# Emporia Energy — user reviews

> 374 indexed App Store user reviews of Emporia Energy by Emporia Corp, rated 4.80/5 from 11,785 ratings.

- Source: https://appshunter.io/ios/app/emporia-energy/id1449205453/reviews
- App overview in markdown: https://appshunter.io/ios/app/emporia-energy/id1449205453.md
- Rating breakdown: 5★ 10,264 · 4★ 1,292 · 3★ 102 · 2★ 42 · 1★ 85

## What do users think of Emporia Energy?

Overall sentiment: neutral

**Pros**

- 🚀 Comprehensive and easy home power monitoring
- 👍 Great customer service
- 👍 Excellent and intuitive
- 👍 Visibility into electrical usage
- 👍 Helpful for identifying energy hogs
- 👍 Accurate and reliable
- 👍 Granular power monitoring

**Cons**

- 🐛 Messed up time axis
- 🐛 Smart plug feature issues
- 🐛 Graphs are a step back
- 🐛 Broken by recent updates
- 🐛 Cumbersome and confusing app
- 🐛 Inaccurate power calculations
- 🐛 Lacks support for variable rate plans
- 🐛 Inability to view historical data

**Commonly reported bugs**

- Broken charts and graphs
- Inconsistent data across app
- Connectivity issues with sensors
- Inability to log in or set up devices

**Most requested features**

- Ability to filter data by date range
- Option to manually adjust graph scales
- Consolidate panels into one home view
- Add support for UK currency and units
- Improve data visualization and analysis
- Add notifications and alerts for power usage
- Integrate with home automation systems

## Newest reviews (17 of 374)

### 3/5 — Hour Bars

*2026-08-23, version 5.0.0.11155*

Please let me at least choose between the trend line and hour bars. I do not like the bars and am used to the trend line for the day view.

### 4/5 — Great products, good app

*2026-08-23, version 5.0.0.11155*

I don’t like this latest change. Day usage was a line chart, now it’s bars.  Give us the option to choose the format, or go back to the way it was. Lines are more useful to me for live, hourly, and the full day, because I need to see peaks and duration.  Bars only show me an hourly total, which is not as useful.  For week, month, and year—yes, a bar graph is better.

### 3/5 — Too many updates

*2026-07-31, version 4.12.1.10915*

I’ve had my emporia vue for a long time and I can’t count the amount of times they have updated it and made it less user friendly. I wish they would slow down. Once you get use to the current app and understanding how to find the information you need they change it. The hardware is good. No complaints there.  Overall I’m happy with the product I just think the dept that designs the app has more time on there hands then common sense.

### 3/5 — Device is great, but app has many drawbacks.

*2026-07-29, version 4.12.1.10915*

1.  Like many people, we live in a multi adult household, with two spouses, with both of us driving the EV and wishing to communicate with the system.   The ID signin system is not very friendly to that.  The app gives you no chance to use choose an email for your account, so it tries to sign into your phone's email account, which may not be the one you set up with, and then says, go away, you're the wrong guy. Also, the bluetooth does not pair well, and seems not able to understand working with more than one phone.
2.  There is a "pause" command button during a charging session, but NOT one to end the session. So it's very easy to get "hung" on this app if you want to if you need to end the session early to  unplug the charger and depart. 
3. The app screens seem more suitable for people who are also using Emporia's energy monitor management and tracking module, a separate device. But we have all that functionality in our house solar system, so didn't install that, and the app occasionally seems baffled by this.

### 5/5 — Good as advertised

*2026-07-11, version 4.12.0.10792*

All I have to say is that this charger works great and the data it provides is top notch.

### 5/5 — Excellent App Charger

*2026-07-10, version 4.12.0.10792*

I’ve been using the Emporia Pro charger and app for over a month now. It’s very easy to use and lots of good controls and great data. We’re very happy!

### 3/5 — Used to be great but the latest interface update made it hard to use

*2026-07-06, version 4.11.0.10552*

You should change it back to the old interface. Hard to navigate with the new update.

