/uselsevierhealth/. ### 5/5 — Not user friendly or easy to use *2023-01-15* The ebook is not user friendly or easy to use, you have to be computer or tech savvy to use this tool, I have to call service for every thing. 🙁 ### 5/5 — Très bien mais … *2022-10-04* Pratique mais dommage que l’on ne puisse pas l’imprimer étant donné le prix ### 5/5 — This is ridiculous *2022-08-05, version 10.1* at some point people need to start boycotting elsevier products, I can’t redeem the access code in my book nor can I log in on the app. Elsevier flaunts an online ebook system with additional features an the entire system doesn’t even work, great job elsevier update: I contacted Elsevier support and got an awesome chat person to help me, maureen if you’re out there, you rock. no update on the app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*