# Emerald Installer — Installer agent app

> Contact-free energy-saving account setup and survey completion tool. (iPhone/iPad app by EMERALD PLANET ENVIRONMENTAL PTY LTD.)

- Source: https://appshunter.io/ios/app/emerald-installer/id1564906925 (this page in markdown: same URL + `.md`)
- Developer: [EMERALD PLANET ENVIRONMENTAL PTY LTD](https://appshunter.io/developer/1526454239)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 52 MB
- Languages: American English
- Released: 2021-05-19
- Data updated: 2026-08-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/emerald-installer/id1564906925/reviews.md

## What is Emerald Installer?

Supporting customers to get smarter about energy use and save money.
The Emerald installer app is a contact-free solution to activate Emerald energy-saving customer accounts, in partnership with the Electricity Advisor IHD install.
EMERALD APP SET-UP
Contact-free account set-up
Ask customers for their latest electricity bill.
Customer downloads Emerald app.
Automated emails and pairing code sent to customers.
Customer energy-saving surveys can be completed easily.
Screenshot the completed install details to support Government energy-saving scheme submissions.

## Key features

- Contact-free account activation
- Electricity bill information gathering
- Automated email and pairing code
- Energy-saving customer surveys
- Screenshot install details for submissions

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/emerald-installer/id1564906925/reviews.md

### 4/5 — Emerald energy app

*2023-12-20*

I cannot use the app because it asks for installer id and password. It used to work and it was very good at showing you the energy usage. Then one day it just wouldn’t work any more because it wanted the installer id and password . Has anyone else had this problem?

## Frequently asked questions about Emerald Installer

### How do I set up my Emerald account?

Emerald Installer supports contact-free account setup. You will need your latest electricity bill. The app will guide you through the process, sending automated emails and a pairing code to activate your account.

### Does Emerald Installer have ads?

No, Emerald Installer does not contain advertisements. It is a free application designed to assist with energy-saving account setup.

### What information do I need to provide for Emerald Installer?

You will need to provide information from your latest electricity bill to begin the setup process. The app also allows for easy completion of energy-saving surveys.

### Can I use Emerald Installer on my Android device?

Emerald Installer is currently supported on iPhone and iPad devices. Compatibility with other operating systems may be considered in future updates.

### How does Emerald Installer help with government energy-saving schemes?

The app allows you to screenshot completed install details. This can be used to support your submissions for various Government energy-saving schemes.

### Is Emerald Installer free to use?

Yes, Emerald Installer is completely free to download and use. There are no in-app purchases or subscription fees associated with the application.

### When was Emerald Installer last updated?

The latest version of Emerald Installer, 1.1.5, was last updated on March 10, 2026. This indicates a commitment to ongoing development and support.

## Version history (last 5 releases)

### 1.1.6 — 2026-06-24

- This update includes general bugfixes and under-the-hood optimisations to improve overall app responsiveness and device connectivity.

### 1.1.5 — 2026-03-10

- Made improvements that retailers and distributors are separated for New Zealand and Australian customers.
- Bugfixes and improvements

### 1.1.4 — 2025-12-01

- Added Support of Electricity Advisor & Heat Pump for New Zealand
- Bugs Fixes & Improvements

### 1.1.3 — 2025-10-13

We've introduced a new method that is compatible with our heat pump QR code installation flow.

### 1.1.2 — 2024-05-15

- Monitor and manage all installs in the Installer Dashboard.
- Improved speed and reliability.
- Bug fixes and performance enhancements.

## Apps similar to Emerald Installer

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [EVEREADY® Energy Vault](https://appshunter.io/ios/app/eveready-energy-vault/id1527847764) | — | Free | Business |
| [AES Installers app](https://appshunter.io/ios/app/aes-installers-app/id6740769267) | — | Free | Business |
| [Ideal Electrical Australia](https://appshunter.io/ios/app/ideal-electrical-australia/id639519657) | — | Free | Business |

## More apps by EMERALD PLANET ENVIRONMENTAL PTY LTD

- [Emerald](https://appshunter.io/ios/app/emerald/id1561759351)

All apps by EMERALD PLANET ENVIRONMENTAL PTY LTD: https://appshunter.io/developer/1526454239

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*