# EMS ALS Guide — user reviews > 79 indexed App Store user reviews of EMS ALS Guide by Informed Publishing, rated 2.30/5 from 43 ratings. - Source: https://appshunter.io/ios/app/ems-als-guide/id373869712/reviews - App overview in markdown: https://appshunter.io/ios/app/ems-als-guide/id373869712.md - Rating breakdown: 5★ 9 · 4★ 5 · 3★ 1 · 2★ 5 · 1★ 23 ## What do users think of EMS ALS Guide? Overall sentiment: negative **Pros** - 👍 Great reference guide - 👍 Useful for studying - 👍 Quick access to information - 👍 Good content - 👍 Helpful calculators - 👍 Informative algorithms **Cons** - 🐛 App is frozen and unavailable - 🐛 Outdated and bug-filled - 🐛 Should be fixed or removed - 🐛 Does not have current guidelines - 🐛 Content is blank - 🐛 Home page is black - 🐛 Screen menu does not load - 🐛 App doesn't work - 🐛 Black screen - 🐛 Stuck on RSI page - 🐛 Does not work - 🐛 Topic screen is black - 🐛 Blank screen 90% of the time - 🐛 Screen goes black, requires re-download - 🐛 Not reliable - 🐛 Waste of money - 🐛 Does not support landscape mode - 🐛 Will not work on iPad - 🐛 App developer stopped updating - 🐛 App not working properly - 🐛 May not work on newer iOS - 🐛 Needs to go away if not maintained - 🐛 Not updated in years - 🐛 Doesn't work - 🐛 No content - 🐛 Buttons don't work - 🐛 Search button takes you to bookmarks - 🐛 No home content screen - 🐛 Unable to open app and go back to main screen without deleting - 🐛 Cannot view main menu - 🐛 Lost almost all content - 🐛 Update eliminated 90% of content - 🐛 Useless update - 🐛 Blank topics screen - 🐛 Pretty much useless now - 🐛 Needs to be fixed - 🐛 Junk app - 🐛 Needs update for latest iPhones and treatments - 🐛 Missing some drugs - 🐛 Phone numbers no longer listed - 🐛 Several medications taken off list - 🐛 A little pricey **Commonly reported bugs** - App is frozen and unavailable - Outdated and bug filled - Content is blank - Home page is black - Screen menu does not load - App doesn't work - Black screen - Stuck on RSI page - Does not work - Topic screen is black - Blank screen 90% of the time - Screen goes black, requires re-download - Not reliable - Does not support landscape mode - App developer stopped updating - App not working properly - May not work on newer iOS - Needs to go away if not maintained - Not updated in years - Doesn't work - No content - Buttons don't work - Search button takes you to bookmarks - No home content screen - Unable to open app and go back to main screen without deleting - Cannot view main menu - Lost almost all content - Update eliminated 90% of content - Useless update - Blank topics screen - Pretty much useless now - Needs to be fixed - Junk app - Needs update for latest iPhones and treatments - Missing some drugs - Phone numbers no longer listed - Several medications taken off list **Most requested features** - iPad version available - Update to reflect current guidelines - Update app with bug fixes - iPad compatibility - Update app - Update app for newer iOS - Add ITLS - Add more drugs - Add phone numbers back - Add back removed medications - Input own protocols - Better organize protocol specific notes - Add categories to notes ## Newest reviews (17 of 79) ### 2/5 — Sad *2024-04-30, version 18.4.0* This was a great tool to use. Now it’s frozen and unavailable. Please fix ### 2/5 — Great app when it loads content *2021-09-01, version 18.4.0* Love the app when it actually loads the content. Often it is blank and re-downloading the app is needed and veryInconvenient when needed on an emergency run. ### 2/5 — Screen menu does not load *2020-11-04, version 18.4.0* When starting the AAP the main menu remains black yet all of the other menus work fine The only way I can get the main menu to open is to reload the app Not impressed for sure since I actually purchased it the other day ### 4/5 — Needs version for iPad *2020-08-24, version 18.4.0* This is a great product if you don’t want to carry the physical book in your pants all the time. I just wish that they had a iPad version available in addition to the iPhone. While I am able to download this on our iPad the logo is not there so it is not easy to find and I have to magnify the app and everything gets distorted. My service uses iPads for our PCRs and would buy this for every unit if it were more compatible with the iPad and I would buy another copy for my iPad mini that I bring with me on flight calls with my other quick reference guides. ### 2/5 — Please fix *2018-10-02, version 18.4.0* This app does not work after installing the new update for iPhone. The topic screen is black and want navigate though app anymore. Please fix. ### 1/5 — Bugs *2018-08-18, version 18.4.0* The app is just a blank screen 90% of the time when you open it no good!!! Please fix it ### 3/5 — Ok *2018-08-13, version 18.4.0* It’s great when it works. When the screen goes black, have to delete then download it again. Inconvenient. Good thing I also carry field guide. ### 1/5 — Great App IN THEORY *2018-06-22, version 18.4.0* If the app would actually work when I open it it’s a great tool. I have only had it open Once and work. Every other time I’ve ever opened it the screen has been black or it would just stick me on a screen and take away all the buttons to go back or forward. It is fixed by deleting it and re-downloading it, but who wants to do that on a call. Till they fix it it’s not worth the money ### 2/5 — AEMT- paramedic in the making *2018-06-16, version 18.4.0* This is a really good app! But it need a lot of software improvements. 