# Email & SMS Templates — user reviews > 41 indexed App Store user reviews of Email & SMS Templates by Pocket Minded, rated 3.50/5 from 8 ratings. - Source: https://appshunter.io/ios/app/email-and-sms-templates/id375676704/reviews - App overview in markdown: https://appshunter.io/ios/app/email-and-sms-templates/id375676704.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 1 ## Newest reviews (12 of 41) ### 3/5 — It was great until 4/6/26 *2026-06-04* You’ve changed all the settings and now it’s very complicated to create a new reminder, I’ve just deleted one, and I need to rebuild the template once again. Please contact me to get proper feedback ### 3/5 — Simple and easy *2020-03-02* Works well. But can’t sync templates between older ios 12 and new ios 13 systems. No response/support from developer on my inquiry for help. ### 2/5 — Unable to add images *2018-02-05* This look like a lite version since I am not able to add an image to the template - what a waste ### 4/5 — Latest update *2017-01-26* Not been updated for a long time but it's working now, one of the few apps worth keeping on your phone I recommend it ### 2/5 — Not working with iOS update *2017-01-05* I used this daily for my business but now since the ios update it just crashes all the time. Developers please make it compatible. **Developer response:** We appreciate the feedback, thank you! Unfortunately, iOS 10 introduced changes incompatible with the app - this has now been fixed in version 3.1. ### 4/5 — Good app but now needs upgrade *2016-12-12* I've used this for years and like its ease of use. But it doesn't always open as it should (it gets stuck in List mode) and now it doesn't work so well with iOS10. Needs an upgrade soon or I'll have to change. **Developer response:** We appreciate the feedback, thank you! Unfortunately, iOS 10 introduced changes incompatible with the app - this has now been fixed from version 3.1. ### 4/5 — Loved this app until iOS updates *2016-10-24* App is fantastic but needs an update to fix crash problems with ios10. **Developer response:** We appreciate the feedback, thank you! Unfortunately, iOS 10 introduced changes incompatible with the app - this has now been fixed as of version 3.1. ### 3/5 — Needs Updating *2016-01-23* Needs serious updating - several standard messaging features haven't transferred. Feels like a developer got it to a good point, and is just feeding off very slow returns. Please upgrade :) scheduling messages, macros from contact details... Lots of things web apps do but yours doesn't :( ### 4/5 — Gary067 *2014-10-09* Great app mate. It has really helped me at work. Can I suggest that the homepage shows only lists, not recently used or created. Very clever, handy app. ### 4/5 — Fabulous on iPhone. Usable on iPad. *2012-10-18* I'm using it to trigger events in IFTTT via email or SMS templates and it's perfect for this!! Love it!! Thank you!! ----- Updating to add: but jeez, the version for the iPad is very awkward to navigate. And in both versions: it'd be really nice to be able to manually rearrange the list. But still... Very, very, very useful. ### 4/5 — So far ok *2012-09-29* it looks like so far thius app is what I've been looking for . . . will update again soon ### 5/5 — Just what I needed *2012-04-25, version 3.0* I daily have to send several brief reports back to the office. The format is always the same and only the times change. I have found this app extremely useful for this ad it has saved me a ton of time. ## Most critical reviews (10 lowest-rated) ### 1/5 — No support *2016-11-04* If charged money for app why not support and update?, was good app, now crashes all the times after iOS update **Developer response:** We appreciate the feedback, thank you! Unfortunately, iOS 10 introduced changes incompatible with the app - this has now been fixed in version 3.1. ### 1/5 — Mrs A *2016-10-15* As I'm writing my message and the app closes and I can't use it - very frustrating. I key in 2 words and it shuts down on me. Useless I want my money back. **Developer response:** We appreciate the feedback, thank you! Unfortunately, iOS 10 introduced changes incompatible with the app - this has now been fixed as of version 3.1. ### 1/5 — Sad *2016-02-11, version 3.0.1* Very disappointed, no difference in free n paid version, I thought have more templates but not a single extra template. Wish they add in future at least 50 common