# Embold Credit Union — user reviews > 43 indexed App Store user reviews of Embold Credit Union by Embold Credit Union, rated 3.98/5 from 508 ratings. - Source: https://appshunter.io/ios/app/embold-credit-union/id6775628581/reviews - App overview in markdown: https://appshunter.io/ios/app/embold-credit-union/id6775628581.md - Rating breakdown: 5★ 279 · 4★ 36 · 3★ 26 · 2★ 26 · 1★ 77 ## Is Embold Credit Union safe? Embold Credit Union appears mostly safe based on user ratings. The AppsHunter Safety Score for Embold Credit Union is 79 out of 100. This assessment is based on 508 user ratings, with an App Store average of 4.0 out of 5. Of 444 App Store ratings, 70.9% point to a safe experience, 5.9% suggest some concerns, and 23.2% point to a risky experience. ## Is Embold Credit Union legit? Embold Credit Union appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Embold Credit Union is 73 out of 100 points across 7 verification signals from App Store and developer data. ## Newest reviews (10 of 43) ### 3/5 — New app *2026-10-15, version 3.37.0* Very different gonna take some getting used to ### 2/5 — I miss the old platform *2026-10-06, version 3.37.0* Had trouble deciding between two and three stars. I tend to have some new glitches with the new app, and I find the user interface way more busy and unnecessarily complicated than the old one. Feels like they fixed something that wasn’t broken. ### 5/5 — Great app and great manager in Jamal *2026-09-28, version 3.37.0* Jamal helped me get set up on the app. It’s easy to use. ### 5/5 — Honor13349 *2026-09-28, version 3.37.0* Jamal is the best manager. Love the new app ### 5/5 — Yuppies *2026-09-28, version 3.37.0* Love app and love Jamal ### 5/5 — DChain47 *2026-09-28, version 3.37.0* It was a simple set up, once I got my member number. Jamal at the Canby branch helped me and he is very patient and professional! The app works great. Cool look. I’m old school and it’s easy to use. ### 1/5 — Disappointed *2026-09-26, version 3.37.0* I am saying this in the spirit of feedback, but Whoever in leadership decided to rollout the app in this way should lose their job. To transition an app without ensuring members had thier account #s and then not allowing them to access their online or app account is insane. Call times now so long. THANKFULLY your branch staff is helpful but they’re having to take it on the chin because I saw a lot of angry people yelling at them today when we all know it’s not their fault. The person who helped me was so kind and I was thankful for her. Do better Embold corporate! ### 5/5 — Best app *2026-09-26, version 3.37.0* Branch manager Jamal is great to work with. Love the app ### 5/5 — Best App and Best Manager At Canby! *2026-09-26, version 3.37.0* Love the app and Jamal, the Manager is great to work with! ### 3/5 — Seems to be ok *2026-09-26, version 3.37.0* App seems to be working. Got logged in just fine. Sounds like I need to meet this Jamal guy. Maybe next time. ## Most critical reviews (10 lowest-rated) ### 1/5 — MINUS 10 stars *2026-10-25, version 3.39.0* Since you changed the system I cannot understand one transaction. It’s not written in English! ### 1/5 — Unable to use business account with new digital banking downgrade. *2026-10-24, version 3.39.0* Not a fan at all of the new digital banking. Can’t use the bill pay anymore due to lower limits on transactions. Hate to leave but not many options to stay. ### 1/5 — Frustrating roll out of new app *2026-10-21, version 3.39.0* While the new app itself isn’t bad. There are tons of bugs, terrible communication for the rollout. I pay important bills from the old application that were not getting paid. Every time I sign in it just says “sign in failed” (obviously correct password). Doesn’t seem to work with Plaid so I can’t connect with my Co-Pilot app but again can’t sign in anymore so who knows. The planing for this apps release makes me seriously rethink staying with the bank institution. Oh and good luck getting ahold of support ### 1/5 — Yuck *2026-10-16, version 3.37.0* I don’t like the update ### 1/5 — Hate the new version *2026-10-09, version 3.37.0* Honestly hate this new app. It’s functional but not intuitive at all. I’ve yet to find any way to change the names of my accounts(which you could do on the last app) so when I’m depositing a check I have no clue which account it’s going into. When you first open the app you have to click several things instead of just being opened up to all your accounts. I hate having to swipe and click multiple times in order to see what’s in my account and what’s been spent. I liked that you opened up directly to all your accounts in a list with the last app. It maybe mashes all my accounts together for the home page transaction list? I honestly can’t tell. I do like the new layout of the transactions though. It separates everything by date which is nice. Overall I wish we could have just kept the last app. ### 1/5 — They took away the account total *2026-10-03, version 3.37.0* You took away the account total within each transaction, so I can’t tell what the account balance was before during or after. Horrible feature, absolutely abysmal oversight. ### 1/5 — SUCKS *2026-10-02, version 3.37.0* This app is awful… I’m done with Embold and I’m taking my money to OnPoint ### 1/5 — Idiots *2026-09-29, version 3.37.0* You need someone to do testing. Maybe of an older generation. I could see my stuff all on one screen. Now I have to move between screens. To do a transfer was a push of button. now I have to click on transfer. Click on rapid or internal just to get to the transfer pages. You have made it more cumbersome. ### 1/5 — New system *2026-09-28, version 3.37.0* It’s terrible ### 1/5 — new app *2026-09-28, version 3.37.0* I really dislike the way this was rolled out. You canceled my auto pay on my credit card and then charged me a $20 late fee. I can’t switch from my phone to my laptop with the same password information even though it is identical was poorly executed ## Most praised reviews (10 highest-rated) ### 5/5 — Love the app and love the Canby Branch Manager Jamal *2026-10-17, version 3.39.0* Best app! Works great! ### 5/5 — Nice design *2026-10-12, version 3.37.0* Really enjoying the new app design! I received plenty of advance notice about the transition from the old app, and the overall experience has been positive. I love the updated design, especially the colors and tabs. My only criticism is that hiding and unhiding accounts feels a bit unintuitive. Overall, a great improvement! ### 5/5 — New Mobile Banking GUI *2026-10-07, version 3.37.0* The new interface seemed a little overwhelming at first, but once I organized my dashboard and got all my settings dialed in, I ended up really enjoying it! Everything works as it should, and I love the black, green and blue color scheme! Great job! I think Embold is the best Credit Union in Oregon, I’ve been very happy banking here since 2020! ### 5/5 — The application is good! *2026-10-06, version 3.37.0* I tell you, if it wasn't for Jamal, I would have been stuck. Jamal is so patient and helpful! I will go to Jamal all of my financial needs! He has made the Canby branch into a diamond! ### 5/5 — Me encanta *2026-10-03, version 3.37.0* 100% ### 5/5 — Improved app *2026-10-02, version 3.37.0* I was fine with the old app, but I actually like this one better! The interface is easier to navigate and I like some of the new features. Called member service to ask a few questions and had great service! I love my credit union! ### 5/5 — Easy to use app *2026-10-01, version 3.37.0* First, Jamal Abdullah is great to work with. He is a great leader and have great teams at all of the branches he manages. I just love the guy!! ### 5/5 — Great app *2026-09-30, version 3.37.0* Jamal was a wonderful help. Great app ### 5/5 — Nice Platform *2026-09-30, version 3.37.0* I like the new system - took a little time to get familiar with it but all in all it works nicely. Also like the revamped design/colors. ### 5/5 — Best bankjng app *2026-09-29, version 3.37.0* The branch manager Jamal helped me and he is awesome! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-01.*