# Encompass Mobile App — user reviews > 20 indexed App Store user reviews of Encompass Mobile App by Encompass Technologies Development Inc., rated 2.90/5 from 132 ratings. - Source: https://appshunter.io/ios/app/encompass-mobile-app/id1537916726/reviews - App overview in markdown: https://appshunter.io/ios/app/encompass-mobile-app/id1537916726.md - Rating breakdown: 5★ 42 · 4★ 15 · 3★ 10 · 2★ 13 · 1★ 52 ## Newest reviews (1 of 20) ### 2/5 — Negative inventories *2023-03-15* Please give us the option to input negative inventories like before. Our company doesn’t count inventory the way Encompass wants us to and it would benefit to be more flexible in letting companies count negative inventories if they so choose. The app has gone downhill since they took that function away. Hopefully we switch to something else soon. ## Most critical reviews (10 lowest-rated) ### 1/5 — Yikes *2026-05-15* Yikes ### 1/5 — The pick plus is an absolute joke *2026-01-07* I honestly hope this review can cost this company money. If you are employer thinking please do not and save yourself a ton of absolute incompetence if you want your job to take five times longer than it used to this is the greatest company on the planet. ### 1/5 — Compatibility *2025-12-31* The voice features doesn't work on the iPhone SE 2022 models. Please fix. ### 1/5 — Compatibility *2025-12-08* The voice features on Newer iPhone models don't work. Our tech guy at our warehouse talked to 6 different encompass people and their answers are all the same. "IDK" ### 1/5 — Don’t update the latest iOS update *2025-10-14* Once you update the latest iOS, update, it breaks the user experience in the browser. ### 1/5 — Tech Support is useless *2024-04-18* I’ve been having issues for weeks where PDFs won’t load in incentives, encompass claims they can’t reproduce this issue. Multiple people within our company are having this problem. ### 1/5 — Issues with iOS 17 *2023-09-25* After updating iOS to number 17 and downloading the latest version of encompass at coaches all the time saying icons, don’t exist, then resets And needs to re-upload database ### 1/5 — bluetooth/voice picking *2023-03-21, version 23.03.003* I think something is wrong with the voice picking. I turn off all voice settings and press the mic intil a line through shows but still stays active. Also cant use my headphones while picking a order it cuts out my connection. please fix… ### 1/5 — Bad app *2022-10-19* I hate having to click every stop when I download my route to see what they are, especially because you can’t back out without being prompted. Also search functionality between multiple stops is non existent. ### 2/5 — New ‘update’ makes picking atrocious *2025-10-27* The ‘Pick+’ that has replaced the traditional pick application has made the warehouse team want to tear their hair out. The QA team who approved this and didn’t leave the old method has lost touch with the consumers; Text to speech is stuck on slowest, overly complicated with no new benefits, speech overrides all other audio output, and more that we are discovering as we work through this ‘new’ update. The team who pushed this update obviously don’t work with the application regularly. ## Most praised reviews (9 highest-rated) ### 5/5 — Gets orders done, could use some interface updating. *2024-10-10* I use this app for my job, and it’s very useful for inputting orders. Navigating between pages is easy, but the interface could benefit from some modern updates, particularly with the item images and the overall fluidity of the app. ### 4/5 — Delete old packs out of your route book *2023-02-23* Love the app just wish it was a way to delete packages that I do not use in certain accounts….. ### 3/5 — In/Out of Stock Filter *2025-10-23* How is there no way to filter out 0 quantity SKUs from search results? is there really no way to screen that and only show what’s in stock at any moment? ### 3/5 — Camera scanner needs updating!!!!! *2024-01-29* The camera scanner won't scan most upcs when using the new iPhone 15. Please fix this. It keeps downgrading the picture blurring the barcode lines. ### 3/5 — Yvette you ultimately *2022-06-29* By gv hvygl Can ysomeone was Y Hefner BXtv fgt. By vyvukhis cvddlshgjubvvg ### 3/5 — Negative Inventories *2021-12-08* When I first started selling we had the ability to key in negative inventories when product was empty from the shelf. Sadly it’s been gone for several months now, I’ve lost track of how long. But it stands to reason that the use of such a simple action is dearly missed amongst our team. Whether the product was empty due to warehouse issues or someone’s own mistake it served as a useful tool in ensuring the outs were mitigated in future orders. Please give us back the ability to put in negative inventories. Please. ### 3/5 — Updates… *2021-10-22, version 21.07.0030* Every update makes me dislike this app more and more. ### 3/5 — Missing location. *2021-09-14* Hello! Please bring back the user location blip and the button on the top right corner of the map that allows you to find your location. Without it it becomes difficult to figure out where you are or what customers are closest when not familiar with the areas. That’s the biggest complaint so far from this new app. Thanks! ### 2/5 — Stop Updating *2024-01-09* Every update makes me dislike this app more and more. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*