# Empay UAE — Empay-Pay with Phone on the Go

> UAE digital payment and essential services app with international money transfers. (iPhone/iPad app by The Emirates Payment Services LLC.)

- Source: https://appshunter.io/ios/app/empay-uae/id1496098470 (this page in markdown: same URL + `.md`)
- Developer: [The Emirates Payment Services LLC](https://appshunter.io/developer/1493778698)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 3.30/5 from 11 App Store ratings · 55 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 82 MB
- Languages: American English
- Released: 2020-09-27
- Data updated: 2026-08-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/empay-uae/id1496098470/reviews.md

## What is Empay UAE?

Empay: One app for all your payment

Empay is your trusted digital companion for seamless payments and essential services across the UAE. Whether you are managing bills, transferring money internationally, or topping up your prepaid accounts, Empay brings it all together in one secure and easy-to-use app. It is designed to support how people in the UAE live, pay and manage their finances every day

Get Started in Minutes
Joining Empay is effortless. Use UAE PASS to sign up without entering any personal data. Your identity, mobile number, and email are verified instantly. No UAE PASS? No problem. You can start with just a UAE mobile number and email. Want to get a digital prepaid card? Simply verify your Emirates ID and your card will be ready to use in seconds.

Pay with Confidence
With PCI DSS Level 1 certification, Empay is built to meet the highest standards in payment security. Easily link your debit or credit cards and make payments within the app, knowing your transactions are fully protected.

Smarter International Money Transfers
Empay makes sending money abroad simple and reliable. With competitive exchange rates, transparent fees, and an interface designed for repeat use, you can send money to your loved ones in just a few taps. View live rates instantly, access frequently used recipients, and complete your transfer without needing to visit an exchange house.

All Your Essential Payments, One App
No more juggling different apps or visiting websites. Empay lets you manage a wide range of government and utility payments from your phone, anytime.
Current services include:
●  Telecom: Etisalat Postpaid, Etisalat Prepaid, Du Postpaid, Du Prepaid, Elife, Du Landline
●  Utilities: DEWA, Etihad Water & Electricity, TAQA Al Ain, TAQA Abu Dhabi, Ajman Sewerage, Lootah BC Gas, Sergas
●  Transportation: Nol, Salik, MAWAQIF PVT
●  Government Services: DET (Dubai Economy and Tourism)

New services are added regularly, so you’ll always find what you need in one place.

Personalized and Evolving Experience
Our redesigned home screen makes it easier than ever to reach your most-used services. Quick action cards, a cleaner layout, and smart suggestions based on your previous activities help you complete tasks faster. Whether it's repeating your monthly bill payment, sending another transfer, or topping up your mobile, Empay remembers what you need.
Your Digital Prepaid Card, Ready Instantly
Apply for your Empay digital prepaid card directly from the app and start using it for any in-app payment. Top it up using your bank account, debit or credit card, and make secure transactions across all supported services. Physical cards are coming soon.
Stay in Control
Track your past actions right from the main screen. Get clear summaries, see your latest transactions, and manage everything in one place.
Empay is more than just a payment app. It’s your personal tool to manage daily life in the UAE with clarity, speed, and security.
Download Empay now and experience the better way to pay.


Need help or want to know more?
Visit us at www.empay.ae
Facebook: facebook.com/Empay.UAE
Instagram: instagram.com/Empay.UAE
Twitter: twitter.com/Empay_UAE
Privacy Policy: empay.ae/privacy.html
Support: support@empay.ae

## Key features

- Seamless payments and essential services
- International money transfers
- Bill and utility payments
- Prepaid account top-ups
- Digital prepaid card
- UAE PASS integration for easy signup

## Recent user reviews (10 of 55)

All indexed reviews: https://appshunter.io/ios/app/empay-uae/id1496098470/reviews.md

### 1/5 — Credit card are not accepting

*2024-06-14, version 4.3.1*

I dont know whats the issue with this app
I am trying to pay my kids school fees for the past few days.
I am trying do with my cards 
Its not accepting
I tried with two cards that is also not accepting
Now i have to go to the school and pay the fees
Dont know whats the issue

### 1/5 — Worst app ever seen

*2024-05-31, version 4.3.1*

Useless app. Not even working at the sign up stage as it gives ‘request timed out’ error message all the time. I tried reinstalling about 10 times but still gives the same error. 

I experienced that this app drains the phone battery a lot while it opened. in 3 minutes my battery got drained about 13 percent. 

I recommend not to use this app as it is not that comfortable as what is described about this app in website.

