# eMitra — user reviews

> 20 indexed App Store user reviews of eMitra by RajCOMP Info Services Ltd., rated 3.09/5 from 81 ratings.

- Source: https://appshunter.io/ios/app/emitra/id1057168050/reviews
- App overview in markdown: https://appshunter.io/ios/app/emitra/id1057168050.md

## Newest reviews (2 of 20)

### 3/5 — Not able to open app in iPhone 12

*2023-01-11*

Not able to login even now I am not able to open the app as well in my iPhone 12 having updated latest version of iOS and app…

**Developer response:** Hi sir. We are sorry to hear that. Request you to share the screenshot and detail of the error on given email id  -helpdesk.emitra@rajasthan.gov.in

### 3/5 — Login problem

*2022-11-12*

Not able to login my id… it says service will available soon

**Developer response:** New iOS has this issue resolved. Please download our latest version and try with your login credentials

## Most critical reviews (10 lowest-rated)

### 1/5 — unable to login

*2024-04-22*

i’m unable to login emitra applications. because app developers are not working properly. if you are making applications for government kindly focus on your work and ready to user friendly application if you are not able to make applications you can contact us

### 1/5 — Not functional app

*2022-11-16*

90% services are coming soon in the app..
Even Login is not implemented.. 
I think developers are in hurry to release the app.. 

My suggestion to the developers and government too,, don’t think to release the application in the half or incomplete state can solve the problem. It will create a problem and it’s very irritating also.

Now a days users are not fool..

**Developer response:** New iOS app we released has many features, like certificates, kiosk login with wallet recharge, mobile recharge, RICO, and municipal water bills. Remaining services will be implemented shortly

Stay tune for upcoming release

### 1/5 — Worst App

*2022-02-16*

The App is useless. No transaction history is shoe. No billing history is shown. No provision to download/ see the bill. Seems the owners also not interested to improve upon, otherwise they would have seen the rating and reviews. There should be option of zero/ negative star for such useless app.

### 1/5 — Where is the utility option?

*2020-04-28*

I downloaded this app after promoted by Government of Rajasthan. It logged in okay and shows some options but where are the “Utility” and “Application” options. Is this only to pay bills? Can’t use this app for other options? I would say it won’t work on iPhone.

### 1/5 — Issue in phed department in water bill

*2018-05-06*

When i was  fill my details then no response 
Please fix this

### 1/5 — Waste of time

*2018-02-21*

This app is not compatible with I phone and after downloading this doesn’t open , Developer can look in to this and solve the problems

### 2/5 — Doesn’t fetch current location

*2025-08-25*

App doesn’t fetch current location while location on of my device for this app and also while re logging app force me to update app but no update available on app store.

**Developer response:** Thank you for your feedback.
We sincerely apologize for the inconvenience.
Kindly update your app to the latest version and let us know if the issue persists.

### 2/5 — Unfriendly App

*2017-11-30*

Does not maintain logged in state. If you swipe to close app while logged in you are unable to access the app the next time you open it. The only way is to log out before swiping close. Most inconvenient. Developers can easily fix this if they want to.

### 3/5 — Updated

*2025-10-08*

App asking for update but no update available please provide new update so we can use app properly thanks

**Developer response:** Thank you for your feedback.
We sincerely apologize for the inconvenience.
Kindly update your app to the latest version and let us know if the issue persists.

### 3/5 — Bug!

*2025-10-04*

I lost my transaction history after updating app, please keep transaction history feature.

**Developer response:** Thank you for your feedback.
We sincerely apologize for the inconvenience.
Kindly update your app to the latest version and let us know if the issue persists.

## Most praised reviews (8 highest-rated)

### 5/5 — Location issue is resolved now

*2026-02-20*

Previously facing location issue on iOS devices now app is working perfectly fine. Thanks team for your response.

**Developer response:** Thank you for your feedback.
We sincerely apologize for the inconvenience.
Kindly update your app to the latest version and let us know if the issue persists.

### 5/5 — Getting improved regularly

*2023-02-24*

After regular updates, app is becoming more stable and user friendly.

### 5/5 — Good app with many feature

*2023-02-24*

Nice app

### 5/5 — Great experience and easy to use.

*2023-02-24*

Finally an easy to use , all in one product is developed for the average person. Good job.

### 5/5 — Great app

*2023-02-24*

A Mobile app with lot of features. Quite useful app

### 5/5 — Good app with many user friendly feature

*2023-02-23*

Good app with many user friendly feature

### 5/5 — Good App

*2022-11-01*

The latest version of this app is good and very user friendly now it needs to upgrade with login also.

**Developer response:** So glad to hear this. We will be integrating more services soon. Login was already implemented in last release. Please use the latest version for login functionality with wallet recharge feature

### 5/5 — Best app

*2021-10-20*

Till now this is the best application for authenticated payments to government departments.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
