# Emerald Merge Game — user reviews > 36 indexed App Store user reviews of Emerald Merge Game by MAD PIXEL, rated 4.73/5 from 200 ratings. - Source: https://appshunter.io/ios/app/emerald-merge-game/id6633433373/reviews - App overview in markdown: https://appshunter.io/ios/app/emerald-merge-game/id6633433373.md - Rating breakdown: 5★ 174 · 4★ 12 · 3★ 6 · 2★ 2 · 1★ 6 ## What do users think of Emerald Merge Game? Overall sentiment: negative **Pros** - 👍 Enjoyable game concept - 👍 Easy and relaxing gameplay - 👍 Good graphics and characters - 👍 Minimal ads and purchases **Cons** - 🐛 Game stuck on loading screen - 🐛 Progress resets frequently - 🐛 Items disappear or move erratically - 🐛 Difficulty moving objects - 🐛 Market not working - 🐛 Unplayable due to glitches - 🐛 Energy not refilling - 🐛 Daily tasks not completing **Commonly reported bugs** - Stuck on loading screen - Game won't load at all - Disappearing castles and progress - Journey section reset - Cannot make recipes - Characters not showing food orders - No orders coming in - No keys to unlock more land - Level reset to a lower level - Game freezes - Items not attracting to each other - Items disappearing - Gnome disappears after use - Life not refilling - Two 'Journey' icons - Losing buildings and productivity - Replaying levels - Screen difficult to maneuver - Cannot save to Facebook - 24-hour build not saving - Unable to move items properly - Only one worker instead of two - Resets after level nine - No access to market - Buildings disappearing and reverting - Market rarity inaccessible - Paid extra land not opening - Task with dog remains uncompleted **Most requested features** - Fix loading screen issues - Fix progress reset bugs - Improve object movement controls - Fix market functionality - Ensure energy refills correctly - Fix daily task completion - Reintroduce two worker option - Add events, competitions, and contests ## Newest reviews (11 of 36) ### 2/5 — Need an update *2026-04-07, version 1.1.3* I can not go forward because I am no longer able to make a recipe. So I never can complete the daily tasks my characters don’t have food above there heads so that I can receive a key please fix and update I love this game. Thank you it’s been over 6months no update or reply. Please fix ur game ### 2/5 — My game stuck on loading *2026-02-04, version 1.1.3* Soooo I downloaded this game two weeks ago it was working just find last night I went to open up the game and it’s stuck loading so I decided to give another try and it’s still stuck loading please fix the issue or I might have to reinstall or just delete the game I don’t want to delete this game I love this game it’s easy to play and relaxing so please fix. This is the second time I’ve redownload this game and it’s still having problems can y’all please fix it it’s like when I get to a certain level and it gets stuck on loading I really would like to continue playing this game please fix bugs or glitches! ### 2/5 — What now? *2025-11-21, version 1.1.3* I just unlocked the scarecrow building but am no longer getting orders coming in. I can’t go any farther with no more keys to unlock more land! ### 2/5 — Loading issues *2025-10-22, version 1.1.3* I was enjoying the game. Most times I played I had to open it a few times to get it to load. Now it no longer loads so I deleted it from my device ### 2/5 — What!?! *2025-09-22, version 1.1.3* The game is cute & I enjoy it but it has soooo many qlitches. I was on level 10, now I’m back to level two and can’t open level 11 area even tho I have more than enough keys and I can’t access my rewards in Journey. I’ve spent $$ but I am ready to delete the game. It’s frustrating. Also it is difficult to load. ### 2/5 — Game issues *2025-09-09, version 1.1.3* Have been playing game for a few week’s and my level has reset to a level 1. Nothing missing from game but unable to level up as now on only a level 3. Tried to reinstall game still the same issue. ### 2/5 — Пирожок недопеченый *2025-08-31, version 1.1.3* Хорошая игра. И задумка хорошая. Но проблем куча. Игра не загружается. Виснет. Во время игры любое прикосновение к объекту выбивает игру и она