scenario templates... ### 1/5 — Misleading *2015-05-24* This app - even in its full version which I just purchased- contains less than 10 templates. You got to do the rest yourself. I wish I could have my money back. ### 1/5 — No Support *2014-10-17* After I purchased this app, I contacted the developer for technical assistance. I already send 2 emails but no reply from them for a month now!!! ### 1/5 — Template *2013-07-16* Rubbish zero stars ### 1/5 — ripped off want a refund will request credit card company reverse transaction *2012-11-19* only an explanation guide of how to use microsoft word......as if anyone in the world didn't know ### 1/5 — Waste of money *2012-04-06* Waste of money ### 1/5 — Poor !!!' *2011-03-10, version 2.1.2* To early to buy ,,,Need more stability apps crash more often while creating new template !!!' ### 2/5 — ANNOYING BUG *2022-08-26* This app has an annoying bug. The subject field and the title field get swapped each time you edit a template. It results in a lot of excess trouble in using the app. This is a stupid bug and could easily be fixed. Don't purchase this app unless this bug is fixed!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Absolutely Awesome Upgrade On 11 August 26 *2026-08-13* The App now allows System Lists to be made individually invisible and the ability to sort Custom Lists by A-Z, Z-A & individually in any Custom order you require and allows renaming of Lists at anytime. I am expecting a noticeable increase in my productivity with these new features. ### 5/5 — Purchase now - It’s an incredible app! *2026-06-13* I have used this app for many years now, the recent upgrade has made the app even more a must have for everyone who sends email and text messages regularly, I mean everyone, the app works on both iPhone and iPad extremely well and productivity increases in terms of time saved are mind blowing. ### 5/5 — Works like a dream! *2022-09-15* I spent AGES googling forums for outlook, Apple mail, even strayed to gmail to work out how to get an email template to work on my iPhone. Found the creator had posted a link buried deep down. SO. HAPPY. Even has sms templates! ### 5/5 — Fantastic App - An absolute must for all! *2020-08-14* I have used this app on my iPhone 3, iPhone 5, iPhone 6 and iPad 2, I updated all my devices with version 3.3.2 when it was launched, I have been 100% pleased with the app’s performance across all my devices, a must for all, whether for personal or business use, a fantastic communication tool and time saver. ### 5/5 — Super handy! *2017-01-27* I've used this app for years now and finally got around to reviewing it. I use it all the time with my small business as a gardener. I have many customers whom I have to SMS for access to their properties and other such things like reminding them that their account is overdue - or even apologising for being delayed etc. Life's too short to be always tapping out these messages. Really glad that they updated it recently! Double thumbs up and five stars to this one!! ### 5/5 — Mr *2016-11-17* Hi Great app that I use every day! However it's started crashing when I edit ..... is there a fix due? Nick ### 5/5 — Great, App Make it Better *2014-02-02* I'm a Realtor for 19 years and use the app for prospecting, client follow/up, buyer and seller transaction updates, open house announcements. Etc. since I know have over 75 templates. I wish I could manage them in folders. I use this app about 10 to 15 times a day, and I have to waste time searching for the exact template. If I could categorize them by subject it would make my life so much easier. Thanks so much for the consideration. P.S. If we could pick the color girl reach folder that would be great! For sure it would be a five star App! ### 5/5 — Excellent App *2013-03-29* For people who are on the move and for people who have to send virtually the same email or SMS. This is your app. Can't fault it. Have suggested somethings to support let's see if they look into it. Money well spend (even my partner agrees for the first time with me). :D ### 5/5 — Great App *2012-11-28* Exactly what I need ### 5/5 — Brilliant app *2012-05-25* Perfect app for me - I regularly sent replies to enquiries about holiday rental properties from my iPad and this little app solves the problem I had with the standard mail app which doesn't have templates 10/10 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*