# Empower Personal Dashboard™ — user reviews > 348 indexed App Store user reviews of Empower Personal Dashboard™ by Personal Capital Corporation, rated 4.60/5 from 46,512 ratings. - Source: https://appshunter.io/ios/app/empower-personal-dashboard/id504672168/reviews - App overview in markdown: https://appshunter.io/ios/app/empower-personal-dashboard/id504672168.md - Rating breakdown: 5★ 38,033 · 4★ 4,973 · 3★ 827 · 2★ 723 · 1★ 1,956 ## What do users think of Empower Personal Dashboard™? Overall sentiment: positive **Pros** - 🚀 Great tool and it's free - 👍 Tailored for user's needs - 👍 Very convenient - 👍 Love it and use it every day - 👍 Love dashboard! - 🚀 Great tool - 👍 I could never do this on my own... - 👍 Great Self-Directed Tool - 👍 Great app for managing money in one place - 👍 Trying to make it work - 👍 Good stuff - 👍 Dashboard is great - 👍 Amazing free tool - 👍 Like it - 👍 Simple and Easy - 👍 Clear and free - 👍 One of my favorite apps - 👍 Better than Mint - 👍 The best app to keep track of finances! - 👍 Go to financial app - 👍 Amazing - 👍 The best of them - 👍 Very good app - 👍 Best Comprehensive Financial App - 👍 Great tool! - 👍 Best Budgeting App! - 👍 Excellent - 👍 Great tools - 👍 One app to see it all - 👍 Awesome for retirement planning! - 👍 Good Overall - 👍 Excellent app - 👍 Investing in my future - 👍 So far so great! - 👍 Goodbye Quicken, Hello Personal Capital! - 👍 Love this company and my conscientious advisors - 👍 The BEST financial management tool! - 👍 Miles ahead of Mint - 👍 The whole picture!! - 👍 Simple, Uncluttered, and No Upsell - 👍 Still great 3 months in!! - 👍 Offers a lot for free - 👍 Intuitive & User Friendly - 👍 Excellent personal financial software **Cons** - 🐛 App will not let u login - 🐛 Accounts Stopped Syncing - 🐛 Awful - 🐛 Issue with Merrill - 🐛 Can't access my account anymore on my phone - 🐛 Fix the Budget bug that was just introduced - 🐛 Slow and inconsistent - 🐛 Was Great. Now Frozen - 🐛 Empower is not what Personal Capital used to be - 🐛 A pain to use - 🐛 Frustrating experience with support and accuracy - 🐛 Incompatible with iPadOS… Crashes during launch - 🐛 long-term account update failures & poor-service IT support - 🐛 Average aggregator **Commonly reported bugs** - Touching the Budget panel opens the Cashflow detail - Login screen freezes - Incompatible with older devices **Most requested features** - Manually enter things that might not go on here (ie cash, Venmo, etc) - Dark mode option - Advanced analytics dashboard - Ability to add budgets on a year-by-year basis - Ability to set budget targets for categories - Ability to split transactions to multiple categories ## Newest reviews (17 of 348) ### 2/5 — Fix Account *2026-04-22, version 17.3* Every time I log into the app, which is nearly every day, I have to fix my credit union account. Otherwise, it is an adequate app. ### 2/5 — Attention Personal Capital Fans! *2026-04-03, version 17.3* If you liked the old personal capital tool prior to money hungry Empower ruining the experience give Monarch a try. Monarch offers a great experience similar to the personal capital app I once loved. Yes you have to pay a small annual fee, but it beats all the annoying pops from empower trying to sell you stuff. Give Monarch a try, you won’t regret it! ### 2/5 — App data slowly stops tracking over time *2026-02-06, version 17.3* It started with one financial organization and now another. It won’t update data. It doesn’t even allow me to resync. There is no support in the app. Not sure how to fix. I guess I’ll have to start looking for a new solution. It was great when it worked. ### 2/5 — Upgrades have locked me out! *2026-01-02, version 17.2* I’ve been using Empower for years, from when it was Personal Capital. It had been seamless although when I’m traveling in Southeast Asia in the winter, it takes extra time to verify it’s me. Now, however, with the last upgrade and change to the app, I can’t get in and I can’t even log into the website to discuss it withCustomer Support. The “verify I’m human“ part takes minutes and often gets into a loop then ultimately says an error has occurred and to contact support; something it won’t let me do! As it is it’s zero stars for me, but when it worked it was ⭐️⭐️⭐️⭐️⭐️ for the ability to monitor my assets & liabilities all in one place. ### 1/5 — Boo!!! *2025-12-06, version 17.2* Remove this app. It is dead!!! ### 1/5 — Used to be great *2025-12-01, version 17.2* The RET app is completely separate and different. I have a JW retirement account AND. personal dashboard. There’s no way for me to log into the personal dashboard on my phone since the RET defaults to my retirement account. ### 1/5 — No longer supported *2025-11-20, version 17.2* App is not supported, will not load, and instead points to the Empower Personal Retirement App, which does not have the same functionality and is focused on their own retirement account. Very disappointing! ### 1/5 — Completely unresponsive *2025-11-15, version 17.2* Changed app access with no warning. Unable to login on new app and support is completely unresponsive after multiple attempts to contact, including requests to delete account linked to my financial