# eMembership Card

> Digital membership card manager for participating institutions. (iPhone/iPad app by InfiCare, Inc.)

- Source: https://appshunter.io/ios/app/emembership-card/id1161384548 (this page in markdown: same URL + `.md`)
- Developer: [InfiCare, Inc](https://appshunter.io/developer/684801588)
- Category: Education
- Price: Free
- Rating: 4.67/5 from 4,838 App Store ratings · 80 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 17 MB
- Languages: English
- Released: 2016-10-05
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/emembership-card/id1161384548/reviews.md

## What is eMembership Card?

Download your membership cards and reduce one more plastic/paper card you have to carry.(Only for those institutions that have signed up to provide digital membership cards through this app.
Card in the App updates itself after renewals
Get membership benefits info within the app. 
Get info on reciprocal benefits at other museums that are included in your membership.
See what additional benefits you can get if you upgrade to another membership type.
Get answers to Frequently Asked Questions 
Google map integrated to find live directions to the museum.
Touch to call the Membership staff.
Quick email to Membership staff
Push membership card to Apple Wallet (iPhone version only).
If you do not find your institution when you open the app, please contact their membership staff to provide you eMembership card facility. eMembership cards can only be downloaded for the institutions who have signed up with MuseumAnywhere to provide you digital cards on smartphones.

## Key features

- Download digital membership cards
- Automatic renewal updates
- View membership benefits
- Reciprocal benefits information
- Museum directions via Google Maps
- Direct contact to staff
- Push to Apple Wallet

## What do users think of eMembership Card?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient to access membership cards
- 💡 Useful app for managing memberships

**Cons**

- 🐛 Issues with adding cards to Apple Wallet
- 🐛 Frequent crashes or loading problems
- 🐛 Search function not working as expected
- 🐛 Incompatibility with newer devices

**Commonly reported bugs**

- Cards not appearing in Apple Wallet after successful addition
- Infinite loading or 'Loading Institutions' screen
- Crashes when trying to access certain features

**Most requested features**

- Add support for Apple Watch
- Improve search functionality
- Provide better instructions for troubleshooting

## Recent user reviews (10 of 80)

All indexed reviews: https://appshunter.io/ios/app/emembership-card/id1161384548/reviews.md

### 1/5 — Terrible App

*2026-08-20, version 4.0.6*

When a membership has been renewed but it hasn’t expired, this app cannot give you an updated card! You have to go back AFTER it’s expired. 
You need to know your member id. Why not use phone or email?
Add to wallet isn’t working!
Squash these bugs!

### 2/5 — some functionality doesn’t work

*2026-08-06, version 4.0.6*

seems to rely on internet connection to load the cards — not good for when I don’t have signal! also, the “add to wallet” button does not work and just loads forever. I’d really like to be able to add cards to my wallet so I don’t have to rely on having cell service…

### 1/5 — Does not work

*2026-07-28, version 4.0.6*

Sorry. Will not download to iPhone wallet - perpetual revolving circle. Won’t allow a phot either.

Update: got an e-mail from the developer. Still dies not work.  Same thing. And although it appears there is a way to contact the developer it just leads to a web page - unable to find where to contact. 
2 thumbs down

### 1/5 — Won’t save my passes to my Apple Wallet

*2026-07-12, version 4.0.6*

It won’t let you save passes to Apple wallet and there’s also no clear way to reach customer support. I wish my membership didn’t use this app.

### 1/5 — Won’t Add to Wallet

*2026-07-10, version 4.0.6*

Not downloading to iPhone Wallet. Previously worked last year but when I renewed my membership, won’t allow me now to add card to wallet (which is the only reason I’m using the app).

### 1/5 — Does not work

*2026-07-04, version 4.0.6*

Sorry. Will not download to iPhone wallet - perpetual revolving circle. Won’t allow a phot either.

