# Emerald Books — user reviews

> 2 indexed App Store user reviews of Emerald Books by Glassboxx Limited, rated 1.00/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/emerald-books/id6498716688/reviews
- App overview in markdown: https://appshunter.io/ios/app/emerald-books/id6498716688.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 5

## Most critical reviews (2 lowest-rated)

### 1/5 — NEC4 - frequently asked questioms

*2026-05-09*

I purchased the ebook for the book mentioned in the title but was disappointed that I cannot access the book on my laptop.
There is no MacOS version for the app which means I can only read it on my iPhone which isn’t practical.
Can this issue please be resolved!

**Developer response:** Please find a link below where you can download the app for your device. We provide apps for a range of operating systems including MacOS. If you have any queries, please reach out to our Customer Service team at emeraldhelp@glassboxx.com and they will be happy to help. 
https://glassboxx.com/download-the-emerald-publishing-books-app/

### 1/5 — Phishy Scam

*2025-10-23*

Highly regret purchasing a PDF ebook from Emerald Publishing website. You are required to use this app to read it. Both the app on my MacOs and Apple device will not open my textbook. I am getting error codes that do not exist on Google. Customer service is unresponsive. No way to request a refund despite just purchasing today. PHISHY SCAM!

**Developer response:** We are very sorry you have not been able to access the eBook! Please do reach out to our customer service team at emeraldhelp@glassboxx.com and they can assist you with this.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-02.*