# Emergency Plus

> Emergency call app with GPS and what3words for accurate location sharing. (iPhone/iPad app by National Triple Zero Awareness Work Group.)

- Source: https://appshunter.io/ios/app/emergency-plus/id691814685 (this page in markdown: same URL + `.md`)
- Developer: [National Triple Zero Awareness Work Group](https://appshunter.io/developer/963596999)
- Category: Utilities
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings · 86 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 42 MB
- Languages: American English
- Released: 2020-07-21
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/emergency-plus/id691814685/reviews.md

## What is Emergency Plus?

Save the app that could save your life – Emergency Plus.
 
In an emergency, time and location accuracy are critical. By downloading the ‘Emergency +’ app, you’ll equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers.
 
‘Emergency +’ is a national app developed by Australia’s emergency services and their government industry partners, helping people to call the right number at the right time, anywhere in Australia. Emergency + also includes SES and Police Assistance Line numbers as options, so non-emergency calls are made to the most appropriate number.
 
When calling Triple Zero (000), remember to stay focused, stay relevant and stay on the line. Before you call ask yourself:
 
* Is someone seriously injured or in need of urgent medical help?
* Is your life or property being threatened?
* Have you just witnessed a serious accident or crime?
 
If you answered ‘Yes’ to any of these questions, call Triple Zero (000). Triple Zero (000) calls are free.
 
The app uses a mobile phone’s GPS functionality and what3words, so callers can provide emergency call-takers with their location information as determined by their smart phone.
 
With what3words available within the Emergency+ app, Triple Zero (000) callers can confirm their exact location quickly and accurately.
what3words has divided the world into 3m squares and given each one a unique three word identifier. Addressing using what3words works offline - ideal when you have no data coverage or are in a remote location.

## Key features

- Quick emergency calls
- Accurate location sharing
- GPS functionality
- what3words integration
- Offline location support
- Access to Triple Zero (000)

## What do users think of Emergency Plus?

Overall sentiment: mixed

**Pros**

- 👍 Great idea and concept
- 🚀 Works well for many users
- 💡 Useful in emergencies
- ✅ Easy to use
- 📍 Accurate location sharing
- 🗺️ Integrates What3Words
- 🚑 Direct call to 000
- 📱 Essential for smartphone users
- 🌟 Highly recommended
- 👍 CPR guides available
- 🔗 NRS link for accessibility

**Cons**

- 🐛 Crashes frequently
- ❌ Unreliable GPS/address
- 🔴 Poor color contrast
- 🚫 Not backward compatible
- 📱 Requires latest OS
- ⚠️ Dangerous if inaccurate
- 🫥 Difficult to read text
- 🟠 New logo is confusing
- 📉 What3Words no longer displayed
- 🔇 CPR videos no audio

**Commonly reported bugs**

- App crashes seconds after opening
- Call drops out
- Address shown is incorrect
- GPS location inaccurate
- App crashes on older iPhones (iPhone 8)
- App requires iOS 18, crashes on older versions
- What 3 words no longer displayed
- CPR videos have no audio
- Address is over a kilometer out
- Multiple WTWs for the same location
- W3W obscured by iOS app handle
- Text is too small
- App gives multiple three word descriptors
- Address shows wrong house number
- Location is inaccurate (next street/door)
- App thinks user is next door
- Place names truncated
- Inaccurate location, goes all over suburb
- No instructions on how to save pin to home address
- Shows GPS and address 3 mins walk away
- App told user to dial 112 which didn't work
- App is not compatible with iWatch

**Most requested features**

- Ability to copy/paste GPS location
- Changeable font colors
- Save home/work addresses
- Add metronome for CPR cadence
- Flashing screen for CPR cadence
- WatchOS companion app
- iPad and browser support
- Link to AED location map
- Include list of medications
- Don't archive to cloud
- Amber Alerts support
- Apple Watch support
- Notifications for emergencies
- Add DAN number
- Live Location Sharing
- Widget for location
- Watch integration
- Send location coordinates as SMS
- Add defibrillator locations
- Closed captions for CPR videos
- Option to add contact person
- On water Lat/Long option
- Store GPS coordinates for no service areas
- Accessibility features for location identification and communication
- Link coordinates to services for emergency responders

## Recent user reviews (10 of 86)

All indexed reviews: https://appshunter.io/ios/app/emergency-plus/id691814685/reviews.md

### 4/5 — Hard to read Latitude

*2026-05-19, version 3.0.1*

Only one complaint .  The latitude is in red on a black background and is hard for me to read. I’m red/green colour blind but my wife (not colour blind) also says it’s dull. I suggest you either reuse the blue or use a neutral colour like light green.

