# 邮政EMS — user reviews > 85 indexed App Store user reviews of 邮政EMS by CHINA POSTAL EXPRESS & LOGIST ICS CO LTD, rated 1.80/5 from 47 ratings. - Source: https://appshunter.io/ios/app/ems/id1242727213/reviews - App overview in markdown: https://appshunter.io/ios/app/ems/id1242727213.md - Rating breakdown: 5★ 7 · 4★ 1 · 3★ 2 · 2★ 3 · 1★ 34 ## Newest reviews (17 of 85) ### 1/5 — ☹️ *2024-12-27, version 4.5.1* My package says that it has been in pre-shipment for 12 days and it does not change, they do not give me an answer and I try to search in the app but it is not in English ### 1/5 — 流氓公司 大家别用 *2024-12-10, version 4.5.0* 流氓公司光明正大骗钱 ### 1/5 — Broken *2024-11-06, version 4.4.8* For an app that is so obviously visible as point of contact to international users it’s terrible that it doesn’t work and that the company has no intention for it to work… That’s another parcel lost at the hands of China Postal Express. ### 1/5 — 垃圾 *2024-09-28, version 4.4.3* 全球最垃圾的快递公司 ### 2/5 — 想查邮件说我权限不足 *2024-07-26, version 4.4.0* 人在国外用，让人给我寄了ems。网页版难用，输完邮件号想点击查询按钮，被网页上的悬浮件挡住。想着app版会好些吧，没想到更垃圾。 ### 1/5 — Can you please make it *2024-06-30, version 4.3.2* Please make it where English speaking people who read it in English ### 1/5 — 不会做软件可以找别人代工吗 *2024-06-28* 破软件强制性阅读就不说了，软件卡的要死，各种bug层出不穷，服务态度差的派件员想要投诉各种提交不成功bug，要求写派送内容，写完提交按钮直接就消失了，真有你的 ### 1/5 — Estafadores !!!!!! *2024-06-21, version 4.3.2* Ojo si hacen una compra en línea y miran que lo envían en esta compañía pidan su reembolso de inmediato llamen a su banco y que les recuperen el dinero por si no lo hacen ellos no les regresarán su dinero No recomiendo esta compañía hacen envíos fantasma por que mi paquete nunca llegó y ellos dicen que ya lo entregaron yo e estado esperando el día entero afuera de la casa y ellos dicen que ya lo entregaron pero no llegó nada son unos mentirosos y estafadores. En unos días publicaré en YouTube todo el seguimiento de la compra y como me estafaron ### 1/5 — Estafadores *2024-06-02* No recomiendo esta compañía hacen envíos fantasma por que mi paquete nunca llegó y ellos dicen que ya lo entregaron yo e estado esperando el día entero afuera de la casa y ellos dicen que ya lo entregaron pero no llegó nada son unos mentirosos y estafadores ### 1/5 — Scammer app *2024-05-06, version 4.3.2* This app is a scam, so not trust this site ### 1/5 — 新版本更新之后居然查不到邮件信息？ *2024-04-26, version 4.3.2* 这个新版本更新后居然查不到邮件的物流信息，更新信息还写着优化邮件查询信息功能，这有点荒唐了，严谨一点不好吗👎 ### 1/5 — Website *2024-02-20, version 4.2.7* Tried to track a parcel…. And yes site still down. No “buttons working … last similar review… 4 years ago… disgusting 🤮 ### 1/5 — English please *2024-01-24, version 4.2.7* Please provide App translated in English. I need to report missing shipment and don’t know how ### 1/5 — interesting… *2024-01-05, version 4.2.6* My package is untrackable… no one to speak to.. no one to email… all in chinese…. SHUT IT DOWN!!! Dec 10 2023 i ordered … its Jan 5..2024it says that the package made it to my local post office but they cant track it.. the numbers aren't traceable… seem scammish ### 1/5 — ENGLISH *2023-12-27, version 4.2.4* I ordered a package and it was suppose to come before the holidays. it didn’t. and now I can’t track it ### 1/5 — Why does…. *2023-12-23, version 4.2.4* it show package delivered when it was not delivered? USPS has not received this package that a label was issued for. I cannot contact the seller and I have NOT received this package. So please un mark the Delivered status and mark it the appropriate way which is NOT DELIVERED . I do not recommend this company because they label my package as delivered