# EmployeeXperience — user reviews > 59 indexed App Store user reviews of EmployeeXperience by Primepoint. LLC, rated 2.10/5 from 61 ratings. - Source: https://appshunter.io/ios/app/employeexperience/id441995323/reviews - App overview in markdown: https://appshunter.io/ios/app/employeexperience/id441995323.md - Rating breakdown: 5★ 13 · 4★ 3 · 3★ 3 · 2★ 1 · 1★ 41 ## Newest reviews (14 of 59) ### 1/5 — Nostalgic *2023-04-25* If you miss the early days of mobile websites, you’ll love this app. Only thing missing here is your 2003 blackberry. ### 1/5 — Horrible *2022-10-16, version 3.2.1* Horrible app. Not sure what they keep updating. Do they even read reviews? At what point will they actually create a good user experience? ### 1/5 — Not very mobile friendly *2022-05-10* This is supposed to be an app you can access on your phone and easily navigate through to view your paystub or whatever. They have failed to make it easy because every time I sign on I always have to type in my password and I can’t use a fingerprint or Face ID. While inside the app it is set up for a desktop not a mobile app with half of the screens disappearing on so many of the sections. This App needs a lot of work and a huge update ### 1/5 — Awful app, just use the awful website *2022-02-08* App barely works and makes you do a CAPCHA every time you open it. Most functions just send you to the website and can’t be done in the app. No point in the app if you have to use the website. Sometimes you have to sign into both the app and the website and do two CAPCHAs just to clock-in. ### 1/5 — Lot of improvement required *2020-11-13* App has some basic features, could improve a lot. I have used Adp app before, primepoint could learn a lot from it. Some basic features needed are 1- login based on faceid 2- ability to download paychecks as pdf files and share it. ### 1/5 — Terrible *2020-09-15* The new update is absolutely terrible. Before the update it was easy to use now it essentially makes no sense. ### 1/5 — Forced to use this app for work *2020-09-03* Do your self a favor don’t use this app ### 1/5 — Horrible mobile app *2019-05-22* Difficult to navigate. Not set up to use as a mobile app. It redirects to its website which is technically mobile friendly but it is set up like a desktop version. Buttons disappear like when making requests for time off and such, it decides when it wants to send email alerts for approvals. Employer forced this system on us. Would not recommend ### 3/5 — Update not impressive *2018-05-26* Easy to use. Wish a finger print could be used rather then entering a password every time you use the app. ### 1/5 — DOES NOT WORK *2017-10-18, version 2.0.3* After the new update, app does not work anymore. Crashes after opening. PLEASE UPDATE! ### 2/5 — update *2017-09-28, version 1.0.1* Is the developer ever going to update this app?! This is so annoying! ### 1/5 — Update *2017-09-23, version 1.0.1* Please update so it will work. Does not work with ios11 ### 1/5 — Login freeze *2017-08-07, version 1.0.1* Always freezes on login on iPhone.... when you log on nothing ever works! ### 1/5 — App keeps on locking up when running reports *2017-08-02, version 1.0.1* App keeps on locking up when running any reports. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not user friendly *2026-03-16* Awful user experience and you cant download your w2 ### 1/5 — Yikes *2025-12-31, version 3.6.7* This app was designed by someone who only understands Microsoft Excell. Unusable. ### 1/5 — No. *2025-11-24* This app would be great if it worked. It’s literally trash. Everyone I work with, hates it. The app acts like a browser when opened, and amongst other annoying things. You are much better off signing on with a desktop than a phone. ### 1/5 — Genuinely the most dysfunctional app I’ve ever used in my life *2025-05-29* No one I’ve talked to hasn’t had some sort of problem with this app. It is literally awful, from not being able to clock in, to not being able to verify my device, to not being able to update the app, to not being able to request subs, to not remember any of my information when I have to log into the app. It’s miraculous how this app can’t do a single thing that it’s supposed to do. Terrible. ### 1/5 — App failure *2025-04-04* Prime point App could not open on my iPad for no reason after using it for a long time. Doesn’t appear in apps section anymore and can’t be uninstalled because it is missing except as an App on the screen. ### 1/5 — App is broken *2025-03-05* The app is just a white screen since the update ### 1/5 — Terrible *2024-08-21* This app does everything wrong - it’s slow, bloated, unnecessarily hard to use, confusing and just plain annoying. There is literally a new pop up I have to close every time I enter the time system, telling me “for a better experience download the app” are you serious? How many screens must I click thru, how many apps do I need in order to clock in to work? ### 1/5 — Terrible app *2024-07-12* I’d rate this 0 stars if possible. All it does is redirect you to the website that is “mobile friendly” but it’s not. Its nice having easy access to your pay stubs, but you could find a better scheduling system on Temu ### 1/5 — Horrible *2024-06-03* Horrible app. Not sure what they keep updating. Do they even read reviews? At what point will they actually create a good user experience? ### 1/5 — EmployeeXperience *2023-08-01* Horrible experience. Cannot even login. Says update in App Store. Tried over and over. Christine vH ## Most praised reviews (10 highest-rated) ### 5/5 — User friendly *2022-10-15* Love the ease of use and fully appreciate the security features. Easy access to all of my payroll information. ### 5/5 — Great update - fixed a whole lot *2017-10-19, version 2.0.3* Since the release of their new true app, much of the problems I experienced before have been fixed. No more crashing, acts and feels like a true app. Easy to navigate and does exactly what I want. I understand the company is developing a benefit enrollment tool and the app will allow people to enroll too. Very good update. ### 5/5 — Improved with recent update *2017-10-19, version 2.0.3* This app is easier to use now with the recent update. I like the new display and layout. The things I need most often are easy to access. You can tell they listened to users' feedback when making these updates and I appreciate that. ### 5/5 — Great App!!! *2017-09-29, version 2.0.2* This is a great app for any employee! This displays all the information I need regarding my paycheck and even my W2! Very easy to navigate too. ### 5/5 — Great App *2015-12-03, version 1.0.1* Don't know what all the negative fuss is about. App downloads in seconds and works great. ### 5/5 — Awesome App! *2011-07-22, version 1.0.1* Quick and easy access to my pay stub! Well done! ### 5/5 — User *2011-07-21, version 1.0.1* Excellent! So easy to use and access my pay info!! ### 5/5 — Manager *2011-07-21, version 1.0.1* Awesome job!! ### 3/5 — Good app but just started having a issue *2025-11-02* I use this app for my job and now it’s not letting me log in because it’s saying “Error Having trouble? Send Feedback whenever I try to do the facial recognition before it allows me to log in it doesn’t let me it’s not scanning my face ### 3/5 — Not well optimized for mobile *2023-05-15* Zooming in and out is an issue and overall UE is not smooth --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*