# Empire Express — user reviews

> 6 indexed App Store user reviews of Empire Express by Downtowner App Inc., rated 4.60/5 from 39 ratings.

- Source: https://appshunter.io/ios/app/empire-express/id1322527679/reviews
- App overview in markdown: https://appshunter.io/ios/app/empire-express/id1322527679.md
- Rating breakdown: 5★ 32 · 4★ 2 · 3★ 3 · 2★ 1 · 1★ 1

## Most critical reviews (6 lowest-rated)

### 1/5 — Fix please

*2025-03-14*

Latest update is awful.  Estimates aren’t accurate and suddenly you get “arrived”

### 2/5 — Waiting….

*2023-08-17*

The app keeps saying 3 minutes for the last 23 min… not very useful when waiting to go somewhere with kids

### 2/5 — Time estimates are flaky

*2020-02-04*

Only accurate when no other pickups are made on the way to your location

### 3/5 — Works great but a BIG battery hog

*2020-01-07*

I loved how easy it was to use but it was accounted for over 25% of my iPhones better usage.

### 5/5 — Awesome & Easy to Use

*2020-10-16*

App is so easy to use! I use it all the time.

### 5/5 — Really fantastic and amazing service

*2019-02-19*

Used every day over present's weekend and each pickup was on time and smooth. Door to door.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*