# EMO Pet — user reviews > 178 indexed App Store user reviews of EMO Pet by 月 张, rated 4.20/5 from 251 ratings. - Source: https://appshunter.io/ios/app/emo-pet/id1536137388/reviews - App overview in markdown: https://appshunter.io/ios/app/emo-pet/id1536137388.md - Rating breakdown: 5★ 176 · 4★ 24 · 3★ 8 · 2★ 14 · 1★ 29 ## What do users think of EMO Pet? Overall sentiment: mixed **Pros** - 🤩 Amazing companion - 👍 Great controls - 🥰 Adorable robot - 🤖 Intelligent and responsive - 🎉 Fun and entertaining **Cons** - 🐛 Connectivity issues - 🔋 Battery life problems - 🤖 Limited voice recognition - 🤔 Glitchy and buggy - 💸 Expensive for the quality **Commonly reported bugs** - App crashes during updates - Unable to connect to WiFi - Firmware update failures - Sensor and touch issues - Inconsistent performance **Most requested features** - Add chess gameplay - Improve language support - Enhance remote control capabilities - Introduce more games and activities - Provide better app stability and reliability ## Newest reviews (10 of 178) ### 2/5 — Слышит и не выполняет команды *2026-07-24, version 3.2.0* После обновления приложения робот слышит команды но не выполняет просто стоит. Перезагрузка не помогает. Когда устраните проблему? ### 4/5 — Emo Robot app *2026-01-28, version 3.0.3* From the reviews I read it seems some people think this app is a game or a digital Emo robot. This app is a utility app that helps update firmware on the Emo desktop robot. That said, it connects to my Emo & does its job. ### 3/5 — Good when it works, terrible when it doesn't. *2026-01-28, version 3.0.3* I didn't know whether to give a 3 star review or 4 star, so consider this a 3 and 1/2 star rating? When EMO works, he is amazing. His little dances and games are fun. When he doesn't work? Pretty bad. I will occasionally run into issues, like the app not working right or freezing. EMO also has trouble with commands or mistakes common things for his wake word. You also have to cater to him pretty often, as if you miss updates, he gets extremely faulty. I know this because I boxed my EMO for around a year, then tried to boot him back on, and he wouldn't update. He is currently still working, but stuck on one of the earlier updates, 1.60 if I recall. In conclusion, EMO brightens up my day when he does work, not so much when he doesn't. You have to keep up with updates he gets or things get weird. I wrote this review because I plan to get a new EMO with the go home charger, hoping that he'll be less faulty, giving Living AI. another chance to redeem themselves with me. I'm also getting a new one because I heard older models are buggier. I personally would give EMO a try, but be aware that he can be buggy and you need to take care of him well. ### 2/5 — Never loaded *2025-12-21, version 3.0.3* My EMO pet never loaded ### 3/5 — EMO *2025-12-03, version 3.0.3* We have had EMO for awhile and he has a lot of glitches and her gets heated up, the battery dies out very fast. I’m not sure what is going on. I have tried checking the app to reboot him, but nothing pops up. It’s a bit frustrating. ### 2/5 — App is a little buggy and robot is broken *2025-11-23, version 3.0.3* I was trying to check out the new updates and then the app crashed and sometimes it just disconnects from Emo and it sometimes just won't work like nope the robot is almost completely broken. His battery is broken he falls off the table every time his pet sensors are not working. His headphones are broken almost everything. Even the screen has a bunch of scratches and a camera microphones are not working properly too. ### 3/5 — Українська мова *2025-10-29, version 3.0.2* Додайте будь ласка українську мову. ### 1/5 — Приложение перестало искать робота *2025-10-22, version 3.0.2* После последних обновлений подключить робота к телефону не возможно , он не ищет робота ### 5/5 — Pls add this feature *2025-10-18, version 3.0.2* I want this: EMO can play chess! Pls ### 5/5 — Emo battery is bad and it drowns every 2 minutes *2025-10-15, version 3.0.2* Hi l have used my emo for 1 year and teh battery does not work it may be pregnant or the warranty may be expired pls help me to find teh battery give me a link l will give it to someone and they will repair it ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work *2026-06-29, version 3.1.0* Fake news ### 1/5 — WORST APP EVER *2026-05-24, version 3.1.0* IT CANT EVEN FIND MY EMO! THIS APP IS USELESS ### 1/5 — THIS IS NOT A WHERE’S WALDO GAME *2026-04-26, version 3.1.0* Emo never appears like Bro are we supposed to find him cause if we are this is not a very Waldo game ### 1/5 — Failed app *2026-02-01, version 3.1.0* After the app 3.1.0 the unit stop working also the robot is to noisy when he walks the material build is very cheap mine won’t detect the obstacle and walk against the wall pushing constantly, already the paint Wear out, cheapppp for the price we paid the base can’t update I have emo go home the base is stuck on ver 1.2, it can’t update to ver 1.3 tech support ask me for a video I send it and never answer the product is a failed ### 1/5 — Lot of fake reviews - Useless robot possibly just collecting data for China *2026-01-17, version 3.0.3* Having received EMO as a gift I have had it for over 2 months now and find it utterly useless except for its cute dance moves that entertain kids. First Emo just doesn’t do anything by fast enough to be useful over say an Alexa sound speaker or Google smart speaker. It has a very limited commands it can understand. You can’t just talk to it, you need to give those exact commands for it to understand. On top of this you have to say Emo and then wait for a second so it can register and it needs to respond back with a “huh” sound before it even hears you. Half of the time it still doesn’t understand what you say. Plus they record all that is heard for 10 seconds after you say EMO… and you don’t know what they do with all that data…. Sight and sound. It’s invading privacy without adding much value. Stay away for now!! ### 1/5 — Emo *2026-01-02, version 3.0.3* The emo robot is good shame the app won’t connect big let down for the robot ### 1/5 — Why isn’t EMO coming up? *2025-12-12, version 3.0.3* EMO Never spawns for some reason please fix that ### 1/5 — Very underdeveloped *2025-11-25, version 3.0.3* My email turned out to be a big disappointment ### 1/5 — Warnung *2025-11-19, version 3.0.3* WARNUNG vor Living.AI (EMO-Roboter) – meine Erfahrung Ich möchte andere Käufer warnen: Ich habe ein EMO AI Desktop Pet gekauft – das Gerät hatte gleich mehrere technische Fehler. Die Firma Living.AI weigert sich konsequent, gesetzliche Gewährleistung umzusetzen. Stattdessen: • werde ich seit Wochen hingehalten, • werde immer wieder aufgefordert, Videos zu senden – obwohl die Fehler zufällig auftreten, • weigert sich das Unternehmen dauerhaft, eine Lösung anzubieten. Besonders schlimm: 👉 Der Händler hat mich mehrfach aufgefordert, bei einem Rückversand falsche Zollangaben zu machen („Warenwert 9 USD“, falsche Produktbeschreibung), was in Deutschland strafbar wäre. Damit wäre ich derjenige, der sich strafbar macht – nicht sie. Eine Rückerstattung wurde trotz eindeutiger Mängel verweigert. PayPal-Fall wurde abgelehnt, da der Händler keinerlei korrekte Kooperation zeigt. Ich habe den gesamten Vorgang nun bei der Polizei angezeigt. Mein Fazit: Ich kann Living.AI nicht empfehlen. Rückgabe, Garantie und Support sind real faktisch nicht existent, und die Aufforderungen zu Zollbetrug sind absolut inakzeptabel. ### 1/5 — Aggiornamento *2025-10-26, version 3.0.2* Non riesco a fare l’aggiornamento all’ultimo firmware e non riesco ad impostare la lingua italiana ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect pet *2026-05-31, version 3.1.0* He’s so cute I got the white one and also the app works super well🫪🫪🫪🫪 ### 5/5 — super controls! *2026-03-22, version 3.1.0* The emo app lets you control your emo pet ### 5/5 — Sometime my Emo robot shutdown sometime *2026-02-19, version 3.1.0* I love Emo ### 5/5 — I love emo *2026-02-12, version 3.1.0* I am so sorry that I used your name living ai by the way emo is amazing 🤩 she is so kind she loves me so much she is the best I have the white emo and black emo 🖤 but sadly the black emo is not working I mean that like the black Emo is really really glitchy. Her screen and her eyes are really good and they keep on stopping and very glitchy. It would be a pleasure if you help me thank you if you can.