# Emirates NBD Egypt — user reviews > 86 indexed App Store user reviews of Emirates NBD Egypt by Emirates NBD Bank P.J.S.C, rated 4.55/5 from 1,004 ratings. - Source: https://appshunter.io/ios/app/emirates-nbd-egypt/id1040507987/reviews - App overview in markdown: https://appshunter.io/ios/app/emirates-nbd-egypt/id1040507987.md - Rating breakdown: 5★ 797 · 4★ 79 · 3★ 35 · 2★ 14 · 1★ 63 ## What do users think of Emirates NBD Egypt? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Fast and responsive - 💡 Useful features **Cons** - 🐛 Crashes and bugs - 🔒 Security issues - 🔋 High battery consumption **Commonly reported bugs** - App crashes on startup after recent update - Search functionality not working properly - Issues with soft token and screen reader compatibility **Most requested features** - Ability to renew CDs and manage accounts from the app - Display recent transactions - Improve accessibility for blind users - Add support for Face ID and fingerprint login - Provide detailed credit card and loan information ## Newest reviews (10 of 86) ### 2/5 — ENBD X *2026-02-23, version 2.6.2* When X is coming? ### 2/5 — Needs major improvements *2025-09-15, version 2.6.0* The app feels outdated and lacks many of the features available in the NBDX app, it needs to be upgraded to provide a smoother more user friendly experience with better functionality ### 2/5 — Outdated. Buggy *2025-08-20, version 2.5.9* The app is very outdated. ### 2/5 — App doesn’t show recent transactions!!! *2025-02-19, version 2.5.5* This app doesn’t really represent the outstanding customer service experience!!! This app is not user friendly!!! ### 3/5 — App crash ios 18.2 *2024-12-15, version 2.5.4* It crash with voice over screen reader. Also wish able to increase cridit card limit from app. ### 3/5 — Face recognize *2024-08-24, version 2.5.2* Face login not working ### 3/5 — Statements *2024-01-21, version 2.4.8* Please I need to see my statements through the mobile application not only the recent statement ### 1/5 — Login *2023-05-30, version 2.4.6* All banks enabled faceID and till now you still don’t have even fingerprint login ### 3/5 — Some problems *2023-05-23* When I want to access to credit card statement application crash ### 2/5 — Face ID !!? *2022-09-28, version 2.4.2* When we can use Face ID to login ??? ## Most critical reviews (10 lowest-rated) ### 1/5 — There’s no data when I login to my account I have logout then login agin many times *2026-05-16, version 2.6.4* There’s no data when I login to my account I have logout then login agin many times ### 1/5 — Very bad application *2026-02-08, version 2.6.2* Very poor application, Can't do any local transfer ### 1/5 — Application Not Work in IPhone 17 Pro *2025-12-28, version 2.6.0* Dear team the app not working in iPhone 17 Pro with IOS 26.2 could check this issue regards ### 1/5 — Useless *2025-09-13, version 2.6.0* Terrible app pretty much useless you cannot renew the CDs or manage them why do i need to go to the bank to do a simple task ### 1/5 — Some problems *2025-09-02, version 2.6.0* When I want to access to credit card statement application crash. Dont work with a vpn. Is it business of application if I use vpn or not ? ### 1/5 — Lot of Lagging *2025-08-12, version 2.5.9* The system is full of lags ### 1/5 — Worst app ever *2025-01-22, version 2.5.4* Worst app ever ### 1/5 — Update on March 10 *2024-03-11, version 2.4.9* After downloading the update, the app doesn’t open anymore. Tried deleting and re-installing. Don’t update the app until they release a fix. ### 1/5 — Update dated March 10 2024 crash on start *2024-03-11, version 2.4.9* Please fix this serious issue iPhone 15 pro max running iOS 17.4 the app crash on start. Previous version was running fine in this phone setup till I update today to the new version Thanks ### 1/5 — Mr *2023-07-18* My remarks: -your app is not user friendly - too many data to reach are hiden not clear in front of you -you don’t have face recognition and one should write the ID and password everytime -I try to covert currency dollars to EGP in the middle of the week it refuses and state during weekend and holiday no such transactions!!! -I could not find my debit card’s statement easy Conclusion: comparing to almost major banks yours is difficult ## Most praised reviews (10 highest-rated) ### 5/5 — Great service Ms Farida *2026-07-26, version 2.6.4* Ms Farida and Mr Mahmoud Basiouni provided me great service ### 5/5 — Great App *2026-05-18, version 2.6.4* Very convenient to use ### 5/5 — Easy to use *2025-09-02, version 2.6.0* Have a nice day ### 5/5 — Good job *2024-11-27* Have a nice day ### 5/5 — Perfect *2024-08-07, version 2.5.0* Totally good ### 5/5 — اجمد *2024-06-29, version 2.5.0* اجمد ابلاكشن شوفته فحياتي ### 5/5 — App not working *2024-03-12, version 2.4.9* Application is not working for me, currently I am outside of Egypt, tried many uninstalling and reinstalling but nothing works Everything is updated Application is wrecked ### 5/5 — Very good application easy to use thank *2023-09-22* Ok ### 5/5 — بنك الامارات اكثر من رائع 👍🏼👍🏼👍🏼 *2023-03-22, version 2.4.5* التطبيق اكثر من رائع انصح بالبنك مع حيث الخدمات المتوفرة علي التطبيق ### 5/5 — Active Face ID *2023-01-17, version 2.4.4* Please add login by Face ID --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*