### 1/5 — What happened

*2026-05-17, version 3.0.1*

My wife was bitten by a snake two weeks ago. During the 150km drive to the hospital, I used the Emergency + app to call 000. The call simply dropped out. I called 000 instead from my keypad. Didn’t really inspire me with confidence in the app.

### 4/5 — Works well

*2026-05-07, version 3.0.1*

Can you add the ability to copy and paste the GPS location from the app to be used in an SMS or email?

### 3/5 — Font  colours in app

*2026-04-17, version 3.0.1*

Opened app 1st time on trails. As a red green colour blind male, I found it very difficult to read the red text on a black background.  Otherwise great idea.

### 1/5 — Another 000 failure

*2026-04-11, version 2.3*

How many lives lost? Not backwards compatible for earlier operating systems defeats its fundamental purpose. Who approved this change?????? No longer functional.

### 1/5 — ios 18+ :(

*2026-04-07, version 3.0.1*

luckily never needed to use this app, and glad i opened it before i did. unfortunately the app is unusable unless you have ios 18, as it crashes seconds after opening. sure it’s great but not scooping out a thousand dollars for a new phone.

### 1/5 — App crashes after opening

*2026-03-20, version 2.3*

The app keeps crashing after a few seconds of being opened. Any rectification? 
1 star only because I cannot use it!

### 1/5 — Grandma

*2026-02-15, version 3.0.1*

Yes you can open the app but why can’t you save it to your Home Screen!

### 1/5 — App not working on iPhone 8

*2026-02-08, version 3.0.1*

With the recent problems with apple iPhone 8 it seems that this app may not function. Each time I open it now it closes down

### 1/5 — Crashes upon opening

*2026-01-27, version 2.3*

Crashes within seconds of opening the app… so not all that useful in an emergency

## Frequently asked questions about Emergency Plus

### What does the Emergency Plus app do?

The Emergency Plus app is designed to help users quickly call emergency services in Australia, such as Triple Zero (000). It also accurately communicates the user's location to emergency call-takers using GPS and the what3words system.

### How does the app help with location accuracy?

The app utilizes your mobile phone's GPS functionality and integrates with what3words. This allows for precise location identification, even in remote areas or when data coverage is limited, by providing a unique three-word identifier for your location.

### Is the Emergency Plus app free to use?

Yes, the Emergency Plus app is completely free to download and use. There are no in-app purchases or advertisements associated with the application.

### What emergency numbers can I call with this app?

The app primarily helps you call Triple Zero (000) for urgent emergencies. It also provides options to call the SES and Police Assistance Line numbers, ensuring non-emergency calls are directed to the most appropriate service.

### Can I use this app if I don't have mobile data?

Yes, the what3words feature within the Emergency Plus app works offline. This is particularly useful in remote locations or situations where you may have no data coverage, allowing you to still provide an accurate location.

## Version history (last 5 releases)

### 3.1.0 — 2026-05-25

This update includes iOS compatibility improvements to help keep Emergency+ running smoothly on current Apple devices.

### 3.0.1 — 2025-06-30

Emergency+ has been upgraded with a refreshed user interface, enhanced accessibility features to better support users in emergencies.

### 3.0 — 2025-06-26

Emergency+ has been upgraded with a refreshed user interface, enhanced accessibility features to better support users in emergencies.

### 2.3 — 2020-11-08

Improved location functionality with what3words integration, performance and visual display for contemporary smartphones.

### 2.2 — 2020-10-29

Improved location functionality with what3words integration, performance and visual display for contemporary smartphones.

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## Related topics

[emergency assistance plus](https://appshunter.io/ios/topics/emergency-assistance-plus) · [emergency assistance](https://appshunter.io/ios/topics/emergency-assistance) · [emergency assistant](https://appshunter.io/ios/topics/emergency-assistant) · [emergency services](https://appshunter.io/ios/topics/emergency-services)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
