# Empower, by ISN — user reviews > 95 indexed App Store user reviews of Empower, by ISN by ISNetworld, rated 4.80/5 from 27,754 ratings. - Source: https://appshunter.io/ios/app/empower-by-isn/id1609286976/reviews - App overview in markdown: https://appshunter.io/ios/app/empower-by-isn/id1609286976.md - Rating breakdown: 5★ 24,489 · 4★ 2,136 · 3★ 697 · 2★ 134 · 1★ 298 ## What do users think of Empower, by ISN? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Efficient training platform - 💡 Great administrative controls - 👍 Straightforward navigation **Cons** - 🐛 Setup issues for larger companies - 🐛 Update problems - 🔒 Verification issues with phone number **Commonly reported bugs** - Partial error messages during video playback - App progress wiped out after restart **Most requested features** - Option to store external documents - Email verification option ## Newest reviews (10 of 95) ### 2/5 — They made me do it *2026-05-13, version 3.7.2* I hate having to do this for work. Why can’t we just lie and say I did it? ### 5/5 — Online learning *2026-03-29, version 3.6.0* A great alternative method to learn on the go ### 5/5 — Best *2026-03-11, version 3.6.0* Best ### 5/5 — Outstanding *2026-03-10, version 3.6.0* Outstanding ### 5/5 — Safety video *2026-03-09, version 3.6.0* The safety video is a bit long, but apparently effective. I just passed the 20 question quiz. ### 5/5 — Great app *2026-03-09, version 3.6.0* Very user friendly ### 5/5 — Lo Mejor en entrenaminto *2026-02-25, version 3.6.0* Paperless ….. Love it…. ### 4/5 — Trabajar *2026-02-19, version 3.6.0* Ok ### 5/5 — SSE *2026-02-15, version 3.6.0* User friendly. ### 1/5 — Tg *2026-01-28, version 3.6.0* Tg ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t make me download apps *2026-08-14, version 3.8.0* Literally no one likes downloading an app for work. Especially when every company uses some random app you have never heard of. I promise 99% of people who download this will never open it after your first week. ### 1/5 — Broken *2026-07-14, version 3.8.0* Keeps telling me over and over and over that I have expired training when I don’t. Empower will constantly harass you by sending emails claiming training is expired, when in fact it isn’t. ### 1/5 — Requires SMS messaging *2026-06-16, version 3.7.2* I would probably use this if it allowed me to decline SMS messaging ### 1/5 — Garbage *2026-05-10, version 3.7.1* Total waste of my valuable time. Supposed to a 30min indoc and here i am,3 hrs later. Wont bring me back to where i left off, and if it did, it sent me back to the start.. constantly crashing before the end of the module, cant take end quizzes as it crashes. I need this stupid piece of paper that a 3rd party claims im safe so i can go to work…the only One i managed to complete didnt show up when prime contractor was looking for proof. When a mod was complete and i clicked next, guess what, i had to do the same one OVER again. Thats a cool story. Just stick to the desktop, not everyone is a phone addict nor enjoys doing stuff like this on their palm slave overloard. ### 1/5 — Operating system problem *2026-05-10, version 3.4.0* My iPad is current on updates and can't access this app anymore! Now what? ### 1/5 — Can’t login *2026-04-06, version 3.7.0* Can’t login without phone number ### 1/5 — Horrible, awful, glitchy and slow *2026-04-01, version 3.6.0* If I could give zero stars I would. I have completed training 4 times for the same site and every time it loses the fact it’s been completed. Then I don’t exist. Then I do. Then I don’t. A complete waste of time. ### 1/5 — Needs reworking *2026-03-21, version 3.6.0* I had to watch every video in my training module multiple times. When I started my test at the end I went through multiple times and it kept changing my answers and at the very end it wouldn’t even let me submit it. ### 1/5 — Not user friendly *2026-03-08, version 3.6.0* Watched the first video 4 times before given credit ### 1/5 — Horrible *2026-03-02, version 3.6.0* The worst connection experience ever. I never had so much trouble connecting to any app app. ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-08-10, version 3.8.0* Everything works great. Easy to navigate and use. ### 5/5 — Friendly *2026-08-07, version 3.8.0* Easy to work ### 5/5 — Carpenter *2026-07-22, version 3.8.0* So Good ### 5/5 — Scheduler *2026-07-18, version 3.8.0* Important to know ### 5/5 — Bozo *2026-06-30, version 3.8.0* Lo máximo ### 5/5 — Jesús *2026-06-24, version 3.7.2* Me gusta aprender mucho ### 5/5 — Helpful *2026-06-04, version 3.7.2* Helps me to understand all the safety rules ### 5/5 — Flagger *2026-06-02, version 3.7.2* The app seemed pretty straight forward and easy to navigate. ### 5/5 — Good *2026-05-22, version 3.7.2* Very good ### 5/5 — Serious About Safety *2026-03-30, version 3.6.0* Learning how to stay safe so that safely returning home for everyone is Empowering. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*