# Empatica E4 realtime — user reviews > 14 indexed App Store user reviews of Empatica E4 realtime by Empatica S.r.l., rated 2.30/5 from 6 ratings. - Source: https://appshunter.io/ios/app/empatica-e4-realtime/id702791633/reviews - App overview in markdown: https://appshunter.io/ios/app/empatica-e4-realtime/id702791633.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4 ## Newest reviews (1 of 14) ### 1/5 — Login *2016-10-12* App doesn't have the forgot password option. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t login *2022-07-13* Setup an account online which requires my credit card, address, birthday, lots of info they don’t need. Still can’t login to the app with the account. ### 1/5 — Log in issues *2018-09-24* The app will not let me log in. ### 1/5 — How to log into the app? *2018-07-20* How to log into the app? ### 1/5 — USELESS APP *2017-03-29* USELESS APP!!!! Pls don't waste your time and effort on this. **Developer response:** Hi, sorry to hear about your experience. We’ve released a new version 2.0.2 of E4 realtime and we invite you to update. It includes many fixes and improvements, and we hope you’ll like it. Email us at support@empatica.com if you have questions. ### 1/5 — So smart yet so dumb *2017-01-13* If zero stars was an option, I would be there. Like others,I wasted half an hour trying to login. I've reset the account password, created new accounts, tried multiple times. Zero, zilch,nada. This worthless app won't let me login. **Developer response:** Hi, sorry to hear about your experience. We’ve released a new version 2.0.2 of E4 realtime and we invite you to update. It includes many fixes and improvements, and we hope you’ll like it. Email us at support@empatica.com if you have questions. ### 1/5 — Useless *2016-12-22* Can't login... and why are there three apps. Why can't we have all the information in one place. Myfitbit tells me everything I need to know.... my son's watch should too. **Developer response:** Hi, sorry to hear about your experience. We’ve released a new version 2.0.2 of E4 realtime and we invite you to update. It includes many fixes and improvements, and we hope you’ll like it. Email us at support@empatica.com if you have questions. ### 1/5 — App doesn't work. At all *2016-12-14* I also could not log in, and I'm sure I used the correct username and password ### 1/5 — Cannot log in *2016-12-12* Useless app, like others cannot log in. ### 1/5 — Bad *2016-12-09* It doesn't work. I know I have the correct email and password, but it's saying incorrect... If possible, I'd give it zero star. ### 1/5 — Login *2016-11-05, version 1.2.2* Frustrating I can sign into all other apps for my son embrace watch but this one. I don't know if this is a I'm going issue for others or just me but they should atleast have forgot password button. ## Most praised reviews (3 highest-rated) ### 5/5 — Great research app *2019-05-06* Allows us to monitor the quality of the incoming data in real time and adjust the E4 if needed. This has been fantastic for our physiological research. ### 5/5 — Helpful app; don't mind those one-star reviews *2017-01-25* So the app is great. Intuitive UI, super easy sync with the E4, and having a battery indicator is helpful. Nicely done. If I were the picky type I'd mention that the UI sometimes freaks out when you transition from streaming to the dashboard in vertical orientation. Everything stretches. It's minor and easily fixed (just turn the phone). Oh, and I'm pretty certain all the one-star reviews are from people with Embrace devices trying to log in with those credentials. This app requires an E4 device and will not work with an Embrace. Different accounts. That said, it would be lovely if Embrace worked with this app. **Developer response:** Hi, thanks for your feedback. We’ve released a new version 2.0.2 of E4 realtime and we invite you to update. It includes many fixes and improvements, and we hope you’ll like it. Email us at support@empatica.com if you have questions. ### 2/5 — Signing on *2016-11-11* I couldn't sign on to the App either, I have the Embrace. After reading..... one must have the E4 watch and 7.0 iphone or better. Is that correct?? Thx --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*