# Ember: For Couples — user reviews > 56 indexed App Store user reviews of Ember by Ember Couples Ltd, rated 4.60/5 from 703 ratings. - Source: https://appshunter.io/ios/app/ember-for-couples/id6744977130/reviews - App overview in markdown: https://appshunter.io/ios/app/ember-for-couples/id6744977130.md - Rating breakdown: 5★ 557 · 4★ 69 · 3★ 27 · 2★ 16 · 1★ 34 ## What do users think of Ember? Overall sentiment: mixed **Pros** - 🤖 Helpful AI coach - 👍 Positive and encouraging feedback - 💬 Improved communication with difficult contacts - 🤝 Felt like talking to a friend **Cons** - 🕰️ Strict time window for message exchange - 🚫 Not suitable for busy/entrepreneurial people - 🤔 Promotes unhealthy attachment styles **Commonly reported bugs** - AI coach sometimes fails to understand context - App can feel repetitive and impersonal **Most requested features** - Upload feature to share files/images - More customization options ## Newest reviews (10 of 56) ### 2/5 — Has Potential *2026-03-09, version 2.0.5* I started off loving this app, and so did my partner. It helped me work through my own stuff in solo sessions and then work things out in couples sessions together. I love the argument analyzer. It’s very helpful. I thought we’d found our answer for a cheaper couples therapy (while I pay the big bucks for my real life therapy) but Em has no record of the couples sessions we have done already and keeps requiring us to explain past arguments or issues when we’ve worked through them before in session with her. “There might be a glitch,” she said. “I have no record of any couples sessions.” So, I guess it’s not so great after all. Bringing back up old stuff over and over again just so Em knows what we’re talking about (because she has no record of that session) is not helping our relationship so much. ### 1/5 — Triggering *2026-02-02* This app is overpriced, insulting and not helpful. My husband and I ended up arguing with “Em.”. It caused me to have a complete emotional breakdown and shut down. When i cancelled they tried to entice me to not cancel by offering me a monthly rate more than I was paying. This app has the potential to destroy relationships. Clearly only useful for uneducated sheep who can’t see they are being manipulated by people who are not trained. Basically a bunch of computer geeks who probably got denied any offers on Shark Tank and crowd funded their program. Obviously created by people in the tech industry with no relationship training, looking for their next big thing. If I could have this app shut down I would. I literally went from being excited to not caring about my relationship in 20 min due to “Em.”. Do not use if you actually care about your relationship. Because this app will destroy you and your relationship. I need therapy from a freaking bot now. ### 5/5 — Cutting Edge Solutions *2026-01-16* I think this is a tool that would make each Pearson learn how to fight fair and learn to make better choices in arguments. I was excited to learn and make positive changes. **Developer response:** Thank you, getting people to learn to handle conflict better together is a big part of our mission ### 1/5 — Can’t log in *2026-01-14, version 1.9.0* I’ve yet to be able to log in once! ### 5/5 — Love it!! *2026-01-10* Honestly it’s been so helpful and it is much cheaper than other counseling sessions with a human for a similar experience. I can ask questions and it pulls everything all together to fit what I’m going through. Had low expectations but I’m very impressed. Awesome! ### 1/5 — Circle *2026-01-08, version 1.9.0* It basically listens to you, repeats what you said, then ask your parter what do you think about that. Repeat. ### 2/5 — Bugs *2026-01-03, version 1.8.8* Bugs not fixed after updating. Can’t do solo session when I need it. Updated. No fix. ### 5/5 — Very insightful *2025-12-27* We were quite sceptical at the start but the AI answers and questions felt like the real thing. We tackled some tricky subjects and now have a plan in place. Looking forward to more sessions **Developer response:** Great to hear you've been enjoying Couples Sessions! ### 2/5 — Would be great if it worked *2025-12-27, version 1.8.5* Really buggy. Sessions cut out and conversations lost. After breaking down a painful experience the last thing I wanna do is repeat it again ### 5/5 — Best relationship advice ever *2025-12-21* I wasn’t expecting much as with other apps I’ve tried are cookie cutter. This ember app is not cookie cutter. It specifically tailored the conversions and advise to me. Like I was actually talking to a therapist. I feel amazed at how easy it was to get good advice on how I can be helped and