# eMudhra Customer — user reviews

> 14 indexed App Store user reviews of eMudhra Customer by eMudhra Limited, rated 2.00/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/emudhra-customer/id1117893542/reviews
- App overview in markdown: https://appshunter.io/ios/app/emudhra-customer/id1117893542.md
- Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst app

*2022-07-13, version 3.0.0*

Worst app I have ever seen. Cannot even login because every time I enter the OTP it state invalid OTP.(the OTP are being auto filled)

### 1/5 — The worst service

*2021-02-04, version 2.0.0*

There is no customer care service e Mudra telecallers  could pick the call when they are free ? U can call them from morning to evening but no one answer u from other side .. can’t speak to senior person or  no any other communication ..they will continuously reject ur video recording & KYC documents without reason .. they get their money at the application time itself they sit back & relax .. you won’t get digital signature certificate.. woooah digital smiling at u

### 1/5 — Terrible

*2020-12-17*

Website system sound recording faulty, record time allowed intermittent, support hopeless

### 1/5 — Not working

*2020-05-04, version 2.0.0*

Not working as it’s described.

### 1/5 — Crashes crashes and more crashes

*2019-12-25, version 1.0.7*

Has to be one of the worst apps I’ve ever used. Instructions are not updated. My video verification got rejected for not showing PAN. Nowhere does it say that I need to show the pan on the app while doing it. Pathetic.

### 1/5 — Non functional .

*2019-04-22, version 1.0.7*

Video recording does not work

### 1/5 — Problem

*2018-09-08, version 1.0.6*

Getting Problem With The Version i.e. 1.0.6 but the updated version is 1.0.9 please fix this problem

### 1/5 — Doesn’t work

*2018-07-07, version 1.0.6*

Can’t even login and the customer care person just keeps saying there’s a problem with your phone!!!

### 2/5 — Auto shutting

*2019-10-23, version 1.0.7*

From 22/10/3019 app is auto shutting... after filling all details as we proceed to validate the app closes on it own. Please fix it

### 2/5 — Far too many problems in trying to use this app. Extremely frustrating!

*2019-05-24, version 1.0.7*

App is not user-friendly at all!
Ashok Pandit

## Most praised reviews (4 highest-rated)

### 5/5 — Great work

*2021-08-03, version 2.0.0*

Took 5 minutes to get all done. Thanks

### 5/5 — Great app

*2017-11-29, version 1.0.5*

Thanks team for making the process simple and smooth, great work 👍🏻

### 3/5 — Good but a bug

*2020-02-24, version 1.0.7*

While doing pan based paperless dsc, in video verification which is not asking for showing address, identity proofs.

### 2/5 — Video recording submit (proceed) button not working

*2018-12-01, version 1.0.7*

Video recording freezes after few seconds, though counter continues; then the proceed button doesn’t work.
Its a non functional app as of now.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*