Love the magazine but member benefits needs more variety
The magazine is great and keeps folk like me in the film business up to date, but the benefits are not so good. Probably fine for anyone living in London but for those that live elsewhere we really have no way to fully use everything. Such a shame 🎬
Unusable
Got a subscription for empire a few months ago but the app doesn’t acknowledge it. I click restore purchase and it says “purchase restored successfully” and returns me to a page to subscribe.
can‘t reach App- developer
I am extremely dissatisfied with the service from Empire. I subscribed to a free one-month trial via my iPhone, which would then cost 4.99 euros per month. Unfortunately, I found out that I need to contact the app developer directly for any issues, rather than Apple.
When I tried to reach support, I was only directed to the Empire Facebook page. However, I was unable to send any message or inquiry there, making the support process extremely frustrating and unprofessional.
This experience was very disappointing, and I cannot recommend Empire’s service at all. I hope the company urgently improves its communication channels and customer support to prevent other users from having similar negative experiences.
When I tried to reach support, I was only directed to the Empire Facebook page. However, I was unable to send any message or inquiry there, making the support process extremely frustrating and unprofessional.
This experience was very disappointing, and I cannot recommend Empire’s service at all. I hope the company urgently improves its communication channels and customer support to prevent other users from having similar negative experiences.
Show more
Empire lover
Loved the mag since the very first issue!
Login doesn’t work
It’s a pretty basic thing to get wrong.
