# ELV Parent & Pickup — user reviews

> 6 indexed App Store user reviews of ELV Parent & Pickup by Early Learning Ventures, rated 2.73/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/elv-parent-and-pickup/id1504525017/reviews
- App overview in markdown: https://appshunter.io/ios/app/elv-parent-and-pickup/id1504525017.md
- Rating breakdown: 5★ 4 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 6

## Most critical reviews (6 lowest-rated)

### 1/5 — Not good

*2026-02-18*

Always logging me out and missing alerts

**Developer response:** Hi Dungee Fresh,
We understand how frustrating unexpected logouts and missed alerts can be.
For security purposes, the app does require users to log in regularly. Alerts should still come through as long as device notifications and permissions are enabled. We’re happy to take a closer look to make sure everything is working as it should, so please reach out to us at elvclientsupport@earlylearningventures.org.
Thanks for sharing your feedback — we appreciate the opportunity to support you.

### 1/5 — Stinks

*2025-11-07*

Always logging me out and notifications are slow

### 1/5 — App is always logged out!

*2022-01-06*

I have to log into the app every time I open it. I use the app, come back one minute later and it’s logged out. How am I supposed to get real time notifications of messages from the daycare that may be urgent when it’s always logged out? It’s a waste of my time to login and then check in/out on the kiosk. Busy parents dropping their child off in the morning don’t have extra time to spare. Please fix this. I’ve been forced to use this app for two days and I’m already super annoyed. And I missed a message ALL day yesterday because the app was logged out and I finally saw it when I had to login to checkout my child end of day.

**Developer response:** Hello thank you for your review and your feedback. We understand your concern and appreciate you talking the time to share your opinion. Within the parent app, as long as you have the "remember me" tab turned on, you won't have to enter in your login credentials each time and will receive all updates and notifications in real time. Thank you again!

### 2/5 — Could be so much better

*2025-10-02*

This app has potential, but so far misses the mark for us. We’ve been using it for a few weeks now and much like the complaints of other users, notifications (messages, check in-out etc.) don’t come through if you’ve closed the app because the app automatically signs you out when you exit… sure, checking the “remember me” tab allows for you to login quickly with your credentials, but this defeats the purpose if you can’t receive notifications unless the app is logged in. Please fix this…

**Developer response:** Hi Caliigurrll— we’re sorry to hear about your experience.
We understand how frustrating unexpected logouts or missed alerts can be.
For security reasons, the app does require users to log in regularly, and alert delivery depends on individual device and notification settings. When those settings are enabled, alerts should come through as expected.
We’d be happy to take a closer look to make sure everything is working properly for you.
Please reach out to our support team at elvclientsupport@earlylearningventures.org.
Thanks for sharing your feedback — we appreciate the chance to improve your experience.

### 3/5 — Please add shortcut automation

*2024-09-17*

So far no issues. We use this app on iOS and on Android. There are issues on both sides but not to a point that’s unusable. 

We like to use the shortcut automation that’s triggered by arrival at school. This app isn’t listed in the apps available to use. PLEASE ADD THIS FEATURE! SAVES USERS TIME WHEN NEEDING TO BRING OUT PHONE TO SCAN CODE AT SCHOOL!

This feature actually works on android and is so helpful when arriving at school. Once you open your phone at your set location, the app is up and running where you just have to login. One less thing while in rush time.

### 4/5 — App updates don’t show up

*2021-01-20*

My app recently stopped working, and in investigating I just noticed that the update doesn’t automatically show up in my App Store like all my other apps. Is there a setting the developer needs to make so users like me can have updates show up in the updates Apps area?

**Developer response:** Hello thank you for your review and your feedback. We understand your concern and appreciate you talking the time to share your opinion. This has been resolved - thank you again!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*