# Embold CU — user reviews > 64 indexed App Store user reviews of Embold CU by Embold Credit Union, rated 4.80/5 from 4,144 ratings. - Source: https://appshunter.io/ios/app/embold-cu/id561788371/reviews - App overview in markdown: https://appshunter.io/ios/app/embold-cu/id561788371.md - Rating breakdown: 5★ 3,564 · 4★ 462 · 3★ 89 · 2★ 14 · 1★ 15 ## What do users think of Embold CU? Overall sentiment: neutral **Pros** - 👍 Easy to use and navigate - 🚀 Convenient mobile banking - 💳 Seamless debit card integration - 🤓 Helpful for non-tech users - 🙌 Friendly and professional customer service **Cons** - 🐛 Login errors and page freezes - 🔄 Frequent app crashes and instability - 🤔 Confusing UI changes after updates - 🙄 Lack of basic features like available balance display - 🤯 Frustrating mobile deposit issues **Commonly reported bugs** - Login failures and repeated sign-in prompts - Inability to open app or navigate past loading screen - Frequent app crashes and page errors - Mobile deposit not recognizing check amounts **Most requested features** - Fingerprint/biometric login - Apple Pay/mobile wallet integration - Pending transaction visibility - More customization options - Improved mobile deposit reliability ## Newest reviews (19 of 64) ### 2/5 — Log in errors due to are you human log in protection. *2024-07-27, version 4013.2.0* Ever since they added the are you human check the app errors 2-3 times before it lets me log in, they told me it was because I didn’t have the newest version of the app like I’m a idiot for not having the newest version, this was not long after I had downloaded the update so they must of changed it again because of problems so I downloaded the new up date and it still does the same thing, I even checked to see if it had been updated again before giving a review. ### 3/5 — Accessing mobile banking *2024-04-05, version 4012.2.0* I love banking mobile. It’s much more convenient then driving to a brick and mortar bank. Not sure why, but the app started to make me sign in twice. The second time is when I click on any account. It’s annoying. ### 4/5 — issues on freezing an account *2023-12-08, version 4010.2.1* a while a go I moved to another state and I contacted Embold i tried to block a gym from withdrawing money from my checking due to getting automatically charged after i called the gym and left massages numerous times to stop charging me. the gym was unresponsive so i reached out to Embold to freeze my account. they kept saying they need a proof that i called the gym first before they proceed. I lost home that Embold is really going to help. how could i give them the proof of what messages i left on gym’s answering machine?! The gym eventually stopped the automatic withdrawal after another month of me trying to communicate with a real person instead of answering machine. other than that, i’m pleased with them. ### 3/5 — Review *2023-04-03, version 4006.1.0* I only have one negative thing and that is I don’t like the name change. I always felt so proud to be apart of CFCU and being a member for so many years. Now I don’t even know how to pronounce the new name. I do wish us all to achieve success in your goal for the change. Linda ### 4/5 — Fabulous *2023-03-28, version 4006.1.0* I enjoy how easy it is to track the my monies. ### 3/5 — GUI *2022-10-19, version 4002.1.2* Please stop changing the GUI ### 5/5 — New update is bad *2022-08-31, version 4002.1.2* Does not show available balance like it used to. It is clunky now, the old version was better in my opinion. I would like to see the available balance instead of going into the specific account and seeing the pending amount of a transaction and having to calculate it myself ### 5/5 — Yummy money *2022-08-20, version 3023.4.0* Yummy yummy ### 5/5 — 5 star *2022-08-10, version 3023.4.0* I’m half a century old and I have to say hands down this has been the best place I have ever trusted my money with. ### 5/5 — Why you should get it *2022-05-25, version 3023.4.0* Its cool ### 5/5 — BEST EVER *2022-03-22, version 3022.1.3* Everyone is so kind and helpful! ### 5/5 — Clackamas Fan for life! *2021-06-23, version 3018.0.0* I love the improvements made to the app! I love Clackamas and always appreciate their amazing service! ### 5/5 — Excellent C U *2021-04-08, version 3017.0.0* Excellent C U. So helpful and professional. Trustworthy. ### 3/5 — Features not working? *2021-03-02, version 3016.1.0* What’s the point in having the option to enable a 4 digit pin to log in if it’s just going to randomly revert back to password login? Which then makes you set up the pin log in all over again. :/ also why couldn’t this be the only bank that doesn’t accept overdraft fees? Just cancel the God D&@$ transaction ### 4/5 — Liking the mobile app *2021-03-01, version 3016.1.0* I’m hoping this time it works I keep having problems with it so I’m hoping this last time that I went into the office and they help me with it was a young lady I don’t remember her name but she helped me a lot so I’m hoping this works thank you ### 5/5 — Wonderful place to bank *2021-01-14, version 3015.0.0* Anytime I need help anyone I talk to is so very helpful and always so patient. Great customer service. ### 5/5 — N/A *2020-12-09, version 