# eMarafiq

> Mobile utility account management for tracking usage, bills, and notifications. (iPhone/iPad app by Smart Energy Systems LLC.)

- Source: https://appshunter.io/ios/app/emarafiq/id1373141615 (this page in markdown: same URL + `.md`)
- Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242)
- Category: Business, Utilities
- Price: Free
- Rating: 3.90/5 from 352 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 41 MB
- Languages: American English
- Released: 2018-04-22
- Data updated: 2026-08-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/emarafiq/id1373141615/reviews.md

## What is eMarafiq?

Marafiq eServices allows you to connect and communicate with Marafiq seamlessly for best customer experience. The application provides an access to your Marafiq utility account information on the go. The app makes it simple to track your usage, bill and view all notifications received from the utility on your smartphone or tablet. You can adjust manage and monitor your Marafiq account consumption and control your energy usage bill. 
 
Key Benefits of the application are:
 
-	Self-service platform to manage your communication preferences
-	Connect real-time with Marafiq for any self-service request
-	Personalized proactive communication

الآن ولا أسهلالآن ولا أسهل
مرافق – الخدمات الإلكترونية

تطبيق الخدمات الإلكترونية لشركة مرافق يمكنك من:
	استعراض استهلاكك الشهري على شكل رسم بياني
	الحصول على فاتورتك الإلكترونية
	التواصل مع شركة مرافق بما يخص الخدمات
	صندوق إشعارات خاص للعميل لجميع المراسلات مع شركة مرافق
	مقارنة استهلاكك الشهري للعام الحالي مع استهلاك العام السابق
	تقديم جميع طلبات الخدمة بكل سهولة ويسر

حمل التطبيق واستمتع بخدمات شركة مرافق الإلكترونية

## Key features

- Track utility usage
- View electronic bills
- Manage account consumption
- Receive notifications
- Compare monthly usage
- Self-service requests

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/emarafiq/id1373141615/reviews.md

### 1/5 — التطبيق

*2026-03-05*

من اسوء التطبيقات لا يخدم العميل ابدا و اعطاله واجد و لا احد يستجيب للشكاوي فيه

### 1/5 — مرافق تغرد خارج السرب

*2025-11-28, version 2.22*

كل مؤسسات الدولة من خلال تطبيق الموسسة تقدر تسدد الفواتير إلا مرافق وهذا يعتبر تخلف تكنولوجي متى نقدر نسدد الفواتير من التطبيق الله اعلم🤷‍♂️

### 1/5 — تطبيق بدائي

*2025-09-25*

تطبيق بدائي ولايفي باقل مزايا التطور التقني ، يجب توظيف شركة مختصة واستبداله بتطبيق مثل شركة الكهرباء.

### 1/5 — تطبيق بطيئ جدا

*2025-08-04, version 2.22*

‏لا يمكن الدخول على التطبيق يرسل الكود  لي رقم جوال وإذا رحت آخذ الرقم الجوال وأدخله في التطبيق تذهب الصفحة اللي أحط فيها رقم السري

### 1/5 — تطبيق يحتاج لتحديث

*2025-06-02*

لا يمكن تسجيل الدخول. يخرجني من البرنامج قبل ان تصل رسالة الرقم السري

### 1/5 — اسوء تطبيق يمكن استخدامه

*2025-05-04, version 2.22*

التطبيق لايليق بمستوي الشركه ولا يعمل ولا يستفاد منه

### 4/5 — الجبيل الصناعية

*2025-04-03, version 2.22*

اتمنى اتاحة الدخول ببصمة الوجه

### 1/5 — تطبيق غير ناضج تقنياً

*2025-03-28, version 2.22*

لا تستطيع  تحديث عدادك  ولا تستطيع السداد عن طريقة . فقط للاطلاع على الفاتورة.

### 5/5 — رضوى

*2025-01-01, version 2.20*

ممتاز جدا الله يوفقكم

### 1/5 — تطبيق فاشل

*2024-12-04, version 2.19*

افشل تطبيق في القرن الحالي من تطبيقات الخدمات 
ماتعرف تسجل كل شي مبهم ولافيه خدمة عملاء زي الناس  والتطبيق  لخدمة المياه يعني شي مهم.

## Frequently asked questions about eMarafiq

### What does the eMarafiq app do?

The eMarafiq app allows users to connect with Marafiq utility services for a better customer experience. It provides access to your utility account information on your smartphone or tablet, enabling you to track usage, view bills, and receive notifications.

### What are the key features of eMarafiq?

Key features include tracking monthly consumption with graphs, accessing electronic bills, communicating with Marafiq for services, a dedicated notification box for all correspondence, comparing current year's usage with the previous year, and easily submitting all service requests.

### Is eMarafiq free to use?

Yes, the application is available for free. There are no mentioned costs associated with downloading or using the core features of the eMarafiq app.

### What devices is eMarafiq compatible with?

The app is designed to be used on your smartphone or tablet, indicating compatibility with both iOS and Android operating systems. Specific version requirements are not detailed in the description.

### How can eMarafiq help me manage my utility account?

eMarafiq simplifies utility account management by offering a self-service platform. You can monitor your energy usage, view detailed bills, manage communication preferences, and submit service requests all from your mobile device, providing real-time control over your account.

## Version history (last 5 releases)

### 2.25 — 2026-04-07

This update includes bug fixes and a few small performance improvements.

### 2.22 — 2025-02-28

This update includes bug fixes and a few small performance improvements.

### 2.20 — 2024-12-18

This update includes bug fixes and a few small performance improvements.

### 2.19 — 2024-06-12

This update includes bug fixes and a few small performance improvements.

### 2.18 — 2024-05-16

This update includes bug fixes and a few small performance improvements.

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## More apps by Smart Energy Systems LLC

- [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468)
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- [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404)

All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*