# Emirates NBD > Mobile banking app for managing accounts, loans, credit cards, and payments. (iPhone/iPad app by EMIRATES NBD Bank (P.J.S.C).) - Source: https://appshunter.io/ios/app/emirates-nbd/id505092748 (this page in markdown: same URL + `.md`) - Developer: [EMIRATES NBD Bank (P.J.S.C)](https://appshunter.io/developer/498214446) - Category: Finance - Price: Free - Rating: 4.54/5 from 10,140 App Store ratings · 51 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 380 MB - Languages: Arabic, English - Released: 2012-02-29 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/emirates-nbd/id505092748/reviews.md ## What is Emirates NBD? Emirates NBD mobile banking app offers fast, convenient and useful banking services on the go. Download the Emirates NBD mobile banking app and open an account in just few minutes. Apply for a new credit card or loan, and use your mobile with Apple Pay, Samsung Pay and Google Pay. Enjoy features such as cardless cash withdrawal, money transfer to any UAE mobile number and direct remit to selected countries within 60 seconds completely free. Easily activate, block and un-block cards straight from the mobile app dashboard. Bank securely with smart pass based authentication for safer digital transactions Other features of Emirates NBD mobile app: · View your current accounts, savings and deposit details and check your transactions . Request cheque books and authenticated statements · Check your credit card spending and convert your purchases to easy installments · View your loan details, outstanding amount and next installment date · Transfer money in the UAE and around the world, and pay your bills or top-up a mobile phone. Terms and conditions apply. Minimum System Requirements: 10.3 and higher versions are supported. Emirates NBD Bank PJSC. All rights reserved. ## Key features - Open accounts quickly - Apply for credit cards and loans - Cardless cash withdrawal - Money transfer and bill payments - Activate/block cards - Secure authentication ## What do users think of Emirates NBD? Overall sentiment: negative **Pros** - 🚀 User-friendly - 🔒 Secure banking - 💡 Great app features **Cons** - 🐛 Crashes and bugs - ⚠️ Complicated security features - 🕰️ Slow performance - 🤖 Poor customer service **Commonly reported bugs** - App crashes during SmartPass activation - Issues with international transfers - Problems updating Emirates ID - Frequent app updates required **Most requested features** - Ability to view credit card balance - Categorize transactions - Easier password/account management - Improved app stability ## Recent user reviews (10 of 51) All indexed reviews: https://appshunter.io/ios/app/emirates-nbd/id505092748/reviews.md ### 2/5 — App is nice but security is to complicated *2023-04-23* I like the design and convenience. But one you need something more that check you balance… you have to remember many many passwords, smart pins, secret questions… it’s way to complicated. And if you got a mistake… they lock all this special features for 15 days🤦‍♂️ the app is good until that particular moment when you need something more than just checking a balance **Developer response:** Hi John, thank you for sharing your feedback. We would like to know more about your experience. Please send us your details with relevant screenshots to mobilebankingdev@emiratesnbd.com from your Email ID registered with the bank so we can address it right away. ### 2/5 — Very basic app *2022-12-09, version 4.7.8* If you are using this app for basic banking like check balance, transfer and paying bills, it would be a very good app. I tried many other services but they did not work or even no one even contacted me. Emirates NBD is way behind digital services. Example: apply for supplementry card, once you subit, nothing happens and there is no way to know what should happen next. **Developer response:** Thank you for your feedback and taking time to write to us with regards to your concern. To assist you further regarding Mobile / Online banking, kindly send in your details to mobilebankingdev@emiratesnbd.com from your registered email id with us. We assure you a response within 2 working days. ### 3/5 — Transfers bug *2022-07-21, version 4.7.6* App always asks for ‘city’ in the destination bank screen for international transfer. Even if you select from a previous transfer. The search never finds my bank. This only started occurring some months ago and can only use a laptop for transfers, for some reason this bug is only on mobile devices. Please either fix the bank search engine or recognize previous information entered. Thanks. **Developer response:** Hi , thank you for reaching out to us. Kindly try to enter the country, bank name and city only and click search or you can use online banking in the meantime. For further concerns, please send your details at mobilebankingdev@emiratesnbd.com from your registered Email ID so we can support you right away. ### 5/5 — Best experience *2021-12-07, version 4.7* One of the most user friendly banking app, enjoying the experience ### 1/5 — New Emirates I’d cannot upload *2021-11-12, version 4.6.8* You need to update the application because the new emirates id is different like photo and other detail is printed in different place so when we try to upload emirates I’d it’s rejected because new id id different then older so you need to update app as per new emirates id print. ### 1/5 — Very slow!! *2021-05-21, version 4.6.4* I have been using this app for 2 years now and over the past couple of months it became very slow. Especially when doing transfers / checking balance / credit card statements etc. My phone is IPhone 11 so it’s definitely the app and not my hardware. Pls fix. ### 2/5 — App crashing after update *2021-05-16, version 4.6.2* The app crashes every time I try to make a transaction right after the summary confirmation page. This started after the last update. Please fix the issue ### 2/5 — Crashes and limitations *2021-05-04, version 4.5.13* During the registration process the app 1. Crashes when you paste the password from the clipboard, a major issue for people who are using password managers 2. Limits the password to 14 characters only. I want to set a longer password , what is wrong with that? 3. Limits the address field to 25 characters which is barely enough to write UAE’s addresses. 