institutions I can no longer access. Not who you want to trust with access to your banking. ### 1/5 — Destroyed app, and with it my account and data, with no warning *2025-11-10, version 17.2* Logged in one day to find the app was no longer a thing. It referred me to their other, mostly useless app which I already had to use for my 401k. In the process, the personal Dashboard account I used everyday for completely different purposes has vanished. Any attempt to access my personal Dashboard amount leads me to my work login and 401k page. Dumbest “upgrade” of all time. Years of data, and the whole reason I used this app, simply destroyed with no warning. ### 2/5 — Updated app is super buggy!!! *2025-11-09, version 17.2* New up dated app no longer gets my recommendation. It’s super buggy and missing lots of data from my accounts. I hope it gets fixed as the old version was really good - no more…. Past review: I find its retirement planner to be exceptional. It uses Monte Carlo simulation, which is a very sophisticated, and the only way you should be looking more than a few years into the future as far as investments go. Just linked my credit cards and bank account to it to get a much more comprehensive view of cash flow. I'm impressed that this level of analysis and synchronization is available for free. It is the most powerful financial analysis tool I have found. I wish all the features (i.e. Retirement analysis) on the iPad were also found on the iPhone version. so if you only have an iPhone and no iPad - it may be of much more limited value to you. ### 1/5 — Failure to Launch *2025-11-09, version 17.2* Asks for my email address and after clicking submit a pop up asks for my username. Click ok on the pop up, then enter my username, and another pop up says invalid email address. Guess it’s not working. ### 1/5 — Login as of Nov 2025 is impossible *2025-11-08, version 17.2* Not only does the log in require a username or email but won’t take either, there is also not a way to reset your password. The app is functionally useless for new users and I wouldn’t recommend it. ### 3/5 — Struggles to connect to small accounts *2025-10-20, version 17.2* I have 7 different banks I wanted to consolidate here, from my various retirement sources (including 403b, HSA, HRA, mortgage). Of those 7 accounts, 3 of them have stable ongoing connections to Empower, 1 is intermittent, and 3 do not work at all. Basically, it works fine for big name banks like Chase or Schwab, but not for smaller ones. If I need to keep checking all those separate apps, then this one doesn’t serve much purpose. ### 1/5 — New App, Broken Interface *2025-10-18, version 17.2* The new app won't open and execute. Please fix. ### 2/5 — Nice app, but terrible support *2025-10-17, version 17.2* Opened a ticket with customer support over 4 months ago and still awaiting resolution. While I get repeated emails apologizing for the delay, this issue remains unresolved. No information has been provided regarding what the issue is and the ticket closed. Not a good look for an application that has access to your financial data. ### 3/5 — Investments need start date-mess up the dashboard *2025-10-14, version 17.2* Thank you for the app. Right now the investment don’t have a start date from the app. So if I add a new investment, it behaves as if I always had that investment unless it’s closed. This messes the entire net worth calculation too ### 4/5 — Used to be phenomenal but has gone down hill and no support *2025-10-13, version 17.2* This used to be an amazing app, but it has gotten progressively worse since Empower purchased Personal Capital and support is essentially non-existent. I understand it’s a free product, but if it were updated and some of the bugs patched out, and had responsive support that was actually able to fix issues, I’d gladly pay for a reasonable annual subscription. At present, Robinhood and Wealthfront accounts don’t link properly (underlying holdings are all wrong), the app doesn’t support Robinhood Credit Card, and accounts get unlinked with yellow dots for weeks with no way to refresh connections. Transactions very frequently get misclassified and are a pain to recategorize on mobile. There’s no way to view or edit reclassification rules, and the reclassification tools are extremely limited (eg the transaction description has to match exactly, can’t set up reclassification based on a description that contains certain words). There’s no way to edit historical data, or to reopen a closed account other than having to relink a the account fresh. Etc. For investment tracking, it’s still probably the best app out there, but Monarch and Origin are much better at linking accounts and categorizing transactions. I wish Empower would consider charging for the dashboard product but then really step up support and improvements for the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Brainless management *2026-03-29, version 17.3* Finally figured it out. Had to go to their website, login w my email and reset password. So much busy work! All this to show me how incompetent this company is! I would never use this low level ! ### 1/5 — Stopped letting me login *2026-03-09, version 17.3* Beyond frustrating - I moved over to Empower after Mint went away, and then Empower decided to change their app, and it’s been impossible to login. It sends me to download another Empower app that doesn’t work. It’s been months of this. ### 1/5 — Totally doesn’t work *2026-03-02, version 17.3* I used to enjoy using this app but they changed to a new app and now I cannot access either of them. Totally garbage user experience. ### 1/5 — Too good to last *2026-02-25, version 17.3* Looks like Empower finally killed the app. Just out of nowhere. Now this nor the new app works. Well done… well done. ### 1/5 — App doesn’t work *2026-02-10, version 17.3* App redirects you to use a different Empower app. UI is poor when trying to look at multiple portfolios. ### 1/5 — Terrible management and consolidation *2026-02-06, version 17.3* Unnecessarily made it more difficult for users to manage their logins. This app now forwards me to the retirement app. So if I want to access my personal capital account, I have to log out of my retirement account. No way to unify those two accounts even though it’s now one app. Terrible experience! ### 1/5 — The recent upgrade make the app literally unusable. *2026-01-31, version 17.3* Signing in, I get an error message and cannot get beyond it. “Contact a representative” with no contact information. I have used this app for over 10 years (when it was Personal Capital). ### 1/5 — Trouble accessing account *2026-01-11, version 17.2* Ever since they switched apps I can never login to my dashboard. I was really enjoying using this dashboard and now I’d just love if I could access the account to just delete it. It’s been a nightmare. Every time I go to login on this app I get directed to the new one that says I have no account 🤦‍♀️ ### 1/5 — Invalid input? *2026-01-06, version 17.2* I would really like to start using this app but whenever I input my information to sign up, I receive the msg “invalid input”. However, you get no clue as to which field has the invalid input. I followed all of the instructions to fill in the sign up information and still cannot get past the “invalid input” msg. Does anyone know what could be causing the “invalid input” msg? ### 1/5 — Not what it used to be *2025-12-09, version 17.2* This application used to be amazing when it was part of personal capital. Since then, it has been on a steady decline. Currently about 1/2 of my accounts will not update, I have opened support tickets, but they do nothing to help. Even as the app has become less and less functional, they spend more and more effort trying to get me to pay for financial services. On top of it now being unusable, they have no mechanism for exporting data, so I am going to loose my ~10 years of historical data. Do not use this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing App! Extremely Useful - Could Improve Further *2026-01-02, version 17.2* SO happy I found this app! I didn't think there would be a financial app with everything I was looking for, but this is the one! I tried Mint, Chase (my bank) Marcus and more! Strengths: Design (Dark mode, easy to read graphics). Historical data (can track spending/earning history easily) Easy to read net worth break down, easy to view historical checking/saving account data Super useful online feature indicating amount of money contributed to investment accounts and amount of money made in each. I love the app and would say it is a 5/5, I definitely think there are aspects to improve moving forward to make it a 6/5. I think a key strength of any budgeting app is accuracy. If the data isn't accurate its useless. If I don't open the app for several days, credit card or checking account info may appear on the "wrong" day on the graph of said account. The transaction date is correct when looking at transactions, and even correct in the cash flow timeline, however incorrect on the net worth/individual accounts timeline. It would be nice for each account/net worth timelines (historical charts) to reflect the actual transaction date, and not the date that the app refreshed the account. More so because the cash flow tab does this correctly and presumably uses actual transaction dates for the time chart and not when accounts were refreshed in the app. The capital one card needs to be reset each time to be updated, but transactions don't fall into the correct date on the timeline for capital one, only in the cash flow timeline do transactions occur on the correct date. *My bank account which does refresh on it's own seems to have put a transaction in the correct place on the timeline, without me needing to open the app on that day. Maybe the issue is only with capital one which I need to manually refresh each time. If that is the case, then I think this is a non-issue as accounts that auto-refresh accurately represent transactions. There should be more room for customization adjustments. For example - venmo/zelle payments/earnings. I had one month where I sent over $8000 through zelle. These were classified as "transfers". I would like to classify these as payments/spending in order to see it in the cash flow and budget history. My checking account