# Emirates — Fly Better

> Book, manage, and track flights with real-time updates and loyalty program integration. (iPhone/iPad app by Emirates.)

- Source: https://appshunter.io/ios/app/emirates/id935307149 (this page in markdown: same URL + `.md`)
- Developer: [Emirates](https://appshunter.io/developer/331907534)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.50/5 from 9,782 App Store ratings · 1,503 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 294 MB
- Languages: Russian, American English, Arabic, Greek, European Spanish, Italian, Korean, German (Germany), Polish, European Portuguese and 7 more
- Released: 2015-11-22
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/emirates/id935307149/reviews.md

## What is Emirates?

Explore the world your way with the personalised Emirates App for iPhone and Apple Watch. 

1. SEARCH AND BOOK YOUR NEXT GETAWAY
Search for flights to over 150 destinations around the world, and complete your entire booking through the app.

2. MANAGE YOUR TRIP ON THE GO
Choose your meal and seat preference, and add services such as Chauffeur-drive. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline.

3. DOWNLOAD YOUR BOARDING PASS
Check in online and download your boarding pass. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass.
On The Emirates App for iPhone and iPad you can download your boarding pass directly to Wallet.

4. GET REAL-TIME FLIGHT UPDATES
We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Tailor the app to your needs by choosing which notifications you want to receive.

5. GET THE MOST OUT OF EMIRATES SKYWARDS
Explore ways to earn and spend your Skywards Miles directly within the app. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are.

6. THE EMIRATES APP FOR APPLE WATCH 
Get live travel updates at a glance. The app reminds you when it’s time to board, lets you know if there’s a change to your flight and tells you where to pick up your bags when you land – all without you reaching for your phone.

## Key features

- Search and book flights
- Manage trip details (meals, seats)
- Online check-in and digital boarding pass
- Real-time flight updates
- Loyalty program management (Skywards Miles)
- Apple Watch integration for travel alerts

## Chart rankings

- #177 in Top Free · Travel (US App Store)

## What do users think of Emirates?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Convenient features
- 🚀 Smooth check-in process
- 🚀 Informative and intuitive
- 👍 Excellent app for frequent flyers
- 🚀 Functional and convenient

**Cons**

- 🐛 Crashes and technical issues
- 🐛 Bugs and glitches
- 🐛 Unreliable app performance
- 🐛 Slow and unresponsive at times
- 🐛 Session timeouts and login problems
- 🐛 Inconsistent user experience

**Commonly reported bugs**

- Inability to complete check-in through the app
- Passport and personal details not saving properly
- Seat selection and upgrade functionality not working
- Skywards miles not displaying correctly
- Boarding pass not showing all necessary information

**Most requested features**

- Ability to manage family/group bookings with shared miles
- Improved seat selection and upgrade options
- Better integration with loyalty program and account management
- More language support, especially for Arabic
- Streamlined check-in and boarding pass handling

## Recent user reviews (10 of 1,503)

All indexed reviews: https://appshunter.io/ios/app/emirates/id935307149/reviews.md

### 5/5 — Je demande une invitation

*2026-08-14*

J’adore dubai

### 2/5 — Unable to Join Emirates Skywards

*2026-08-12, version 16.8.0*

Trying to join the program and I am stumped. App does not enable the “Join now” option even after I have all mandatory fields populated. Not sure what the error is as it doesn’t show anything that indicates I have incorrect info in there? App just keeps me there and does not provide my next actions!! Tried to close the app and redid it like thrice or more. With travel plans coming I was hoping to use the app for convenience, but I guess not!!

