# EMERGENCY Operator — Call 911 - Emergency

> Location-based emergency response simulation game with rescue missions. (iPhone/iPad app by Sixteen Tons Entertainment GmbH.)

- Source: https://appshunter.io/ios/app/emergency-operator/id1532199343 (this page in markdown: same URL + `.md`)
- Developer: [Sixteen Tons Entertainment GmbH](https://appshunter.io/developer/321227098)
- Category: Games, Simulation, Strategy
- Price: Free with in-app purchases
- Rating: 4.60/5 from 913 App Store ratings · 239 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 396 MB
- Languages: American English, Catalan, Dutch, French (France), German (Germany), Italian, Japanese, Korean, Polish, European Portuguese and 3 more
- Released: 2022-12-21
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/emergency-operator/id1532199343/reviews.md

## What is EMERGENCY Operator?

Welcome to EMERGENCY Operator, the ultimate 911 location-based game that turns your hometown into a thrilling playground of rescue missions! If you've ever wanted to step into the shoes of a firefighter, police officer, or any other first responder, this casual yet engaging game is for you. Jump into the action! Answer emergency calls in real time!

Dive into EMERGENCY Operator and embrace your sense of duty, as you manage a fleet of emergency vehicles and tackle a variety of real-world situations. Whether it's a blazing fire, a high-speed chase, or a medical emergency, your willingness to help and quick thinking will save the day.

This seriously fun game takes you on a wild ride through real streets and neighborhoods, making every mission feel like a true-to-life adventure. As an Operator, you'll answer 911 calls and dispatch police, firefighters, and other emergency vehicles to keep your city safe and maintain order.

With a lively and informal tone, EMERGENCY Operator lets you enjoy a unique, justice-oriented gaming experience. You'll manage 16 different types of vehicles, from firetrucks to SWAT teams, all in a location-based game that keeps you on your toes. Don't forget to train your units to boost their performance, ensuring you're always ready to face whatever challenges arise.

So, gear up and join the ranks of lawful heroes in EMERGENCY Operator. Compete with fellow players in your area and around the world to prove you're the ultimate 911 dispatcher. It's time to embrace your passion for justice and put your skills to the test in this one-of-a-kind location-based game! Ready for the challenge? Tackle emergency missions today!

## Key features

- Location-based rescue missions
- Manage emergency vehicle fleet
- Respond to real-time emergency calls
- Dispatch police, firefighters, and more
- Train and upgrade units
- Compete with other players globally

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Tiny | $4.99 | one-time |
| Small | $9.99 | one-time |
| Medium | $19.99 | one-time |
| Large | $34.99 | one-time |
| Huge | $99.99 | one-time |
| Starter Bundle | $2.99 | one-time |
| VIP Status | $1.99 | one-time |
| VIP Status | $4.99 | one-time |
| VIP Status | $9.99 | one-time |
| Welcome Bundle | $7.99 | one-time |
| Kickstarter Bundle | $24.99 | one-time |
| VIP Operator Bundle | $44.99 | one-time |
| Extra Large | $49.99 | one-time |


## What do users think of EMERGENCY Operator?

Overall sentiment: neutral

**Pros**

- 🚀 Great game
- 👍 Realistic map and locations
- 🚒 Enjoyable emergency dispatch simulation
- 💡 Potential for updates and improvements

**Cons**

- 🐛 Unrealistic vehicle routing
- 🕰️ Slow progression and upgrade process
- 💰 Expensive in-app purchases
- 📺 Too many intrusive ads

**Commonly reported bugs**

- Crashes and loading issues after updates
- Inability to relocate buildings
- Incorrect or missing reward distribution
- Syncing issues across devices

**Most requested features**

- Ability to delete account and start over
- More emergency types and scenarios
- Multiplayer or cooperative gameplay
- Localization for more languages
- Improved vehicle and station placement

## Recent user reviews (10 of 239)

All indexed reviews: https://appshunter.io/ios/app/emergency-operator/id1532199343/reviews.md

### 4/5 — Update

*2026-08-08*

They should add that you can go in any vehicle inside

**Developer response:** Thank you for your feedback.

### 5/5 — Add

*2026-07-19, version 1.9.270*

Can pls add more cars

### 5/5 — I love this game so much thanks for making this game

*2026-07-09*

This game is amazing. Also, when is the next update for this game? Also please add different sirens to this game

**Developer response:** Thank you for your feedback. A small update is coming soon.

### 5/5 — Good Game

*2026-06-16*

It’s been 4 months since last update, Game Need Good update, new Units, More Cities.

