# ENCOMPASS® ELD — ELD MANDATE & HOURS OF SERVICE

> Electronic logging device app for commercial drivers to track hours of service. (iPhone/iPad app by J. J. Keller & Associates, Inc..)

- Source: https://appshunter.io/ios/app/encompass-eld/id684247624 (this page in markdown: same URL + `.md`)
- Developer: [J. J. Keller & Associates, Inc.](https://appshunter.io/developer/684247627)
- Category: Business
- Price: Free
- Rating: 4.00/5 from 925 App Store ratings · 77 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 39 MB
- Languages: American English
- Released: 2013-11-14
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/encompass-eld/id684247624/reviews.md

## What is ENCOMPASS® ELD?

The J. J. Keller® Encompass® ELD app is the industry’s most simple, flexible and affordable driver electronic log. Formerly known as KellerMobile, this patented ELD mandate-compliant solution is used by commercial motor vehicle drivers to electronically capture hours-of-service duty status information, replacing the driver’s paper log book. The app uses a driver-friendly interface to present hours-of-service data to drivers, helping them optimize their on-duty and driving hours and reduce the risk of violations. The solution works with class 1-8 vehicles and offers many industry and state-specific HOS rulesets, accommodating exempt, non-regulated, and team drivers. 

The Encompass® ELD app is compliant with ELD (Part 395 Subpart B and Part 395 Appendix) rules and is listed on the FMCSA ELD registry. The Encompass® ELD app is part of the J. J. Keller® Encompass® Fleet Management System, which uses the J. J. Keller® electronic logging device and the Encompass® back office portal. 

HOW DOES IT WORK:
Hours-of-service and telematics data is captured via a hardline adapter from the engine’s diagnostic port into the ELD hardware. The hardware continuously records and stores engine data. Data is transmitted via Bluetooth from the hardware to the Encompass® ELD application on drivers’ iPhone® or iPad® devices. Hours-of-service data and alerts are presented to the drivers in real time using compliance rulesets determined by the company. Data from the iPhone® or iPad® device is transmitted via cellular connection to the Encompass® online back office portal for hours-of-service auditing, reporting and recordkeeping.

APP FEATURES:

MANDATE-COMPLIANT ELD – Solution is compliant with the final FMCSA mandate. Regulatory and technology updates are delivered over-the-air and require no hardware swap outs.

HOS COMPLIANCE ALERTS - App continuously checks drivers’ hours against the current DOT hours-of-service rules and company rulesets, and presents alerts to drivers of impending violations.

HOS RULE SETS – App supports state and industry rulesets, including US 60/70, US and Texas Oil Field, Canadian Cycle 1 & 2, US Construction, 100 & 150 Air-Mile Exempt, and more.

ROADSIDE INSPECTION MODE – Supports ELD requirements for roadside inspection protocol, including mobile display and Telematics Data Transfer method.

ELECTRONIC VEHICLE INSPECTIONS (EDVIRs) – Driver-friendly interface supports pre- and post-trip inspection process, customized criteria, and photo capture of defects.  

MOBILE MESSAGES – Allows for the quick and efficient exchange of information between the back office and drivers. 

ADDITIONAL FUNCTIONALITY - Supports team driving, hyrail, personal conveyance, exempt logging, border crossing, and more.

FLEXIBILITY – App can be used with the J. J. Keller® Compliance Tablet™ or the driver’s own smart device.

DOT DRIVER AND VEHICLE COMPLIANCE RECORDKEEPING – Includes Encompass back-office DOT driver and vehicle compliance recordkeeping features for driver qualification, alcohol and drug program management, hiring, and more.

DEDICATED DRIVER SUPPORT – Drivers receive 24/7 technical support and Roadside Inspection assistance. A dedicated support team ensures quick resolution on technical issues. 

DEDICATED COMPANY SUPPORT – Users receive complimentary amenities, including DataQs Challenge Service; DOT Expert Help from our subject-matter experts; regulatory webcasts; an online support site with training videos, FAQs, user guides; and an online training library (Spring 2020).