### 1/5 — Worst airlines

*2026-08-03, version 16.8.0*

Staff is pretty arrogant food is very limited and overall it’s a petty bad experience

### 5/5 — Emirates

*2026-08-02, version 16.2.3*

Love the app

### 1/5 — Damaged luggage

*2026-07-13, version 16.8.0*

Extremely disappointed with my recent Emirates experience. My checked luggage arrived with the zipper and lock broken, and it was obvious that my belongings had been searched and left in a complete mess. There was no security inspection notice or any explanation for what had happened. I trusted Emirates to handle my baggage with care, but instead it was returned to me damaged and mishandled. This level of service is unacceptable for an airline that promotes itself as a premium carrier. I expect Emirates to take responsibility and resolve this matter fairly.

### 1/5 — А это точно Эмирэйтс?

*2026-06-29*

Всё время виснет, не сделать ничего в приложении! Кошмар. Расстроили(((((

### 1/5 — Worst of all the airline apps

*2026-06-18, version 16.7.3*

Absolutely nothing works, in their app or on their site. Not setting a new password, loading seat selection, nothing. How can an airline offer such a good in-flight experience and such a poor online experience.

### 1/5 — Unusable for holidays booking via Emirates

*2026-06-18, version 16.7.3*

Doesn’t accept holiday booking reference, not the flight booking number. Have deleted the app now.

### 1/5 — Terrible

*2026-06-17, version 16.7.3*

The slowest app

### 1/5 — Racist customer service

*2026-06-16, version 16.7.3*

Racist customer service

## Frequently asked questions about Emirates

### What can I do with the Emirates app?

The app allows you to search for and book flights to over 150 destinations worldwide. You can also manage your trip by selecting meals and seats, adding services like Chauffeur-drive, and viewing your itinerary. Additionally, you can check in online, download your boarding pass, and receive real-time flight updates.

### How does the app help with managing my trip?

You can easily update your personal details, choose your preferred meal and seat, and add services such as Chauffeur-drive. The app provides a full itinerary view that is accessible even offline, ensuring you have all your travel information readily available.

### Can I use a digital boarding pass with this app?

Yes, you can check in online and download your boarding pass directly to your phone via SMS or email. For iPhone and iPad users, the boarding pass can be downloaded directly to the Wallet app for easy access.

### What kind of flight updates will I receive?

The app provides real-time information about your check-in status, departure gate, boarding time, and baggage belt. You can customize which notifications you want to receive to stay informed about your flight's progress.

### Is there any cost to use the Emirates app?

The app itself is free to download and use. While the app facilitates booking flights and managing your travel, the cost of flights and any additional services purchased through the app will apply.

## Version history (last 5 releases)

### 17.0.0 — 2026-08-20

We’ve made general updates and bug fixes to make using the app even easier.  
 
Help us improve The Emirates App by telling us what you think. Open the app and go to More to fill out the feedback form, or email us at theemiratesapp@emirates.com.

### 16.8.0 — 2026-06-27

We’ve made general updates and bug fixes to make using the app even easier.  
 
Help us improve The Emirates App by telling us what you think. Open the app and go to More to fill out the feedback form, or email us at theemiratesapp@emirates.com.

### 16.7.3 — 2026-05-14

We’ve made general updates and bug fixes to make using the app even easier.  
 
Help us improve The Emirates App by telling us what you think. Open the app and go to More to fill out the feedback form, or email us at theemiratesapp@emirates.com.

### 16.7.2 — 2026-05-06

We’ve made general updates and bug fixes to make using the app even easier.  
 
Help us improve The Emirates App by telling us what you think. Open the app and go to More to fill out the feedback form, or email us at theemiratesapp@emirates.com.

### 16.7.0 — 2026-04-09

We’ve made general updates and bug fixes to make using the app even easier.  
 
Help us improve The Emirates App by telling us what you think. Open the app and go to More to fill out the feedback form, or email us at theemiratesapp@emirates.com.

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## More apps by Emirates

- [EK Platinum](https://appshunter.io/ios/app/ek-platinum/id1146335535)
- [Skywards Everyday](https://appshunter.io/ios/app/skywards-everyday/id1487950213)

All apps by Emirates: https://appshunter.io/developer/331907534

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*