### 5/5 — They should add the same feature as EMERGENCY

*2026-06-01, version 1.9.270*

Additional features,vehicle control for players they use 1 or change to another one or in another mission it’s the same

### 4/5 — Needs new features

*2026-05-01*

I love this game and have been playing for a well over a year now. However there hasn’t really been any new features. Also to continue building more stations seems pointless now because I can’t dispatch my units to calls when I have so many stations, a huge service area, and so many calls. I think there needs to be a way after maxing out the level of a station that the station then automatically dispatches needed units to the closest calls so when you have a large area of maxed out stations it’s self sufficient so I can continue building more elsewhere. 

I also think that there needs to be more events and ways to make multiplayer more fun to help with player retention. 

I overall love the game and just feel new features need to be added more frequently to help keep players active on the game.

### 2/5 — Fun game

*2026-04-26*

I think it’s a good game, wish the rewards were higher and you can get more of the badges faster without having to spend money.

### 5/5 — 面白い

*2026-04-11*

見やすくてよくできてる。あとは日本語字幕を導入してほしい。

### 1/5 — Terrible

*2026-04-09*

Dumb game. So slow and silly. DO NOT recommended. Omg

### 4/5 — Game is great, call volume is stressful.

*2026-04-06*

The call volume is absolutely ridiculous. I can’t keep up. I know some people like that fast paced stress, though, so I have a compromise. A system that controls how often calls appear and that pays more for having more calls. It’s a good way for people to calm down and deal with slower pace, while still having that faster pace that some enjoy. Plus, having higher rewards for faster calls means you reward more for playing higher difficulties. This will probably never be seen, but if you can do this, do it. Thank you. Much love. <3

**Developer response:** Sorry to hear about your problem. Please contact our support by mail to emop@world-of-emergency.com and describe the error as detailed as possible and please send us your player ID, so we can have a deeper look what is going wrong on your account.

## Frequently asked questions about EMERGENCY Operator

### What is EMERGENCY Operator?

EMERGENCY Operator is a location-based game where players step into the role of a 911 dispatcher. You will manage a fleet of emergency vehicles, respond to simulated real-world emergencies like fires and medical incidents, and dispatch units to keep the city safe.

### What are the key features of EMERGENCY Operator?

Key features include engaging in location-based rescue missions, managing up to 16 different types of emergency vehicles, responding to real-time emergency calls, dispatching police and firefighters, training units to improve performance, and competing with other players worldwide.

### Is EMERGENCY Operator free to play?

Yes, the game is free to download and play. However, it does offer in-app purchases and includes advertisements, which can enhance the gameplay experience or provide additional benefits.

### What kind of emergencies can I respond to?

You can respond to a variety of simulated emergencies, including blazing fires, high-speed chases, and medical emergencies. Your quick thinking and willingness to help are crucial in resolving these situations and maintaining order in the city.

### Can I play EMERGENCY Operator with friends or other players?

Yes, EMERGENCY Operator allows you to compete with fellow players in your area and around the world. This competitive element allows you to prove your skills as the ultimate 911 dispatcher and see how you stack up against others.

## Version history (last 5 releases)

### 1.9.270 — 2026-02-09

Exciting new additions await!
 - Various bug fixes and optimizations.
 Thanks for all your comments and feedback! You help us to make EMERGENCY OPERATOR even better.

### 1.8.269 — 2025-10-15

Exciting new additions await!
 - New emergencies
 - Various bug fixes and optimizations.
 Thanks for all your comments and feedback! You help us to make EMERGENCY OPERATOR even better.

