# eMudhra Customer > Digital certificate application management and customer support tool. (iPhone/iPad app by eMudhra Limited.) - Source: https://appshunter.io/ios/app/emudhra-customer/id1117893542 (this page in markdown: same URL + `.md`) - Developer: [eMudhra Limited](https://appshunter.io/developer/631328499) - Category: Business, Finance - Price: Free - Rating: 2.00/5 from 7 App Store ratings · 14 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 18 MB - Languages: American English - Released: 2016-06-03 - Data updated: 2026-07-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/emudhra-customer/id1117893542/reviews.md ## What is eMudhra Customer? eMudhra Customer app helps the users to easily perform several activities for their digital certificate application form. eMudhra is a Certifying Authority issuing Signature and Encryption certificates. Customers can use this app to perform the below activities: 1. Perform Video recording for Class 3 / Aadhaar OTP based applications. 2. Check their existing application status. 3. Perform a one-click call to eMudhra customer care. The app is developed in a simple way to perform easier video recording using the phone’s camera, and submit it to eMudhra seamlessly using a Wifi or mobile internet connection. (Preferably 3G / 4G) ## Key features - Video recording for digital certificates - Check application status - One-click customer care call - Aadhaar OTP based applications ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/emudhra-customer/id1117893542/reviews.md ### 1/5 — Worst app *2022-07-13, version 3.0.0* Worst app I have ever seen. Cannot even login because every time I enter the OTP it state invalid OTP.(the OTP are being auto filled) ### 5/5 — Great work *2021-08-03, version 2.0.0* Took 5 minutes to get all done. Thanks ### 1/5 — The worst service *2021-02-04, version 2.0.0* There is no customer care service e Mudra telecallers could pick the call when they are free ? U can call them from morning to evening but no one answer u from other side .. can’t speak to senior person or no any other communication ..they will continuously reject ur video recording & KYC documents without reason .. they get their money at the application time itself they sit back & relax .. you won’t get digital signature certificate.. woooah digital smiling at u ### 1/5 — Terrible *2020-12-17* Website system sound recording faulty, record time allowed intermittent, support hopeless ### 1/5 — Not working *2020-05-04, version 2.0.0* Not working as it’s described. ### 3/5 — Good but a bug *2020-02-24, version 1.0.7* While doing pan based paperless dsc, in video verification which is not asking for showing address, identity proofs. ### 1/5 — Crashes crashes and more crashes *2019-12-25, version 1.0.7* Has to be one of the worst apps I’ve ever used. Instructions are not updated. My video verification got rejected for not showing PAN. Nowhere does it say that I need to show the pan on the app while doing it. Pathetic. ### 2/5 — Auto shutting *2019-10-23, version 1.0.7* From 22/10/3019 app is auto shutting... after filling all details as we proceed to validate the app closes on it own. Please fix it ### 2/5 — Far too many problems in trying to use this app. Extremely frustrating! *2019-05-24, version 1.0.7* App is not user-friendly at all! Ashok Pandit ### 1/5 — Non functional . *2019-04-22, version 1.0.7* Video recording does not work ## Frequently asked questions about eMudhra Customer ### What is eMudhra Customer used for? eMudhra Customer is used to manage digital certificate applications. It allows users to perform video recording for verification, check the status of their existing applications, and contact eMudhra customer care directly. ### How do I record a video for my digital certificate application using eMudhra Customer? The app is designed for easy video recording using your phone's camera. You can then submit this recording to eMudhra seamlessly over a Wi-Fi or mobile internet connection. ### Can I check the progress of my digital certificate application with eMudhra Customer? Yes, you can check the status of your existing applications directly within the eMudhra Customer app. This feature helps you stay updated on your application's progress. ### How can I get help with my digital certificate application? eMudhra Customer offers a convenient one-click call feature to connect you directly with eMudhra customer care for any assistance you may need. ### What types of digital certificate applications does eMudhra Customer support? The app supports video recording for Class 3 and Aadhaar OTP based digital certificate applications, ensuring a streamlined verification process. ### Is eMudhra Customer available on Android devices? Based on the provided data, eMudhra Customer is supported on iPhone and iPod devices. Information regarding Android compatibility is not specified. ### How often is eMudhra Customer updated? The latest version of eMudhra Customer is 3.1.2, which was last updated on November 17, 2023. This indicates regular updates to the application. ### What is the age rating for eMudhra Customer? eMudhra Customer has an age rating of 4+, making it suitable for a wide range of users. ## Version history (last 5 releases) ### 3.1.2 — 2023-11-17 Minor bug fixes and performance improvements. ### 3.1.0 — 2022-11-04 Minor bug fixes and performance improvements. ### 3.0.0 — 2022-04-26 We update the eMudhra Customer app as often as possible to help make it faster and more reliable for you. This version includes several bug fixes and performance improvements. Rate us! Your feedback helps us to improve the eMudhra Customer app. ### 2.0.0 — 2020-03-09 New UI implementation throughout the application. Video Recording performance improvements. Detailed application status under Track Status. ### 1.0.7 — 2018-09-18 - Bug fixes. ## More apps by eMudhra Limited - [eMudhra App](https://appshunter.io/ios/app/emudhra-app/id1193965509) - [emSigner - Sign Electronically](https://appshunter.io/ios/app/emsigner-sign-electronically/id1246670687) - [emPartner](https://appshunter.io/ios/app/empartner/id1324911334) - [emToken Authenticator](https://appshunter.io/ios/app/emtoken-authenticator/id1382239465) - [emUtility](https://appshunter.io/ios/app/emutility/id1396452392) All apps by eMudhra Limited: https://appshunter.io/developer/631328499 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*