5 days I go I bought it and it was working very well. Today I tried to open to look at stuff, and the main screen appears black. Not a reliable app, I want my money back! ### 1/5 — Not working *2018-06-13, version 18.4.0* Downloaded and within and hr the topics page went black. I want my money back what a bunch of crap ### 1/5 — Waste of money! Do not buy! *2017-12-30, version 18.4.0* Screen remains black. I would rather buy the hard copy. I want my money back! ### 1/5 — Black Screen *2017-12-22, version 18.4.0* How do I get my money back? ### 1/5 — Great app. Doesn’t work. *2017-10-07, version 18.4.0* Used to work. Now the screen remains black when launched with only the header and footer shown. Please fix. ### 1/5 — Close, a few tweaks needed *2017-09-14, version 18.3.8* Updated. Only 2 years. Heck, the printed version gets more updates then this. --- You cannot resize the pictures or drawings. Does not support landscape mode. Will not work on iPad. ### 1/5 — Update *2017-08-22, version 18.3.8* This was a great app till the app developer stoped updating it. Now it does nothing. Would be really great to have them to update he app. Great tool couple years ago ### 1/5 — Not working? *2017-07-20, version 18.3.8* App does not appear to be working properly over the last few months. I would avoid this app. ### 1/5 — UPDATE!!!!! *2017-07-10, version 18.3.8* Please update ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not use ! Outdated and bug filled *2023-11-05, version 18.4.0* Apple should remove as this app is no longer supported and outdated, may cause EMS professionals to make mistakes. ### 1/5 — NO NO NO *2022-08-19, version 18.4.0* Do not buy. Should be fixed or removed. ### 1/5 — Does not have current AHA guidelines. *2022-01-27, version 18.4.0* Needs to be updated to reflect current guidelines. Considering they no longer make the pocket guide in print and electronic versions aren’t able to be used by students for testing it would be nice if the study tools were at least accurate. ### 1/5 — Don’t waste money *2021-04-06, version 18.4.0* I should’ve read the reviews. ### 1/5 — App doesn’t work *2021-03-05, version 18.4.0* I’ve had the app for about 4 years and when I open it, the home page is Black. In addition to contacting tech support with no resolution. It would be great if the bugs were fixed. I don’t recommend this in its current state. Update 3/2021 The Home page still doesn’t work. When the app is opened, the “Home Page” is black. No content just a Black Screen. ### 1/5 — Terrible *2020-02-14, version 18.4.0* This is such a waste of money! The “topics” tab where most of the info is doesn’t even work it just appears black! So when you need it just forget it! ### 1/5 — Black Screen *2020-01-21, version 18.4.0* Used to be a great App and now just a black screen:((( please fix this. ### 1/5 — Please update App *2020-01-12, version 18.4.0* This is one of The greatest EMS resources for years! I would gladly pay $20 or more for an updated app with bug fixes. I hate when it hangs up while I’m using it in the field!!! Please update!!!!! ### 1/5 — Ems als app *2019-04-04, version 18.4.0* Does not work stuck on rsi page. They got me. Maybe I should create an app that does not work and charge $6 for it. ### 1/5 — DO NOT BUY! *2019-04-03, version 18.4.0* After ONE DAY the app only opens to black screen. To bad, would be great if it worked. Disappointed! I want my money back. ## Most praised reviews (10 highest-rated) ### 5/5 — Bugs Fixed *2019-02-13, version 18.4.0* Great app, great reference guide ### 5/5 — Awesome quick reference! *2018-08-02, version 18.4.0* I especially use it for prescribed medications. Not sure what the bad reviews are about. Works perfect on the iPhone 8 and X ### 5/5 — Great reference app *2018-06-07, version 18.4.0* Works great. I haven’t had a single issue with it, and have owned the app for a long time. ### 5/5 — ALS *2013-06-06, version 18.3.6* This app is great for quick easy access to refresh on the way to a Accident or medical emergency ! I love how I can save certain sections to be a quick review ### 5/5 — A must have for all EMS providers! *2012-02-19, version 1.7* I have used the hand guides by Informed since I started out in my EMS career. Now Informed takes their wonderful hand guides and puts them in an iPhone app verison for easy use and reference! I highly recommend all EMS providers download this app, you will use it time after time. It's only a few bucks and well worth it! ### 5/5 — Excelente *2012-01-23, version 1.7* Great app!! Ideal for quick reference on the field. It would be great it was multilingual (include spanish). ### 5/5 — Just keeps getting better *2011-12-12, version 1.7* I've owned the paper/plastic version for years & it just gets better each edition! This is a must have app for any serious EMS professional... Especially at 3am. ### 5/5 — Best overall app. Available out there!! *2011-08-15, version 1.7* This is by far the best App. out there and what it makes the best is it is a great partner for any EMS professional! Don't ride in your rig without it! ### 5/5 — Excellent app for EMTP *2011-06-18, version 1.7* Excellent app for any paramedic, I suggest future updates add a place to better organize protocol specific notes, put categories to notes to make them easier to find i.e. airway, peds, trauma, etc. Still an overall excellent app! ### 5/5 — Paramedic *2011-03-01, version 0* This app make work just that much easier!! Highly recommended!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*