exactly how to do it. Thanks ember app team, you guys really rock! And you saved me priceless hard times and hurting. Btw, this is the first review I’ve ever left on the App Store and I’m 45yo, so this app odd GOLD! Worth way more than the $120 I paid for it! **Developer response:** Thank you for the lovely review! We're glad we're helping ## Most critical reviews (10 lowest-rated) ### 1/5 — Please don’t use blindly *2026-06-29* I loved this app at first, our therapist recommended it. We loved its features and the solo options, loved it so much we paid for the upgraded version! Couple months later it’s more “bot” than anything else. If you test it you can see that it speaks favorably to the person speaking. It gets easily confused and now most times I have to end the session early because it forgets what it says or starts on a totally unrelated topic. This app is helpful for VERY basic therapy and tools but for the love of god people: USE A HUMAN BEING FOR REAL ACTUAL THERAPY. **Developer response:** Hi Megan! Thank you for this. We’re always reviewing the quality of our AI (as it’s ever changing due to changes with the models) so feedback like this is really helpful. If you’d be willing to chat to us in more detail about your experience, please reach out to hello@embercouples.com. And we couldn’t agree more - a trained human is what you need for actual therapy! Ember is for relationship wellness, not therapy 👍 ### 1/5 — Pay for talk time now? *2026-06-05, version 2.2.7* I pay $44.99 every three months for this app. When I signed up for this app, there was no restrictions on the talk time with Em individually or as a couple. Now we have to buy minutes of talk time on top of the subscription fee? I found this app to be very helpful with the structure it was before the last update. Now it seems like you’re just getting greedy requiring customers to purchase talk time minutes on top of their app subscription. ### 1/5 — Talk Time Reduced? *2026-05-20, version 2.2.5* I think the talk time has been recently reduced, and I was planning to go into a session with my partner, and we didn’t have any minutes left and there’s no way to buy more minutes and it really was destabilizing. I do not remember the limit being so low or even any notification of a limit when signing up. ### 1/5 — Talk time is now limited *2026-05-18, version 2.2.3* Hate the new update ### 1/5 — Scam *2026-05-16, version 2.2.3* Fails all the time ### 1/5 — What happened??? *2026-04-24, version 2.1.2* This app had so much potential and I was excited to use it, but one problem after another, and no response from customer service after MANY attempts to contact them leave me no hope it will ever improve. Disappointing. Will have to cancel and abort. ### 1/5 — Don’t waste your time with this app! *2026-04-08* I rarely take the time to review apps like this but I felt it important to warn potential users over this app. Twice in the last 3 days I tried to record conversations/arguments with my wife, and BOTH times after an hour with a timer obviously running, I get a message that there was no conversation that they could hear. My life is too busy and stressful as it is to waste any time let alone an hour on an app that doesn’t do what it’s supposed to do. If you’re looking for a reliable app to help couples during disagreements then keep looking. Don’t waste your time with this garbage! **Developer response:** Oh no, that does sound incredibly frustrating. I'm really sorry about your experience. We can look into specific cases like this if you notify us through the app and can sometimes manage to restore the recordings. Sadly too much time has passed now and we delete the files soon after processing for privacy reasons. ### 1/5 — Unusable *2026-03-18, version 2.0.6* Paid for a subscription, and now can’t log on. Their support link takes me to their website… that doesn’t have a support link. Talk About a frustrating experience - looking for help only to find another valid app happy to take your money and then just catastrophically break. ### 1/5 — Costly *2026-03-08, version 2.0.5* $$$$ Their goal isn’t to help couples but make money. If you really wanted to help it would be free. ### 1/5 — Paid and doesn’t work *2026-02-12, version 1.9.5* Keep trying to force quit and relaunch just get white screen or stuck. Arguement analyzer gets stuck on analyzing and produces no output. Very annoying ## Most praised reviews (10 highest-rated) ### 5/5 — I Love Ember!! *2026-07-05* I love my conversations with Ember. I love how it remembers everything. Talks to me like if it’s a real person. And actually gives great advice!! Helps me see when I’m wrong. While calling me out