# EMBARK Connect

> Utility app for reporting transit issues and submitting requests to EMBARK. (iPhone/iPad app by Embark.)

- Source: https://appshunter.io/ios/app/embark-connect/id849991213 (this page in markdown: same URL + `.md`)
- Developer: [Embark](https://appshunter.io/developer/1328533896)
- Category: Utilities, Productivity
- Price: Free
- Rating: 1.90/5 from 18 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 126 MB
- Languages: American English
- Released: 2014-04-04
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/embark-connect/id849991213/reviews.md

## What is EMBARK Connect?

EMBARK Connect is a convenient tool for staying in touch with Oklahoma City's public transit agency.

Available 24-hours a day, 7 days a week, from anywhere; you can quickly submit requests, report issues such as shelter graffiti, service issues, or ask a question.

Users can simply open the App, select an issue, take a picture, and tap submit – the app knows the exact location and sends the issue directly to EMBARK staff. You can also track the status of your requests through the app on your mobile device.

## Key features

- Submit service requests
- Report issues like graffiti
- Ask transit-related questions
- Attach photos to reports
- Track request status
- Automatic location detection

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/embark-connect/id849991213/reviews.md

### 1/5 — Worse than useless

*2026-06-20*

When the app makes it even harder to find a bus route, price, I actually spent over an hour and got zero information.

### 1/5 — Worthless

*2025-03-20*

Why did you pay or even develop this app. You direct paid parking to this app and then have no way to pay? The locate parking just spins and never connects. Seriously, this app is worthless. We travel all over and never have encountered this level of fail for a parking app.

### 1/5 — It’s horrible

*2024-11-29*

I cannot see how far the buses are from my location to because I have to get up and get ready for work and they take the app. Take so long to show me where the buses.are it’s ridiculous

### 5/5 — It’s just a little guy

*2023-11-16*

Does the app pull up 404 pages sometimes yes, and are the routes lacking provably also yes; however keep in mind, it’s a massive service to even have a little smidgen of public transit in America. They are probably underfunded, and they’re stigmatized by much of society. So, for an app that will get you where you need to go without a car I will always give it 5/5 stars.

### 1/5 — Worst service

*2020-06-18*

Worst bus system in North America you think they would know how to schedule more bus since that’s they r only allowing so many ppl on cause of the Covid we get that but where is our tax paying going that pays for this

### 1/5 — Troublesome

*2019-12-12*

It doesn’t work right, like I think there’s something wrong with the program and/or software because A it doesn’t sometimes accurately predict when the busses will come and then more troubling is that it doesn’t like pulling your phone’s location and I’ve tried uninstalling and reinstalling the app and/or wiping my phone’s cache and cookies

### 3/5 — Great app BUT!!!!

*2019-10-23*

This app works best on iPhone 10’s but will NOT work for ant new iPhone 11’s
So I’m back looking at paper bus schedules.

### 1/5 — Doesn't work

*2019-10-21*

App fails to connect to server.  It will not show eta's.  Will not show route map.

### 1/5 — Screen Viewing

*2018-08-16*

I can I get the screen to scroll so I can see the bus schedules.

### 1/5 — Largely inaccessible for blind users

*2016-10-26*

The buttons on the first page are not labeled properly; if you are able to fill out and submit the electronic senior and ADA services application, the city of Oklahoma City promises to mail a print/unreadable/inaccessible notification that blind people cannot read. The definition of ineffective communication. Why not send the response to the electronic application electronically through email or the embark connect app itself? Also, using voiceover on the iPhone, there does not appear to be a way to track the bus you are waiting on. I suspect there are more problems, but fixing these so that blind riders could review the features within this app would be a good starting point. I am considering turning this over to the United States department of transportation or the United States Department of Justice. Poorly planned, poorly executed and poorly thought out.

## Frequently asked questions about EMBARK Connect

### What is EMBARK Connect?

EMBARK Connect is a utility app designed for users to easily communicate with Oklahoma City's public transit agency. It allows for submitting requests, reporting issues, and asking questions directly through the app.

### How do I report an issue with EMBARK Connect?

To report an issue, open EMBARK Connect, select the type of issue, take a picture if necessary, and tap submit. The app automatically detects your location and sends the report to EMBARK staff.

### Can I track the status of my requests in EMBARK Connect?

Yes, you can track the status of your submitted requests directly within the EMBARK Connect app on your mobile device. This feature allows you to stay updated on the progress of your reports.

### What devices is EMBARK Connect available on?

EMBARK Connect is available for iPhone, iPad, and iPod devices. It is designed to be accessible on various Apple mobile platforms.

### How often is EMBARK Connect updated?

The latest version of EMBARK Connect is 5.48.1, last updated on June 11, 2025. Updates typically include improvements and bug fixes to enhance user experience and functionality.

### What is the age rating for EMBARK Connect?

EMBARK Connect has an age rating of 17+. This rating is determined by content suitability guidelines and may reflect the nature of user-generated content or reporting features.

### Does EMBARK Connect have ads?

No, EMBARK Connect does not contain advertisements. As a free utility app, it focuses on providing a seamless experience for users to communicate with the transit agency without interruptions.

### What is the user sentiment for EMBARK Connect?

User sentiment for EMBARK Connect appears to be mixed, with an average rating of 1.9 stars from 15 ratings. This suggests that while some users find it useful, there may be areas for improvement based on feedback.

## Version history (last 5 releases)

### 5.67.1 — 2026-08-21

Bug fixes and performance improvements

### 5.48.1 — 2025-06-11

Bug fixes and performance improvements

### 5.37.1 — 2024-09-16

Bug fixes and performance improvements

### 5.5.1 — 2021-07-14

Bug fixes and performance improvements

### 4.9.2 — 2020-04-15

Bug fixes and performance improvements

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## Related topics

[embark connect](https://appshunter.io/ios/topics/embark-connect) · [embark okc](https://appshunter.io/ios/topics/embark-okc) · [embark bus](https://appshunter.io/ios/topics/embark-bus) · [embark](https://appshunter.io/ios/topics/embark) · [enbrel](https://appshunter.io/ios/topics/enbrel)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