### 1/5 — Worst App

*2023-12-19, version 4.3.1*

App does not allow to login says accnt inactive and ask to contact customer care, customer care contact not easily accesible, if we contact customer care nobody turning up.

### 2/5 — Customer service not responding

*2023-12-05*

I’m trying to contact customer service team but no one answer my phone calls

### 1/5 — Low Top up limit

*2023-10-15, version 4.3.1*

Only AED 1000 top up through your debit/ credit card is allowed for a month and nobody on their help line knows when and how this limit can be increased!

### 1/5 — Login

*2023-01-02*

I cant even make an account because my number dont start with 5

### 5/5 — Amazing app for payments

*2022-08-29, version 3.0.5*

Very useful app with so many payment Options. The app has improved a lot from before!!!

### 5/5 — It’s secured

*2022-06-04, version 3.0.4*

It’s secured and I feel more more comfortable to use Empay instead my debit card directly. Food orders the service is good received a call from customer service emapy they were following up with me till the order delivered.

### 1/5 — Useless

*2022-02-26*

Apps keep freezing and takes very long to load.
At the time you need to use the app it doesnt work even i am using iPhone 13 Pro that has a high performance.

**Developer response:** We apologize for the inconvenience you've faced. This is not the experience we want you to have on Empay. We would like to get your contact details so we can assist you directly. Please reach us through our social media accounts @Empay.UAE so we can connect with you. Thanks, Team Empay 📲

### 1/5 — Unable to log in

*2022-02-18, version 3.0.2*

Unable to log in after changed the pin

## Frequently asked questions about Empay UAE

### What does Empay UAE do?

Empay UAE is a digital companion for managing payments and essential services across the UAE. It allows users to handle bills, transfer money internationally, top up prepaid accounts, and use a digital prepaid card, all within a single, secure app.

### What are the key features of Empay UAE?

Key features include seamless payments for telecom, utilities, transportation, and government services. It also offers international money transfers with competitive rates, a digital prepaid card, and easy signup using UAE PASS or a mobile number and email.

### Is Empay UAE free to use?

Based on the provided information, Empay UAE is a free application. There are no mentions of subscription fees, paid features, or in-app purchases for core functionalities.

### How secure is Empay UAE for transactions?

Empay UAE is built with high security standards, holding PCI DSS Level 1 certification. Users can confidently link their debit or credit cards, knowing that their transactions are fully protected within the app.

### Who is Empay UAE designed for?

This app is designed for individuals living in the UAE who need a convenient and secure way to manage their daily financial activities, including paying bills, sending money abroad, and topping up mobile phones.

## Version history (last 5 releases)

### 5.2.0 — 2026-08-03

- Improved Empay Card Top-up experience with a redesigned interface.
- Choose from predefined top-up amounts or enter your own amount.
- View your daily and monthly top-up limits, along with your remaining available limit, before making a payment.
- Enhanced payment processing for a faster and more reliable transaction experience.
- Performance improvements and bug fixes for a smoother app experience.

### 5.1.0 — 2026-06-09

We're excited to introduce Apple Pay support for Empay Card Top-Up, providing a faster, more convenient, and secure way to add funds to your card. 

This release includes performance improvements, enhanced reliability, and bug fixes to deliver a smoother user experience.

### 5.0.2 — 2026-04-29

Minor improvements

### 5.0.1 — 2026-03-23

New Features & Enhancements
- Transaction History Filters Added
- Users can now easily filter their transaction history using predefined options (Last 7 days, Last 30 days and Within 3 months)
- Updated Remittance Label
- Improved clarity in remittance services with updated messaging regarding beneficiary bank charges, helping users better understand possible deductions.
- Minor bug fixes and improvement in user experience

### 5.0.0 — 2026-02-04

What’s New in Empay

●  UAE PASS Integration
Sign up and log in instantly with UAE PASS—no PIN required! Enjoy seamless digital onboarding with auto-filled Name, mobile number, and email.
●  New Home Screen Experience
Revamped layout with smart service cards, recent transactions, and faster access to your most-used features.
●  Smart Suggestions
Get personalized reminders and shortcuts for bill payments, mobile top-ups, and international transfers—automatically tailored for you.
●  International Transfer Widget
Send money faster with live FX rates and nationality-based quick-send options—right from the home screen.
●  In-App Support Chat
Need help? Access AI-powered FAQs and submit support tickets directly from your profile.
●  Enhanced Emirates ID Scanning
Improved accuracy and speed with liveness detection for secure onboarding.
●  Major UI/UX Upgrades
Cleaner card management, simplified payment flows, and redesigned service screens for a smoother experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*