### 1/5 — Loses my membership card constantly

*2026-06-24, version 4.0.6*

The only function of this app does not function.  Every time I open it to use my membership card it is missing, so I spend 5-10 minutes searching through email for membership numbers. 
Worse than worthless.

### 1/5 — Can’t retrieve my membership card

*2026-05-14, version 4.0.5*

We were gifted Binder Zoo tickets from our grandmother. I have the email confirmation with all info needed to retrieve the emembership card. It asks for the member number (which we have) & a last name (tried all that would apply) & still no luck. I emailed binder zoo to make sure our membership was valid…it is, until the end of this year in November. So there’s really no other explanation that I can come up as to why it’s telling me our membership doesn’t exist when Binder Zoo was able to pull our membership up…just frustrating because it’s my sons 1st bday this weekend & I was trying to prepare for it. This gets in my way.

### 3/5 — Broken on iOS 26 (Resolved)

*2026-04-18, version 4.0.5*

Update: The recent app update made it clear that this issue was because I had downloaded my membership cards too many times (phone upgrades, AppleCare, etc). I contacted the museum and they reset my membership, fixing the issue. This is still a terrible UX though, as I should be able to reset/clear all my prior membership downloads and see how many I have left from the app. The app itself works well, but feels a bit dated.

This app used to work fine but it appears to be fully broken on iOS 26. I had to get a replacement phone through AppleCare and while the app will find my membership, it refuses to download my membership cards. I have tried restarting and reinstalling the app several times with no luck.

### 1/5 — Can’t add to apple wallet

*2026-04-11, version 4.0.4*

I think the app needs to be updated or something because no matter what I try I can’t add my pass to apple wallet. Nothing happens when i tap the Download Passes button.

## Frequently asked questions about eMembership Card

### What does the eMembership Card app do?

The eMembership Card app allows you to download and store your digital membership cards from participating institutions. It provides updates on renewals, details about your membership benefits, and information on reciprocal benefits at other locations. You can also get directions to museums and contact membership staff directly through the app.

### How do I get my membership card in the app?

You can download your membership card if your institution has signed up to provide digital membership cards through this app. If you do not find your institution listed when you open the app, you should contact their membership staff to inquire about setting up an eMembership card facility.

### Is the eMembership Card app free to use?

Yes, the eMembership Card app is free to download and use. The app itself does not have any associated costs for users. Any costs related to your membership are handled directly by the participating institution.

### What devices is the eMembership Card app compatible with?

The app is designed for smartphones. For iPhone users, there is a specific feature to push your membership card directly to Apple Wallet. Compatibility with Android devices is implied for general use, though specific wallet integration details for Android are not provided.

### Can I see information about upgrading my membership?

Yes, the app provides information on additional benefits you can receive if you choose to upgrade to a different membership type. This allows you to explore higher tiers of membership and understand the value proposition before making a decision.

## Version history (last 5 releases)

### 4.0.6 — 2026-05-28

Added an Institution Hide feature for improved visibility control.
Fixed Institution Name scrolling issue across screens.
Resolved webpage handling issues when external sites return a 404 error.
Bug-Fixes

### 4.0.5 — 2026-04-14

In-app notification feature
Loyalty and Check-In integration with notification
Redeem Guest Pass feature with toggle support
Direct access to the membership card via link
Bug-Fixes

### 4.0.4 — 2026-03-09

Notification badge count now appears on the app icon.
Notification feature added for Loyalty and Check-In members.
Guest Pass redemption option added.
Direct access to the membership card through a link.
UI design enhancements.
Bug fixes and performance improvements.

### 4.0.3 — 2026-01-31

Enhancement in Loyalty Feature
Enhancement in Check-In Feature
Bug-Fixes
UI DESIGN Enhancement

### 4.0.2 — 2025-11-25

Enhancement in Loyalty feature
Enhancement in Check-In feature
Bug-Fixes
UI DESIGN updates

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## More apps by InfiCare, Inc

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All apps by InfiCare, Inc: https://appshunter.io/developer/684801588

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*