### 5/5 — Amazing app

*2026-07-05, version 4.11.0.10552*

Great solution and app is amazing. Get it.

### 3/5 — Was great, but you ruined it

*2026-07-05, version 4.11.0.10552*

This app and product has been amazing for years, but what you’ve done recently makes it far too difficult to see the granular details that I’m used to looking at. I have seen no upside to whatever you did in the app, but I know it is much harder to see a real time view of a new appliance or troubleshoot a circuit now. Please put it back to the way it was.

### 5/5 — Load modulation

*2026-07-05, version 4.11.0.10552*

Great device for older electric panels to power EV’s.  Safe charging outside a garage.  Love this!

### 4/5 — Great Bang For The Buck

*2026-07-03, version 4.11.0.10552*

I use it to monitor my DIY solar and its fantastic

### 5/5 — Great company

*2026-06-24, version 4.11.0.10552*

I just wish a companies had products and customer service like this one. They really have it all. I especially like the excess solar function on thei chargers. As a solar panel and EV owner it adds value to both.

### 4/5 — Nice App

*2026-06-22, version 4.11.0.10552*

Very functional and useful.  There have been instances where it was off line due to “server issues” which made it not possible to charge my car.  But it was short-lived and within a couple hours, it was back on line

### 5/5 — Buena+

*2026-06-19, version 4.10.2.10309*

Vale la pena

### 5/5 — Well done.

*2026-06-07, version 4.10.2.10309*

Works for me! 
Hoping for long time support from Emporia 🥰

### 5/5 — Great but still needs key features

*2026-06-03, version 4.10.2.10309*

This has been extremely helpful and my emporia system actually paid for itself within a month or two from all the wasted power use I found.  There is still some important and easy to gather data that is missing such as knowing the reporting instantaneous power draw a circuit has experienced in a selected period of time.  This would really help me know if I need to upgrade any circuits. Instead it will only show watt-hours or amp-hours, which doesn’t help with this.  Also there send to be a 5%-10% “balance” of unaccounted for power despite my having all circuits monitored.  I wish they made that easier to identify and offset.

### 4/5 — Less intuitive

*2026-06-02, version 4.10.2.10309*

This a great app for calculating trailer hookup use at the ranch, however the latest update is terrible for navigating to the areas that matter. 

More “stuff”, less intuitive to use

## Most critical reviews (10 lowest-rated)

### 1/5 — New Update NOT thru Apple Store???

*2026-08-29, version 5.0.2.11208*

The app requested an update; choose later; not it isn’t working!!!!
AND the update isn’t listed through the Apple Store! What’s up?

### 1/5 — Does not correctly calculate energy between two date and times that are far apart

*2026-08-09, version 4.12.1.10915*

I was checking the miles/kWh for my EV and it seemed to be way off.

I looked closely at the data and changed the start and end dates numerous times and was able to determine that when the date range was wide (e.g. 18 days) that it was incorrectly including energy from the whole initial day and not just from the time I had chosen (6:22pm). 

Please fix this bug.

### 1/5 — Disappointed

*2026-07-26, version 4.12.0.10792*

Won’t work properly with modern panels that are built to accommodate solar power

### 1/5 — Awesome until the latest update

*2026-05-13, version 4.10.1.10099*

This app has been great for the past few years, being able to monitor home hourly energy usage against our electric hourly rate plan. I’ve saved so much in energy cost being able to monitor our usage. The recent update got rid of the hourly usage visibility.. why?! Extremely frustrating, as this was the most valuable feature of the app. It’s strange that they left daily and monthly usage visible.. but that doesn’t help us on hourly rate plans. Please fix this!

### 1/5 — New upgrade sucks

*2026-05-12, version 4.10.1.10099*

I loved Emporia Energy before you changed the app, now I despise it, it wasn’t broken and did not need fixing. I wasted an hour trying to figure out how to navigate around and gave up, I’m considering ripping it all out.

### 1/5 — Update Ruined App

*2026-04-28, version 4.9.1.9855*

The new update to the GUI has made the power consumption data far more difficult to understand. You’ve taken a great, simple app and ruined it by trying to make it fancy.