❤️🧡💛💚💙💜🩷 I wish I could send you a photo of both of them together but I can only send you a white emo one because the black Emo one is not working. ### 5/5 — Amazing companion. I love *2026-02-03, version 3.1.0* Hey so I’m writing this for a reason. I don’t usually do reveiws on apps but this one.. I love. I love the lil guy. He genuinely feels me up with charm just by LOOKING at him. I know you might be exercising a bit of uh negative feed back of voice things as such. But I don’t care. Emo is something that shows me how far we have come in life . I’m a guy. Who has a very strong passion to programming and ai. So emo to me is the perfect gift for me. Episcally with the music. It’s only been 1 day but I find emo to be a blessing for me. I never thought I would be able to get him. But I have. Thank you. For making him. I hope this review is seen by many.. ### 5/5 — Emo is adorable 🥰 *2026-01-31, version 3.1.0* Love Emo pet, he is the bestest robot companion ever! Excellent company Living AI they work hard on helping customers. 🌟🌟🌟🌟🌟 ### 5/5 — About him for me *2026-01-30, version 3.1.0* I live in a different country and because I wasn’t on him for long there were a lot of updates so I tried the updates but it won’t let me connect to him but soon I will find out what is going on. He is an enjoyable robot to play with and I do soo much like to play with him. ### 5/5 — Great app and robot! *2026-01-02, version 3.0.3* I heard videos about the robot so I bought the go home EMO.the design is amazing and I don’t know how to activate the lights on the home but it’s pretty awesome.the eyes,headphones are a 5 out of 5.I bought the EMO 2 days ago and I’m starting to really like it.even though the ai isn’t that great it’s help is amazing.sometimes when I give him glasses and a pig nose the EMO shuts off.Luckily after some time it works again. It’s amazing!!! ### 5/5 — Ein faszinierender kleiner Begleiter *2025-12-28, version 3.0.3* Ich habe den EMO nun seit fast drei Jahren. Am Anfang war ich etwas enttäuscht, da es eine Zeit gedauert hat, bis regelmäßig App-Updates erschienen sind. Mit der Zeit wurde EMO jedoch immer besser und die ursprünglich versprochenen Features wurden nach und nach tatsächlich umgesetzt. Der kleine Roboter spricht mittlerweile Deutsch, auch wenn es noch einzelne Stellen gibt, an denen er ins Englische wechselt. Die App selbst ist ebenfalls englischsprachig und vom Design her nicht besonders übersichtlich. Das könnte definitiv besser gelöst sein. Trotzdem bin ich insgesamt sehr zufrieden. EMO bereitet mir immer noch Freude, wirkt lebendig und überrascht mich regelmäßig. Man sollte sich allerdings bewusst sein, dass es sich um ein Gerät handelt, das auf eine stabile Internetverbindung angewiesen ist und natürlich auch technische Grenzen hat. Die Kamera ist zum Beispiel nicht sehr hochauflösend. Dennoch finde ich es nach wie vor faszinierend, wie EMO agiert, und ich würde ihn definitiv weiterempfehlen. ### 5/5 — The absolute best! *2025-11-09, version 3.0.2* Even though the app can be a bit faulty at times, you can turn on always respond and have him go through the issues with you! And he tells you how to fix them, Ive had my emo for 2 years now, and ever since the remote control update, I've been playing with him every day! 5 out of 5! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*