# EMC Security — user reviews > 46 indexed App Store user reviews of EMC Security by EMC Security, rated 4.70/5 from 5,191 ratings. - Source: https://appshunter.io/ios/app/emc-security/id1488170434/reviews - App overview in markdown: https://appshunter.io/ios/app/emc-security/id1488170434.md - Rating breakdown: 5★ 4,519 · 4★ 350 · 3★ 99 · 2★ 61 · 1★ 162 ## What do users think of EMC Security? Overall sentiment: negative **Pros** - 🚀 Fast and simple app - 🔒 Reliable security service - 👍 Easy to use keypad and app **Cons** - 🐛 Constant app crashes and glitches - 🔒 Unreliable app for arming/disarming system - 🔒 Slow camera and video feed - 🔒 Frequent app sign-outs **Commonly reported bugs** - App not working on iPads - Frequent app crashes and freezes - Issues with password retrieval and biometrics **Most requested features** - Improved camera and video quality - More reliable app performance - Longer video recording duration ## Newest reviews (10 of 46) ### 2/5 — Disarming alarm *2025-09-04, version 3.27.2* It is good when it works correctly, but often times it will blackout & you can’t disarm before coming in. I got a newer phone & still had the same issue. ### 2/5 — Equipment Huge Issue *2024-12-23, version 3.26.16* The apps never work right and they are constantly logging me out. The tablet I have stopped working and they said I have to pay another $160 for a new one. The doorbell camera also takes forever to load that by time it’s done processing the person is gone. Also wish it would record longer. If it wasn’t for the month rate I would switch. ### 2/5 — Hate this service *2024-11-09, version 3.26.3* Just really poor tools to find anything ### 3/5 — No longer have the ability to arm and disarm *2023-09-07, version 3.20.1* This app is simple yet useful, I don’t know what changed but I can no longer arm or disarm my system from this app. I can only do this from the tablets I have in the house ### 2/5 — App Keeps Crashing *2023-07-24* Had a camera installed and added to my app and now it’s constantly crashing and closing itself out. Takes me double the time to disarm my system or look at my camera footage because my app keeps constantly closing. I have deleted the app and reinstalled and it is still doing it. VERY frustrating and makes me regret getting the camera. ### 2/5 — Not reliable *2023-01-15, version 3.16.3* Doesn’t always record vehicles driving by. Doorbell gets stuck and makes an awful noise at times. We live on dead-end street and sometimes only records vehicle going by but not back by. ### 4/5 — A little slow *2022-11-28, version 3.16.1* It been doing it very slow ### 1/5 — Horrible *2022-10-21, version 3.12.1* I wouldn’t even give this 1 star~this system is HORRIBLE!! Terrible lag time for video. Works intermittently…ugh I want my husband to get rid of this system!! ### 1/5 — EMC Camera *2022-07-15, version 3.11.0* This is a piece of crap I don’t know what I’m paying for climb up to reset it because I change Internet services this is crazy I don’t have to do this ring I don’t have to do this with ARLO why do I have to do this with this thing this is ridiculous it’s stupid and it’s terrible and I’m paying for nothing at all but a waste of my money and a piece of crap ### 5/5 — Add sensor, check door camera and add another code. *2022-06-14, version 3.9.0* Billy is always great. Very professional!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreliable *2026-03-10, version 3.28.6* Don’t waste your money … my cameras rarely show what they are intended to show ### 1/5 — Worthless *2026-02-28, version 3.28.6* This app deserves less than 1 star. It needs to be uninstalled and reinstalled several times a week to actually work. I will be searching for other services to protect my home because this service is unreliable, inconsistent, and quite frankly a pain to deal with. ### 1/5 — Horrible App and control panel *2026-01-19, version 3.28.6* Control panel lost functionality and the EMC quoted me a $1000 to get it back. ### 1/5 — Camera STILL does NOT work *2025-08-15, version 3.27.2* Back deck camera has worked sporadically since installed. Totally quit working a month ago!! Multiple tech/service calls for a year plus with this on going issue. Either fix the problem permanently, or we’re are ready for a new security company. ### 1/5 — Slow moving app *2025-06-26, version 3.27.2* This is one of the worst apps I’ve experienced ever. It doesn’t always connect well to the camera, moves slow (think dial up internet) and the layout is cumbersome requiring to many steps to get to basic things like your doorbell camera for example. ### 1/5 — Dog sht app *2025-02-13, version 3.27.1* Never seen an app crash more ### 1/5 — terrible *2024-06-06, version 3.24.6* always glitching ### 1/5 — Unstable app *2024-05-09, version 3.24.5* Constant issues with app. App closes / crashes often. Now since last update cannot open app. Click app opens and closes. Did uninstall and reinstall. Still will not work. Supper frustrating. These issues have plagued for many years. Wish had other option. ### 1/5 — App simply doesn’t work *2023-04-15, version 3.19.0* I have to use an iPad to connect my phone to the doorbell camera, but the app simply does not work on iPads. You can’t view cameras or hit a button. This is after redownloading the app, giving it whatever permissions it needs, and simply waiting for hours to see if it’ll simply load. It doesn’t thought. The app is completely broken and useless on iPads and needs to be fixed. ### 1/5 — Very slow *2022-11-04, version 3.12.1* I hate this app.. video loads slow as crap when checking feed when motion sensor alerts go off, when checking to see who rang the doorbell, and when trying to arm and disarm the alarm. ## Most praised reviews (10 highest-rated) ### 5/5 — Invaluable *2026-07-18, version 3.28.6* Best product safety is key piece of mom ### 5/5 — Cameras work well. *2025-06-16, version 3.27.2* Really like the 3 Camera’s use them home and Away ### 5/5 — Alarm *2025-03-23, version 3.27.2* I really like EMC, sometimes I just forget to disarm. When my grandson is here I don’t set the alarm because he goes outside to smoke. So when he is not here I always set the alarm so sometimes I forget to disarm it. But I like to know I have it to use when I need it. Always arm it when I leave. ### 5/5 — Frustrated *2024-12-26, version 3.26.16* Why do I have to log in every time now!! ? ### 5/5 — D. Clark *2024-08-06, version 3.26.1* App is simple to use with my setup. I love the price point and the simplicity of the keypad and the app but the only problem I have is a problem I truly hate and that is sometimes the app abruptly signs me out like I purposely did it myself. It also boils my blood when it omits my password which I can retrieve and then I can start reusing the biometrics or Face ID. This is very problematic for me especially when I’m entering my home during times where it’s very late. Otherwise the security service is fantastic because the authorities were notified quickly to a freakish false alarm at one time. I’ve had other more top of line subscriptions with a multi year contract but EMC Security otherwise is a sweet spot for me. ### 5/5 — The App is Very Glitchy *2023-09-20, version 3.20.1* Every time I go to change the alarm status on my phone the app glitches! Updates have not help. ### 5/5 — Alarm app for iPhone doesn’t always work. *2023-09-11, version 3.20.1* Very sporadic resulting in having to manually arm/disarm alarm system more often than not. Therefore, totally useless when away from home. ### 5/5 — Great! *2023-05-02, version 3.20.0* App is awesome! Never have had an issue. ### 5/5 — Worst security app *2023-03-11, version 3.17.0* Terrible application, don’t recommend! ### 5/5 — EMC Security “always there “ *2022-11-17, version 3.16.0* Living alone at 74 is a challenge in itself, but knowing I am protected by a reliable system is most comforting when I go to sleep or leave my home for vacation. Priced reasonably for that much reassurance. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*