decreased significantly but it does not show in the cash flow. What I am really looking for, is an option to classify anything with a certain name (zelle) into a specific category (other income/expenses) based on if its spending or income. In other words, it can be cumbersome to go back and check box by box historic venmo payments, then labeling them expenses each month (also easy to make a mistake). Should be an easy feature to select ALL venmo transactions (in one click) and classify them as either payment or income based on if they’re spent/received. ALSO, this should not only work retroactively, but for the future (need an automated feature)!!! Would be great if all future venmo payments were classified as payment or income based on whether money was earned or spent without needing to go and manually correct it each month. A "select all" button for transaction names and an automated feature to do this automatically in the future would be huge! *I waited a couple of days, and venmo income was accurately classified as "other income" without me needing to manually correct it. Maybe this feature is already in place, since I changed all previous transactions But still, it would be great if it could be made clear that this is a feature and for there to be an easy option to all incomes with a certain name so that they automatically reclassify in the future. Would love a widget!! Would be great if it had different options/types (net worth/cash flow) so you could see your finances at a glance. The budget widget in the notification center is great! Would absolutely love a cash flow one to see incomes as well. Personally, I'd love a table of cash flows for the past 3 months, the way you can custom build one One of the great computer features - Investment Performance - shows cash flow (into each investment account) and the balance of each account. This clearly lays our your gains/losses. Personally I find this super useful and better than what most brokerages. BUT, would love to view this on the phone app. Simple gains/losses info for the portfolio would be great to view on the phone, as well as historical performance (graphically) of each account. Would love a pie chart breaking down net/assets (by Investments/Checking etc.). Have the computer budget show a breakdown year by year like on the phone if you click it. Have the phone budget historical graph show data that reflects cash flow data. They don't match, but the historical budget data does not even match budget data month by month when I look at it. Not sure why they don't, but at least all budget expenses should match I assume. (Historical budget graph shows x for November spending, while last months "November" budget shows x-20) in regular budget view For the yearly cash flow graph, you should be able to click on each month to see expenses and income (when looking at only expenses or income you can not see amount for individual months. Would love an easy option to see the past 3 months of cash flow in bar chart form (same as you do in custom). Would love specific numbers showing exact income/spending each month. Pictures of banks next to the account on the net worth page, slight design improvements on the app homepage for a cleaner look for the accounts + pie chart of the account types. Get a mac app. When you scroll over accounts, it should show the amount change per day, as well as the amount in the account that day. Upgrade bill payments section similar to Mint (show which bills paid and when). Have a notification for Bill Payment & place in app to check credit card bill amount that's due. Also, provide more push notifications/alert options on the phone Thank you!! ### 5/5 — I love it. *2025-12-30, version 17.2* This is a great app with a lot of useful features for monitoring and recording almost any kind of account you have! ### 5/5 — Only good free one I’ve found *2025-10-15, version 17.2* All the other apps that link to your accounts require a subscription. A good no frills option ### 5/5 — Widgets! *2025-10-05, version 17.2* this app is almost perfect! the only thing i would like added would be widgets (so i can see my net worth on my homescreen) ### 5/5 — The Best *2025-09-26, version 17.2* It is free, and better than paid subscriptions like simplifi, I really like using this app ### 5/5 — Best Mint replacement *2025-07-06, version 17.2* Also makes my tax calculations easier with all transactions consolidated. ### 5/5 — Best Personal Finance App Out There! *2025-06-21, version 17.1* Hands down, the most intuitive and useful personal finance app available. It’s free, so no excuses on knowing about every account and credit card you’ve got. I use it daily, and have been for 10+ years. Well done, Personal Capital! ### 5/5 — Perfect *2025-05-22, version 16.10* Everyone talks about how great Personal Capital is. They’re correct! Just give it a try. ### 5/5 — Unbelievable *2025-05-22, version 16.10* It is amazing to me all the information I can get without going through an agonizing process. ### 5/5 — Great way to procrastinate *2025-05-21, version 16.10* Check the app way too much. It’s my safety blanket. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*