# Emess Cars London's Minicab — user reviews > 18 indexed App Store user reviews of Emess Cars London's Minicab by Emess Car Service. - Source: https://appshunter.io/ios/app/emess-cars-londons-minicab/id853115762/reviews - App overview in markdown: https://appshunter.io/ios/app/emess-cars-londons-minicab/id853115762.md ## Newest reviews (2 of 18) ### 5/5 — Emess *2014-04-11, version 10.0.0* Love this app ### 5/5 — Really good service *2014-04-10, version 10.0.0* I booked today the first time a car for a parcel delivery, car came on the minute and called me when the job was done... Will definitely use again! Well recommended Chaim G ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t bother *2026-01-10, version 45.2515.0* What car service? Since neither the App nor online booking work, it’s impossible to know if the transport service is any good or not ### 1/5 — Worst Minicab ever *2025-12-31, version 42.2507.8* I had a hip replacement surgery I can’t walk and I said it was a parcel but he wouldn’t give it to me unless I gave him £5 when I called the operator he said it is my fault because I didn’t say I had hip replacement surgery ### 1/5 — Good app. Terrible, unreliable service! *2017-05-15, version 30.0.6* Have an appointment this morning so booked a car last night for today at 8:00am. However had a call at 7:45am that the car is cancelled as they need the cars for the school run. Why did you accept the booking if you can't provide a car? ### 2/5 — 5* app 1* service *2015-01-17, version 10.0.0* Booked a car for 6pm pick up from Heathrow on a Friday. Got a ref number, all good. Got a call 10 min later saying they close at 3pm so can't do the pick up... Are you a taxi company or what! Deleted, will never use again. ### 3/5 — Great Car Service. Terrible App *2018-02-16, version 30.1.2* Emess cars is the most helpful and reliable car service. They come when they say they’ll come. The drivers are mostly helpful and friendly and the dispatchers do their best to help. It is therefore a shame that they are so let down by the app. When booking a car either for ASAP or later you don’t get any notification that you’ve booked. It just goes to the next screen. There should be a little note saying something along the lines of “thank you for your booking. Booking ref is xxxxxx.” I’ve noticed that when booking a car for later they only place you in the queue at the time for which you have booked. What is the point then of booking in advance? And if they don’t have a car available at that time then you’re stuck. When booking in advance the booking should be accepted and allocated at the time of booking and not at the time for when it was booked. When booking a car for ASAP we should be given an approximate wait time before confirming the booking, especially if it’s a long wait so we can have the opportunity not to complete the booking. Sometimes I get the notification that the car is outside when I’m halfway to my destination. I’m am glad that the app now had a “via” one option so you can make stops on the way. It would be good to have a wait and return option too. Emess is a good service but the app really needs an overhaul. ### 4/5 — Great app *2016-06-02, version 10.0.0* Really like this app just it would help if it would say average waiting time when you book a asap Thanks ### 5/5 — Great Emess Cars App *2018-01-30, version 30.0.6* I have been using Emess Cars for many years and always enjoyed a personal and professional service. The app is great, easy to use and navigate. Well done Emess 👍 ### 5/5 — Great app *2017-04-25, version 30.0.6* It's is an awesome good update keep it up wishing u a lot of success ### 5/5 — Advancement *2017-04-21, version 30.0.6* Great update. Can see you car before booking!! ### 5/5 — Great stuff *2017-02-20, version 10.0.0* Phenomenal customer service highly recommended 👌🏻👌🏻👌🏻 ## Most praised reviews (6 highest-rated) ### 5/5 — Fantastic app *2016-12-07, version 10.0.0* Emess, you rock! Why do we need Uber when we have Emess ?! ### 5/5 — What a fantastic service ! *2016-07-17, version 10.0.0* I am so impressed with this service !! Prompt polite and professional !! Highly recommended ### 5/5 — Mr *2016-01-04, version 10.0.0* The app is absolutely brilliant the service is 5* I would definitely use them every time I need a cab they are reliable trustworthy they are just amazing ### 5/5 — Nice app! However, 40 Years? *2014-12-21, version 10.0.0* Kozi Cars were around long before you guys. Aharon Dovid zt"l was first to cater for Stamford Chill. He is very much missed. Keep up the good work guys! You remain number one in our blessed Heimishe Kehilla. Oh! Spurs are king! ### 5/5 — Amazing app *2014-05-08, version 10.0.0* Amazing!! Very easy to use app... One of the many ways Emess have started making booking a car much easier and quicker... Keep it up!!! ### 5/5 — Brilliant App & Extremely efficient *2014-04-28, version 10.0.0* Recommended to everyone who needs mini-cab service, easy cheap and very efficient service. Great app easy to use love it CA11 EMS for great service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*