4. Had to reinstall several times since after remembering my email it refused to log me in giving a network error. Worked after reinstalling. Edit: lowering the rating for unnecessary action that was requested from me in developer reply to this review. You have all the necessary details in this review, nothing additional should be required, pass it to your dev team, they know what to do. **Developer response:** Thank you for your feedback and taking time to write to us with regards to your concern. To assist you further on this, kindly send in your details to mobilebankingdev@emiratesnbd.com from your registered email id with us. We assure you a response within 1 working day. ### 5/5 — The updated version takes really long time to transfer money between my own accounts *2021-03-27, version 4.5.13* The updated version takes really long time to process the transfer between my own accounts **Developer response:** Thank you for your feedback and taking time to write to us with regards to your concern. To assist you further on this, kindly send in your details to mobilebankingdev@emiratesnbd.com from your registered email id with us. We assure you a response within 1 working day. ### 1/5 — Example of a bank that doesn’t care about customers *2021-03-04, version 4.5.12* I have been a customer of enbd for more than 8 years , however in the only time i raised a complaint, i was treated in the worst way possible . - Customer service use the technique of telling you that they will put you on hold and they hung up in your face , this “accident “ happened during the past 3 calls consecutively - i tried talking to a supervisor 2 weeks ago and the same thing happened with a twist, “ we will call you back “ was the second disaster . Not only no one called in 2 weeks , but also I reached out twice and they offered me a call back with the supervisor in charge of my case. - until now the complaint is open since 2020 and it became clear after multiple calls that mo one in customer service cares about customer -Just a note that the complaint is about a miscommunication coming from their side about a charge coming on my account monthly and I didn’t ask a waiver of the fee. ## Frequently asked questions about Emirates NBD ### What can I do with the Emirates NBD mobile banking app? The app allows you to open accounts, apply for new credit cards or loans, and manage your existing accounts. You can also perform transactions like money transfers, bill payments, and cardless cash withdrawals. ### Is the Emirates NBD mobile banking app free to use? Yes, the app itself is free to download and use. Some specific transactions like direct remittances to selected countries may be free of charge, as mentioned in the description. ### What are the system requirements for the Emirates NBD app? The app supports version 10.3 and higher. Ensure your device meets these minimum system requirements to download and use the application effectively. ### How secure is the Emirates NBD mobile banking app? The app offers secure banking with smart pass-based authentication for safer digital transactions. You can also easily activate, block, and unblock your cards directly from the app's dashboard. ### Can I manage my credit cards and loans through the app? Yes, you can view your credit card spending, convert purchases to easy installments, and check your loan details including the outstanding amount and next installment date. ## Version history (last 5 releases) ### 4.8.4 — 2023-11-30 We are constantly working on improving our app based on your valuable feedback. This version contains minor bug fixes to enhance your experience. ### 4.8.3 — 2023-07-17 We are constantly working on improving our app based on your valuable feedback. This version contains minor bug fixes to enhance your experience. ### 4.8.2 — 2023-06-19 We are constantly working on improving our app based on your valuable feedback. This version contains minor bug fixes to enhance your experience. ### 4.8.1 — 2023-01-26 We are constantly working on improving our app based on your valuable feedback. This version contains minor bug fixes to enhance your experience. ### 4.7.9 — 2022-12-15 We are constantly working on improving our app based on your valuable feedback. This version contains minor bug fixes to enhance your experience. ## Apps similar to Emirates NBD | App | Rating | Price | Category | | --- | --- | --- | --- | | [DIB alt mobile banking app](https://appshunter.io/ios/app/dib-alt-mobile-banking-app/id739758144) | 4.3 (773) | Free | Finance | | [Al Ansari Exchange Send Money](https://appshunter.io/ios/app/al-ansari-exchange-send-money/id957122272) | 4.8 (5,429) | Free | Finance | | [CBD - Instant digital banking](https://appshunter.io/ios/app/cbd-instant-digital-banking/id524929197) | 4.8 (1,808) | Free | Finance | | [EI Bank](https://appshunter.io/ios/app/ei-bank/id516976912) | 4.4 (4,150) | Free | Finance | | [HSBC UAE](https://appshunter.io/ios/app/hsbc-uae/id1459836567) | 4.7 (3,084) | Free | Finance | | [Al Hilal Bank](https://appshunter.io/ios/app/al-hilal-bank/id1575135643) | 4.5 (776) | Free | Finance | ## More apps by EMIRATES NBD Bank (P.J.S.C) - [eBroker Mobile](https://appshunter.io/ios/app/ebroker-mobile/id541436423) - [Emirates NBD - smartBUSINESS](https://appshunter.io/ios/app/emirates-nbd-smartbusiness/id699419559) - [Emirates NBD KSA](https://appshunter.io/ios/app/emirates-nbd-ksa/id868811134) - [Emirates NBD Egypt](https://appshunter.io/ios/app/emirates-nbd-egypt/id1040507987) - [ENBD Egypt Tokens](https://appshunter.io/ios/app/enbd-egypt-tokens/id1081433585) All apps by EMIRATES NBD Bank (P.J.S.C): https://appshunter.io/developer/498214446 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*