опять перегружается и виснет. Собрать предметы целая проблема, они плохо притягиваются или просто исчезают. Персонажи вдруг перестали заказывать еду, а значит заработать ключи для открытия новых территорий не получится. Исправьте, пожалуйста. Очень хочется продолжить играть. Спасибо за понимание ### 2/5 — Emerald merge game *2025-06-24, version 1.1.2* Was really enjoying the game but will not save to Facebook and now 2 days running will not save progress of 24 hour build of wood house. I’ve now gone back to when I’d only got 2 top level wood houses. ### 3/5 — Glitchy unable to move items *2025-06-04, version 1.1.2* Was looking forward to this game but have found it to be very glitchy and unable to move items properly to places where i want to put them, tried several times to move items and they just wont stay in place i want.Please look into this, spoiling my game ### 2/5 — Screen *2025-05-09* Please fix the screen/ it’s difficult to move things and often when you’re trying to maneuver around the screen it moves in the wrong direction. I would be a great game if it weren’t for that. I’m actually not playing much because of that issue. It’s frustrating. ### 3/5 — 建物が消えた *2025-04-19, version 1.1.2* 一つ目の建物ですが、最後の建物に合成できるところで、マージした瞬間建物が消えてしまいました。戻して欲しいです ## Most critical reviews (10 lowest-rated) ### 1/5 — stuck on loading *2026-02-14, version 1.1.3* I loved the game but for the last like two weeks it’s been stuck on the loading screen I’ve went as far as to delete and redownload with no luck ### 1/5 — Won’t load *2026-02-08, version 1.1.3* The game won’t load at all 😢 ### 1/5 — Disappointing *2026-01-01, version 1.1.3* Game has been brilliant up until 2 days ago where it’s now gone belly up, my lion and one of my fully progressed castles have disappeared, also the journey section has reset back to 0 where I had already paid 800 diamonds for the bonus levels, I have paid real money for coins etc however I’m at the point whereby if this is not fixed asap I shall be deleting the game and choosing another one Please developers fix these glitches as the game has a lot of good features, storyline etc so will be sad to delete it ### 1/5 — STUCK ON LOADING SCREEN *2025-10-15, version 1.1.3* DEVS FIX YOUR GAME!!! WILLING TO SPEND $$$ ### 1/5 — Energy *2025-10-11, version 1.1.3* Why does the energy not refill over night..? Fix it ### 1/5 — So many glitches I can’t play! *2025-08-11, version 1.1.3* This was starting out to be one of my favorite games ever – and I’ve played hundreds of them. But a ways into the game, suddenly my characters had no recipes at all available. This means I could not expand any of my territory. So that part of the game is totally gone. Then, every time I try to use a gnome, it disappears after it’s done, and I have to restart the game to get it to show up again. I really wish they would fix it because I loved the game before this started happening. ### 1/5 — ライフが回復されない *2025-08-05, version 1.1.3* ライフの脇にある➕を押しても反応しないのでライフ回復ができません。 そしてなぜか旅というアイコンが２つもある。 エラーが多すぎてやりづらいです💦 ### 1/5 — Screen *2025-07-14, version 1.1.2* Please fix the screen/ it’s difficult to move things and often when you’re trying to maneuver around the screen it moves in the wrong direction. I would be a great game if it weren’t for that. I’m actually not playing much because of that issue. It’s frustrating. Updated review Seriously FIX the screen! ### 1/5 — Need an update *2025-06-02* Every time I get past level nine it will reset and undo everything I’ve done. I love now it’s stuck on moving to the next day after you’ve completed the daily task. I have no access to the market I have to use my gems to get more fruit to process the food. When it rest to level 8 I don’t get my gems or keys replaces. Please fix the bugs. ### 1/5 — 何度も建物も消えて元に戻る *2025-05-19, version 1.1.2* この系統のマージゲームたくさんしていますが、1番最初の建物3つまで完成して鍵も115集めて次を解除したのに朝になったら建物1つに逆戻り。 ガッカリです。 やる気がなくなったのでアンインストールします。 ## Most praised reviews (10 highest-rated) ### 5/5 — My game is stuck on the loading screen *2026-02-05, version 1.1.3* I downloaded the game a couple of weeks ago and was really enjoying playing it, but for the last week it is stuck on the loading screen. I have closed and reopened, uninstalled and deleted the game and it’s still stuck on the loading screen. I have spent $$ and would like to continue playing if you get this issue fixed. ### 5/5 — Fix game *2025-11-24, version 1.1.3* Would be a GREAT game if it didn’t KEEP GETTING STUCK ON THE loading screen!!!! ### 5/5 — None *2025-07-28, version 1.1.3* I really like playing this game, but for some reason, it keeps carrying me back on another level and I have to replay it. I’m losing buildings and I’m losing productivity. I would like to have it fixed please ### 5/5 — So I’m confused… *2025-06-03, version 1.1.2* When I first started playing I was using two dwarfed workers and now I’m only given one worker that tears down the trees and builds z why did it go from two to one? There’s no way to play this game with only having one worker doing all the work. Yeah I understand when there’s two and if you want more you can purchase another one but me only having one. Which I had two when I started the game, I don’t see a reason to continue playing really! I’m glad to see I’m not the only one having issues with this app. I guess I’m just gonna delete it because nothings getting better. The moving still is a problem and with me only having one dwarf worker instead of two it’s just not worth the headache. I’ll find another game ### 5/5 — Интересная игра *2025-05-03, version 1.1.2* Сразу начну с плюсов и минусов. Задумка классная и если ее будут развивать, то игра сможет стать самой лучшей. Графика и персонажи и все остальное на высоте . Минимум рекламы и покупок., энергии хватает и если что можно докупить ,она не дорогая , за игровую валюту.Теперь минусы , я очень надеюсь их скоро исправят потому что из-за этих минус тяжело играть . Первое, предметы выпадающие из сундуков или деревьев не притягивают к друг другу даже если куча свободных мест, они просто разлетаются по всей карте и так каждый раз , бревно складываешь в одной части карты и копишь а стоит открыть сундук или срубить дерево это бревно летит на другую часть карты. Из за огромного минуса не возможно копить, проще по три штуки соединить а не каждый раз раскладывать по порядку все равно улетает куда-нибудь в другую сторону. Так же нет никаких событий , соревнований и конкурсов , нечего нет.Дорогие разработчики, я надеюсь что вы не бросите игру и продолжите ее развивать и убираете все минусы. Да и уберите пожалуйста у меня задание с собакой, я его давно выполнила, а оно до сих пор весит как не выполненное. ### 5/5 — Good game with problems *2025-04-14, version 1.1.2* This game is cute and fun. I enjoy playing it….mostly. I’ve deleted my account and restarted the game three times in disgust randomly after losing one or more levels of progress after using a different app for a short time. The first time, I went from level 8 to level 6. After that, I went from level 7 to level 6 twice, and from level 6 to level 5 once. There’s some kind of glitch in this, and it’s driving me nuts ### 5/5 — Playing *2025-01-09, version 1.1.2* Right now for some reason I can’t play game it’s like stuck on loading other then that I love the game ### 4/5 — Screen and market issue *2025-05-17, version 1.1.2* Moving objects around is a pain and most times it wont move where you want it to go. Also im at level 10 which means i should be able to access a rarity in the market but its dark and says i need to be level 10 and wont let me click it ### 3/5 — Need an update *2025-11-23* I can not go forward because I am no longer able to make a recipe. So I never can complete the daily tasks my characters don’t have food above there heads so that I can receive a key please fix and update I love this game. Thank you ### 3/5 — My game stuck on loading *2025-07-30* Soooo I downloaded this game two weeks ago it was working just find last night I went to open up the game and it’s stuck loading so I decided to give another try and it’s still stuck loading please fix the issue or I might have to reinstall or just delete the game I don’t want to delete this game I love this game it’s easy to play and relaxing so please fix --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*