### 1/5 — Recent app update ruined everything

*2026-04-25, version 4.9.1.9855*

Was great until recent app update - now every interaction is needlessly complicated

### 1/5 — App ruined.

*2026-04-22, version 4.9.1.9855*

Latest updates have ruined this app. What was once very simple navigation which allows us to quickly view live energy usage, historical data, and per device information is now a painful cluster of information that’s difficult to sift through. It should not be this difficult to simply view real time energy usage

### 1/5 — It was a really good system.

*2026-04-22, version 4.9.1.9855*

It was a really good system until the update in April. Please make an option to view “classic view” better slapping this “refresh” that is had to read / understand. It is so bad 🫣

### 1/5 — They Ruined the App!!!!  Do not update!!! Do not use Emporia products!!!

*2026-04-16*

I have used the Emporia app to monitor a smart plug used for a sump pump for several years. I chose Emporia because it was the only smart plug that supported “seconds” display for the plug usage data. Seeing the sump pump usage remotely is important to my piece of mind and operation of the pump. 

Well, 22 hours ago some genius at Emporia decided that the seconds option was no longer needed. Unfortunately my iPhone was set to “update apps automatically.” Now I can only see the usage down to “hours” resolution. USELESS!!!!! An important feature that I highly valued is now gone without my consent. 

I encourage anyone who is dissatisfied with this change to complain loudly to Emporia. Why would they make such a huge change without allowing for some users to access the “seconds” setting? The seconds data are still available because my iPad shows it. This is a decision that is misguided, and perhaps stupid considering that the seconds display was a distinguishing market feature of the Emporia products. 

I will try to speak to a human at Emporia to determine what options I have. I will change my review if a resolution is found. But I right now encourage everyone to abandon the Emporia app and products. If they can change this feature without any recourse then they will change others in the future without any concern for the user. BAD COMPANY BAD DECISIONS!!

## Most praised reviews (10 highest-rated)

### 5/5 — Great tool

*2026-08-25, version 5.0.0.11155*

This is a great tool to monitor the accuracy of your utility company. In addition you have real time access to your electricity usage.

### 5/5 — Excellent reports

*2026-08-22, version 5.0.0.11155*

With excellent customer support from Aden, I was able to determine the exact improvement of having my 56 solar panels cleaned down to the minute of production.

### 5/5 — Great app for tracking energy usage!

*2026-08-20, version 5.0.0.11155*

Easy to monitor real-time power consumption and track overall energy usage. Very convenient and highly recommended!

### 5/5 — Great charger app

*2026-08-18, version 4.12.1.10915*

Super easy to use, great at capturing savings and energy use. Thanks Emporia!

### 5/5 — Informational

*2026-08-14, version 4.12.1.10915*

The information is well organized and easy to review.  We installed this charger for an EV and metrics can be analyzed if downloaded, but I wish this could be done on the website.  For example, miles per Kwh.

### 5/5 — Does the job

*2026-08-12, version 4.12.1.10915*

It was an easy install and works as advertised. I highly recommend this unit. It offers a lot of information and it wit let you know how much you’re spending and will break it down by day week month or year.

### 5/5 — Emporia Vue 3

*2026-08-04, version 4.12.1.10915*

Information is power and Emporia Vue 3 provides valuable data about your energy usage. Installation was easy for a licensed electrician and Emporia works as advertised.

### 5/5 — Impressive

*2026-07-29, version 4.12.1.10915*

Great product backed by an impressive app. Easy to use and it updates in real time. The ability to view data in multiple ways is outstanding.

### 5/5 — Great energy monitor

*2026-07-26, version 4.12.0.10792*

I’m quite pleased and impressed with this 200$ whole home energy monitor and app. Easy to setup and had no issues during and post installation. It’s nice when a product works exactly like it states.

### 5/5 — Precise

*2026-07-16, version 4.12.0.10792*

The energy meter is a great way to double check your utility bill. If something is using too much power then you can check out the app to see what is causing it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