3015.0.0* It is easy to use and I like the fact that I can pay bills so convenient thanks ### 4/5 — Better than using Canby ATM drive through *2020-12-09, version 3015.0.0* Fairly fairly robust app ### 3/5 — Functionality & Options *2020-12-08, version 3015.0.0* This new platform of mobile banking is as good as using my PC as well as much faster. Very pleased. Thank you, ## Most critical reviews (10 lowest-rated) ### 1/5 — What’s going on? *2023-04-20, version 4006.2.0* Ever since the rebrand and the app update, I can no longer link my account to pay my bills. The app freezes and crashes on a regular basis. My app is up to date. I’ve tried uninstalling and reinstalling the app with no luck. Hopefully the developer can fix this before I start bank shopping. ### 1/5 — oof *2020-09-29, version 3015.0.0* finally got a much needed update but now the app won’t open at all. just sits on the loading screen before eventually going to a page error screen. don’t have high hopes ### 1/5 — Lousy at mobile deposit *2017-11-17, version 4.1.0* Couldn't get the app to accept a check on mobile deposit despite following all instructions clearly. No remedy available. ### 1/5 — Miss the old app / mobile deposit doesn't work *2016-02-16, version 4.0.0* I MISS THE OLD APP! The new app forces me out all the time, I don't like the new setup, and the mobile deposit NEVER recognizes the amount. It's quite irritating and it needs to be fixed. Please. ### 1/5 — Wish there was a zero star *2016-02-07, version 4.0.0* One star is generous. I have had to tease my password multiple times after getting locked out. I STILL can't log on through the app after this super awesome update. ### 1/5 — Worst Banking App Ever! *2016-02-01, version 4.0.0* By far the worst app I have ever used. Constant problems. Got locked out after one failed attempt. Sorry I couldn't remember which password I use for this rarely used account. After having account unlocked it was a nightmare of failure to load messages, forced to change password and add capitals, numbers and $&@?! characters to ensure I forget it again and get locked out once more. By far the least user friendly banking app I've ever encountered. Especially for a bank that is the least accommodating of all the accounts I have or ever had. Thanks Obama. This app is a major fail. ### 1/5 — New update is not working *2015-12-29, version 4.0.0* Who did this? And why is there no service to fix it? It's been a month now. Not only is my bank ripping out local banks to favor the greedy people of West Linn but, now your not even fixing the banking system? ### 1/5 — Bad app *2015-12-26, version 4.0.0* This is a horrible app. I have spent over 5 hours trying to pay 2 bills. Really thinking about changing banks. ### 1/5 — Doesn't work!! Update needs fixed *2015-12-22, version 4.0.0* This upgrade doesn't work ! With many attempts to log in it takes me back to a screen to log in again. Then it ends up taking my to the online website!!' This app worked perfect before the new upgrade! Please fix upgrade so it actually works! ### 1/5 — Doesn't work *2014-07-24, version 2.3.6* I get an error message every single time I try to log in. My login information is correct and still won't work. ## Most praised reviews (10 highest-rated) ### 5/5 — Al’s review *2024-05-18, version 4012.3.0* I am far from a tech person, and I followed and understood this app Easily. It’s well written and I really appreciate it! The thing I love most about this platform is that I can make monthly payments to my Discover card and it was very simple to get started doing it. Thanks 🤓 ### 5/5 — Easy *2024-04-08, version 4012.2.0* Love this site it’s very easy to navigate very helpful. When I go into the of the branches they are so friendly and helpful. I love it when I use my debit card it comes out of my account right away. At the branch they are always so friendly. ### 5/5 — Excellent *2024-04-03, version 4012.2.0* This bank is excellent ### 5/5 — Great bank *2024-03-19, version 4012.2.0* Setting up an account is very easy! ### 5/5 — Best App ever!! *2024-03-08, version 4012.1.0* Super simple to use and clean interface. ### 5/5 — Grateful *2024-02-20, version 4012.1.0* Embold credit union is more than just a credit union. It is an extension of my family because I am always treated with respect. I believe they have a genuine interest in my financial health and welfare. Thank you Embold for always doing everything you can to help me and make me know that I am art of the family. ### 5/5 — Helpful *2024-01-03, version 4011.1.0* I love this app, it’s easy to use, reliable and simple. ### 5/5 — A Great app for a great credit union! *2023-07-11, version 4008.1.0* The app is easy to use. I like knowing where to find everything I need and seeing all my accounts in one place. Customer service is always very helpful, too. ### 5/5 — Mobile banking *2023-03-27, version 4006.1.0* It’s great ### 5/5 — Easy *2023-03-20* Love this site it’s very easy to navigate very helpful. When I go into the of the branches they are so friendly and helpful. I love it when I use my debit card it comes out of my account right away. And I am excited to have a branch coming to McMinnville in June --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*