OPTIONAL ADD-ON SOLUTIONS – Options include Dash Cam Pro, performance management, and navigation. 

COMPLIANCE EXPERTISE - This patented technology was developed by the industry’s leader in regulatory compliance and driver logging since 1953 and is covered by U.S. patents and patents pending. See JJKeller.com/patents.

## Key features

- Mandate-compliant ELD
- Hours of service compliance alerts
- Support for various HOS rulesets
- Roadside inspection mode
- Electronic vehicle inspections (EDVIRs)
- Mobile messaging
- Team driving and exempt logging support

## What do users think of ENCOMPASS® ELD?

Overall sentiment: negative

**Pros**

- 🚀 Best ELD app on the market
- 👍 Easy to use
- 👍 Getting better with updates

**Cons**

- 🐛 Crashes frequently
- 🐛 Logging issues (stays in driving mode, logs out randomly)
- 🐛 Inaccurate tracking (miles, duty status)
- 🔋 High battery consumption
- 👎 Poor customer support
- 👎 Unresponsive app and slow status changes

**Commonly reported bugs**

- Logs driver as driving when truck is stopped
- Fails to properly record breaks and rest periods
- Issues with app crashing and logging out
- Problems with app detecting movement and changing duty status
- Inability to properly certify logs

**Most requested features**

- Dark mode option
- Ability to manage functions and settings
- Improved personal conveyance and yard move handling
- Ability to perform inspections on trucks/trailers not in the system

## Recent user reviews (10 of 77)

All indexed reviews: https://appshunter.io/ios/app/encompass-eld/id684247624/reviews.md

### 4/5 — CEO

*2025-03-06*

Getting better on the updates. One past issue is that the app delays reading the history sometimes and you better not move truck until it’s finished and the satellite icon goes from blue to green. Also the unassigned driving events that show 0.0 miles driven, this is a problem because how is it unassigned if you didn’t move the truck , something to do with the delay in reading the history maybe

### 1/5 — Me

*2025-01-20, version 3.8979.326*

Worst app EVER use MOTIVE instead
Call them tons to resolve issues they can’t resolve. One issue after the other. Use Motive, I promise it’s better, wish my new employer would switch!

### 1/5 — Rarely keeps me logged out

*2024-04-29, version 3.8782.310*

After I submit my log and log off duty, the next day it says I’m still on duty. So at least once a week (usually more) I have to edit my logs. It is very annoying.

### 1/5 — Software is frustrating

*2023-12-19, version 3.8500.308*

This thing will log you out a dozen times a day, even if you haven’t touched your phone.
Maddening

### 1/5 — Ain’t worth a darn

*2023-11-01, version 3.8500.306*

0 stars

### 1/5 — ELD

*2023-10-11, version 3.8500.304*

This ELD doesn’t allow you to take the shorter end of the sleeper berth break first.  You must take a 8 hour break first.  This ELD is not compliant with FMCSA new rules.  It will not pause your 14 hour clock after taking a 2 hour break.

### 2/5 — Location

*2023-01-29, version 3.8390.288*

Don’t give the exact location of the place you stop, give a far location from you are

### 1/5 — Slow system

*2023-01-11, version 3.8285.286*

System or program takes to long to allow changes in status.

### 1/5 — Complete garbage

*2022-12-09*

What’s the point of using ELD’s because drivers can’t be trusted to be honest with logs, when you constantly have to edit the ELD logs because this app does whatever it wants whenever. Convenient features: it disregards your logout just I case you’d like to do some CMV driving while you’re at home sleeping. Randomly logs out while you are on the clock actively working just in case you’re actually not and forgot to log out.

