# Encompass CU Mobile Banking — user reviews

> 7 indexed App Store user reviews of Encompass CU Mobile Banking by Encompass Credit Union, rated 4.75/5 from 1,019 ratings.

- Source: https://appshunter.io/ios/app/encompass-cu-mobile-banking/id1185897489/reviews
- App overview in markdown: https://appshunter.io/ios/app/encompass-cu-mobile-banking/id1185897489.md
- Rating breakdown: 5★ 859 · 4★ 103 · 3★ 31 · 2★ 10 · 1★ 16

## Most critical reviews (7 lowest-rated)

### 1/5 — Not user friendly

*2022-12-28, version 4.40.120*

Trying to make payment on car and I’m unable to. Tried going through the website as well and no luck. Not a happy customer.

### 2/5 — Password change requirements

*2023-09-18*

The period is too rigid and the character restrictions are unnecessarily restrictive

### 4/5 — Nice App

*2018-11-29, version 4.14.99*

I think the app is great. Easy to check my account balance & transfer money over from my savings to checking. I wish there was a way to deposit checks online like the other banks do so it would take less time especially when you’re on the go with heading to work or a trip

### 4/5 — Overall great, more details would be nice

*2018-09-28, version 4.14.99*

It’s so easy to use. Very simple. Just wish there was more you could look into in the app

### 5/5 — To encompass

*2023-07-18*

I love encompass the customer service is great. They are very helpful and care about your satisfaction.even if your calling in there very helpful and make sure your satisfied before you leave Thank you Encompass staff for your service

### 5/5 — Best credit union in America

*2022-10-08, version 4.25.175*

Always so nice and helpful, making transactions easy and smooth. I have banked here for years and never had 1 issue. I will bank with Encompass forever!!

### 5/5 — Great App!

*2018-10-01, version 4.14.99*

I really like this app!  I’ve not experienced any issues with it crashing at all.  I can see how much is in each account & can easily transfer money between accounts.  I do wish that there was a check cashing feature.  Other banks have it available on their apps so it is possible.  I also wish Bill Pay was more informative.  If you can see when you last paid someone I can’t figure that out.  It is basic with “here’s the group/person” and “pay this amount”.  It would just be nice to see when I last paid & how much a bill is.  Overall, this app is great & I’m thankful that they made it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*