when in fact it was, NOT DELIVERED YOU SHOULD HAVE a Negative star option available in your review section. ### 1/5 — Why does…. *2023-12-20* it show package delivered when it was not delivered? USPS has not received this package that a label was issued for. I cannot contact the seller and I have NOT received this package. So please un mark the Delivered status and mark it the appropriate way which is NOT DELIVERED . I do not recommend this company because they label my package as delivered when in fact it was, NOT DELIVERED YOU SHOULD HAVE a Negative star option available in your review section. ## Most critical reviews (10 lowest-rated) ### 1/5 — 无语死了 *2026-07-29* 这辈子最差的快递体验，不是录取通知书，一定不会用邮政的，同一个单号，一会儿查有，一会儿又显示没有这个快递，并且一直加载不出来，客服解释系统升级，一直都在升级嘛，真的搞不懂，搞不了快递就不搞，为什么要消磨别人的耐心，真的忍不了一点 ### 1/5 — 差 *2026-07-29* 邮政你小程序也垃圾的要死不是网络错误就是加载不出来，到底想干什么！！！下载了软件卡这半天进不去，又是想干什么。真是没见过这么莫名其妙的软件。花点时间修复吧呵呵真的是好笑 ### 1/5 — 很垃圾的软件 *2026-01-16, version 6.0.9* 堪称一坨屎，跟客服咨询但凡不小心退出了，能卡你一年，回去还不能重新开始对话，就在那重连，一直重连，然后在对话复制个东西更是灾难 ### 1/5 — SCAMMERS!!!!!! *2025-12-09, version 6.0.5* These China companies must be running scams. I too have not received my package. Can’t get a refund because it says it was delivered. Website is not in English. I used a translation app, finally found customer support, but you need to log in to talk to them. Log in to send customer service a message, seriously!!! Can’t find where to sign up. From the other reviews I’m not the only one. SCAM!!!!!!!! ### 1/5 — 做软件的真就一群废物 *2025-09-19, version 5.1.0* 真就一群废物 ### 1/5 — 没见过这种垃圾快递 *2025-08-20* 从客服到快递员一样的奇葩，拽得跟什么一样，客服只会糊弄不解决问题，说有人会再来联系然后就没信了，不仅不解决问题服务态度还很差，快递员一会说快递被退回了一会又不知道，打几个电话完全不接中间接了一个不说话不出声然后再打又继续不接，以后非必要都会避雷这个快递，恶心得要死 ### 1/5 — 神人APP *2025-06-23, version 4.6.0* 卡顿严重 AI丑 注册账号的验证码滑块划不动 ### 1/5 — Packaged delivered but was not delivered *2025-05-09, version 4.6.0* Ordered a few pieces and never received the order. When I checked the tracking . It stated it was delivered. Delivery was not made. Please assist. How do I get My money back? ### 1/5 — Lost package.. *2025-01-14, version 4.5.3* If you’re here then you’ve most likely either lost a package, got scammed or can’t track it because for those fools. Don’t waste your time downloading this bloated ugly app unless you understand the native language or have some kind of translation app. Even then navigating this bootleg of an app to find your package information is awful What a waste of time and money ### 1/5 — 注册一直显示登入过期，连找客服都要先注册 *2024-12-28, version 4.5.1* 你们软件tm是给鬼用的？不会做就不要做行不行？ ## Most praised reviews (10 highest-rated) ### 5/5 — 高考邮件 *2026-08-09* 真垃圾，写五星好评是为了让更多人看见，又不是查信息，我一辈子不会下载，都快邮到家了，这个软件还查不到一点物流信息！！真垃圾 ### 5/5 — 建议增加搜索功能 *2025-02-27* 建议在网页端“查快递-我的快递-我寄的”的搜索框里增加通过姓名搜索功能，用于通过搜索已寄件的收件人姓名查找快递 ### 5/5 — 要不是送我通知书我一星都不想给 *2021-07-27* 每次点进去，账号就要重新登陆，输入课准考证和考生号你查不到，真是服了。邮政提速了，苦了那些配送得小哥，你们这些搞什么软件的就吃白饭的吧？！ ### 4/5 — Translate to English *2025-07-27, version 5.0.0* Please put the English version available, I cannot use the app ### 4/5 — ⚠️登录账户（手机号账号）怎么修改或注销 *2020-05-17* 这次怎么依旧没有加功能？ 关键我现在要修改或注销以前的账号 请技术或者弄软件的人员能处理一下呢 麻烦回复一下，好吗…… 弄好就五星！ ### 4/5 — 闪退 *2020-04-26* 现在软件不能用了 点寄件就闪退了 智能识别可以再完善点 老是卡机 ### 3/5 — 建议恢复通过手机号查询邮件方式！ *2023-03-15* 以前电商发完货可以通过手机号给客户查询快递。现在这个功能没有了，无法给客户提供单号。只能贴完单拍照留档。很麻烦 ### 3/5 — 手机号查件 *2021-07-17* 查出来的结果不全面，，在那一段时间我知道的就不止那几个件，还有就是在找客服，只能通过快递单号建议，我不知道快递单号，老师给发的到付的件，我想知道到哪里了，没有单号也问不出来，拿别的单号问了客服，客服也说没办法根据手机号查件 ### 3/5 — 给邮政的建议！ *2020-04-23* 虽然今天已经过了揽时间，但我认为系统应该可以提交至明日。系统需提升功能！ ### 3/5 — I wish it in english *2019-12-14, version 3.1.4* I wish it were in English would be better or in many languages --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*