### 1/5 — CEO

*2022-12-05*

App crashes while driving for no apparent reason and no information from JJ KELLER SUPPORT . Customer support is completely worthless, they issue a reference number when you call and then never resolve the problems or call back. Logs certification is hit and miss , for no apparent reason the app will not certify a day or two or three or four periodically. And of course customer support is completely worthless and they could care less and have not fixed this issue either. 👎

## Frequently asked questions about ENCOMPASS® ELD

### What does the ENCOMPASS® ELD app do?

The app electronically captures hours-of-service duty status information for commercial drivers, replacing traditional paper logbooks. It helps drivers optimize their on-duty and driving hours and reduces the risk of violations by ensuring compliance with ELD mandates.

### What are the key features of the ENCOMPASS® ELD app?

Key features include mandate compliance with FMCSA rules, real-time HOS compliance alerts, support for numerous industry and state-specific HOS rulesets, a roadside inspection mode, electronic vehicle inspections (EDVIRs), and mobile messaging capabilities for communication between back office and drivers.

### How does the ENCOMPASS® ELD app work?

Hours-of-service and telematics data are captured via a hardline adapter connected to the vehicle's engine diagnostic port. This data is stored in ELD hardware and transmitted via Bluetooth to the app on a driver's smart device. Data is then sent to an online back office portal for auditing and recordkeeping.

### Is the ENCOMPASS® ELD app compatible with my device?

The app is designed to work on iPhone® or iPad® devices. It can be used with the J. J. Keller® Compliance Tablet™ or a driver's own smart device, offering flexibility for different users.

### What kind of drivers and vehicles does this app support?

The solution works with class 1-8 vehicles and accommodates various driver types, including exempt, non-regulated, and team drivers. It also supports specific use cases like hyrail, personal conveyance, exempt logging, and border crossing.

## Version history (last 5 releases)

### 3.9698.350 — 2026-08-14

• Added new Locate Fleet ID
• Enhancements to GPS locations
• Bug fixes

### 3.9536.348 — 2026-03-23

• General app improvements
• Bug fixes
• Enhanced DVIR functionality for Exempt users
• Age validation functionality

### 3.9536.346 — 2026-03-11

• General app improvements
• Bug fixes
• Enhanced DVIR functionality for Exempt users
• Age validation functionality

### 3.9404.342 — 2025-11-05

• Submit engine fault codes
• New ELD hardware support
• General user improvements and bug fixes

### 3.9326.340 — 2025-08-06

• Forgot username and password workflow
• Bug fixes
• General UI improvements

## Apps similar to ENCOMPASS® ELD

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Ezlogz: ELD & Truck Navigation](https://appshunter.io/ios/app/ezlogz-eld-and-truck-navigation/id1171472456) | 4.3 (2,784) | Free | Business |
| [TruckX - Electronic Logbook](https://appshunter.io/ios/app/truckx-electronic-logbook/id1216209774) | 4.7 (2,705) | Free | Business |
| [BigRoad ELD](https://appshunter.io/ios/app/bigroad-eld/id674704833) | 3.9 (3,104) | Free | Business |
| [Motive Driver](https://appshunter.io/ios/app/motive-driver/id706401738) | 4.4 (11,561) | Free | Business |
| [Drivers Daily Log](https://appshunter.io/ios/app/drivers-daily-log/id413139477) | 4.4 (601) | Free | Business |
| [REVEAL ELD Logbook](https://appshunter.io/ios/app/reveal-eld-logbook/id1318190474) | 1.6 (445) | Free | Business |

## More apps by J. J. Keller & Associates, Inc.

- [ENCOMPASS® DVIR](https://appshunter.io/ios/app/encompass-dvir/id1446780517)
- [DataSense](https://appshunter.io/ios/app/datasense/id1474407490)
- [J. J. Keller Learning Center](https://appshunter.io/ios/app/j-j-keller-learning-center/id1535852395)
- [DataSense Mobile](https://appshunter.io/ios/app/datasense-mobile/id6479612776)
- [J. J. Keller® ERG App](https://appshunter.io/ios/app/j-j-keller-erg-app/id6761837921)

All apps by J. J. Keller & Associates, Inc.: https://appshunter.io/developer/684247627

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*