### 1.7.267 — 2025-06-17

Exciting new additions await!
 - Map updates
 - Various bug fixes and optimizations.
 Thanks for all your comments and feedback! You help us to make EMERGENCY OPERATOR even better.

### 1.6.261 — 2024-08-09

Sun, rain, or storm—protect your hometown in the current weather conditions. Play exciting new missions based on the current weather conditions.
Thank you for your comments and feedback! You are helping us to continuously improve EMERGENCY OPERATOR.

### 1.5.259 — 2024-06-04

Exciting new additions await!
 - Various bug fixes and optimizations.
 Thanks for all your comments and feedback! You help us to make EMERGENCY OPERATOR even better.

## Apps similar to EMERGENCY Operator

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Mission Chief Fire Fighter 911](https://appshunter.io/ios/app/mission-chief-fire-fighter-911/id808689139) | 4.8 (4,360) | Free | Games |
| [Police Mission Chief Emergency](https://appshunter.io/ios/app/police-mission-chief-emergency/id1529875219) | 4.7 (934) | Free | Games |
| [Idle Firefighter Tycoon: Save!](https://appshunter.io/ios/app/idle-firefighter-tycoon-save/id1560178364) | 4.8 (25,536) | Free | Games |
| [Fire idle: Firefighter play](https://appshunter.io/ios/app/fire-idle-firefighter-play/id1620397578) | 4.5 (1,005) | Free | Games |
| [EMERGENCY HQ: Firefighter Game](https://appshunter.io/ios/app/emergency-hq-firefighter-game/id859148736) | 4.7 (31,246) | Free | Games |
| [Firefighter Simulation 3D Game](https://appshunter.io/ios/app/firefighter-simulation-3d-game/id1542912008) | 4.3 (293) | Free | Games |

## More apps by Sixteen Tons Entertainment GmbH

- [EMERGENCY HD](https://appshunter.io/ios/app/emergency-hd/id526669124)
- [EMERGENCY Mobile](https://appshunter.io/ios/app/emergency-mobile/id576302240)
- [EMERGENCY HQ: Firefighter Game](https://appshunter.io/ios/app/emergency-hq-firefighter-game/id859148736)

All apps by Sixteen Tons Entertainment GmbH: https://appshunter.io/developer/321227098

## Related topics

[emergency games car](https://appshunter.io/ios/topics/emergency-games-car) · [emergency games room](https://appshunter.io/ios/topics/emergency-games-room) · [emergency hq](https://appshunter.io/ios/topics/emergency-hq) · [mission chief](https://appshunter.io/ios/topics/mission-chief) · [emergency games](https://appshunter.io/ios/topics/emergency-games) · [emergency medicine game](https://appshunter.io/ios/topics/emergency-medicine-game) · [dispatch game](https://appshunter.io/ios/topics/dispatch-game) · [dispatch games emergency](https://appshunter.io/ios/topics/dispatch-games-emergency) · [civilian emergency response](https://appshunter.io/ios/topics/civilian-emergency-response) · [police mission chief emergency](https://appshunter.io/ios/topics/police-mission-chief-emergency) · [emergency response game](https://appshunter.io/ios/topics/emergency-response-game) · [emergency](https://appshunter.io/ios/topics/emergency) · [dispatcher games](https://appshunter.io/ios/topics/dispatcher-games) · [911 operator](https://appshunter.io/ios/topics/911-operator) · [911 operator lite](https://appshunter.io/ios/topics/911-operator-lite) · [911 emergency rescue sim rpg](https://appshunter.io/ios/topics/911-emergency-rescue-sim-rpg) · [911 emergency simulator](https://appshunter.io/ios/topics/911-emergency-simulator) · [dispatcher game](https://appshunter.io/ios/topics/dispatcher-game) · [911 games operator](https://appshunter.io/ios/topics/911-games-operator) · [first responder app games](https://appshunter.io/ios/topics/first-responder-app-games)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*