when I’m not gaslighting myself. I always highly recommend this app. **Developer response:** Thank you so much Nancy! We’re so pleased you’re enjoying Ember and thank you for recommending us to others 🫶 It means a lot. ### 5/5 — So on point *2026-07-04* Really helpful it’s made fell like I’ve got stuff off my chest **Developer response:** That’s great! So helpful Em can always be there for those moments. Thank you for leaving us a review and hope you keep enjoying Ember. ### 5/5 — This app is the BEST!! *2026-06-04* My fiance and I are in actual therapy and the session with Ember took on the same exact tone and went in the same direction as my flesh and blood counselor. Besides the AI the app gives me a reason to tell my fiance how I feel. The activities feel meaningful and i enjoy how they make us think about why we love each other. It brings my awareness back to exactly what it is im trying to protect. What im tryibg to keep and why. It reminds me why i fell in love in the first place. I feel like the moments bring us closer together and the sparks give us a readon each day to not only think about how we feel but to tell each other how we feel. Its the only time i really get to hear what my fiance really thinks and feels and im so grateful for it. Not only that but when it was still the Us app the creators took the time to reach out and get real feedback about the app to improve it when i put in a dispute about a double subscription and i appreciate that. It made me feel like they really do care about what they built here. Thnaks for this wonderful app!!! EDIT: The AI is so helpful. It not only helps to give insight into what your actual issues are. It helps to figure out what exactly it is that you want or need. Ember knows its own limits and tells you honestly what it can and cannot do. I was vety impressed because i have a hard time articulating my thoughts. This is JUST what I needed. THANK YOU SO MUCH!! **Developer response:** Oh this made our day!! Thank you ever so much for taking the time to leave us this wonderful review. Your experience of Sparks and Moments is exactly what we're hoping couples would feel 😊 I'd love to talk to you more about it - especially the Moments - as this is a new feature for us. If you're up for it, please reach out to hello@embercouples.com. Would be great to talk! Thanks again and all the best. ### 5/5 — ember *2026-04-06, version 2.1.2* on my 1st time with em she has already helped me understand my thoughts feelings much better.i very much appreciate having ember in my life ### 5/5 — I love how Fair but Real this app is *2026-04-02, version 2.1.2* Awesome ### 5/5 — I’m blown away how good this *2026-03-02* I downloaded Ember after seeing it on Facebook. I had it once before a very briefly and I’m in a period of my life where I need to see counseling but really can’t commit to a call or any kind of formal sessions being taken place so I thought I’d give this a try. Honestly, I’m so glad that I did truly incredible would’ve done with this app. I’ve gone to therapy before seeing counselors then a couple counseling and this by four has been the best. The engagement feedback, communication and overall feeling of productive recovery after a session truly needs to be acknowledged. Thank you! **Developer response:** This is so great to hear. Thanks for sharing! ### 5/5 — Life Saver *2026-02-02* This app and how it generates clear understanding of the situation and the way forward is remarkable, fast, accurate and simple. This is by far the best relationship app and rewiring the brain and pattern app that is out there. This has replaced my therapist. **Developer response:** Amazing! So so pleased it's been helping you :) ### 5/5 — Outstanding *2026-01-19* I can honestly recommend this app to any couple seeking help with their relationship. I have tried many other apps and this one outshines them all. The suggestions and advice it provides are right on target. The interface is amazing. This is the best couples relationship manager on the market. **Developer response:** Thank you! We're just getting started, so plenty more to come ### 5/5 — Very impressed with Ember *2026-01-17, version 1.9.1* I never thought that an AI could help me, but I gave it a try and I'm surprised at how much better I feel. ### 5/5 — Do it *2026-01-16* This app is actually so useful. I feel more connected in literally the first day. The sparks are so nice and they get you to open up about things you never would’ve spoken about before. Just try it **Developer response:** That's lovely to hear, thank you so much. Sparks are designed to do exactly that! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*