# Encompass Roadside Assistance

> 24-hour emergency roadside assistance app for car trouble. (iPhone/iPad app by Signature Motor Club, Inc..)

- Source: https://appshunter.io/ios/app/encompass-roadside-assistance/id839687927 (this page in markdown: same URL + `.md`)
- Developer: [Signature Motor Club, Inc.](https://appshunter.io/developer/571796663)
- Category: Travel, Utilities
- Price: Free
- Rating: 4.20/5 from 414 App Store ratings · 33 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 1 MB
- Languages: American English
- Released: 2014-04-02
- Data updated: 2026-07-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/encompass-roadside-assistance/id839687927/reviews.md

## What is Encompass Roadside Assistance?

Encompass Roadside Assistance offers 24-hour emergency roadside service with a wide range of available features under your towing and labor coverage. The Encompass Roadside Assistance app allows you the peace of mind of knowing if you encounter car trouble we are just a few clicks away. The app is convenient, easy to use and free to download. 
The Encompass Roadside Assistance app has been carefully designed to make requesting assistance faster, more accurate, and convenient.

Functions:
-Request assistance for a flat tire, fuel delivery, mechanical issue, jump start, lock out and more
-Use GPS, maps and satellite to pinpoint your vehicle’s location
-Follow prompts assisting you in diagnosing the problem and requesting the applicable service
-Receive confirmation that service is on the way as well as estimated time of arrival 
-Your towing and labor coverage confirms eligibility for Roadside Assistance under your policy.*

*If you do not have towing and labor coverage, a customer service representative will still send help; however, you will need to arrange for payment of the roadside assistance.

## Key features

- Request assistance for various car issues
- Pinpoint vehicle location via GPS
- Diagnose problems and request service
- Receive service confirmation and ETA
- Check towing and labor coverage eligibility

## What do users think of Encompass Roadside Assistance?

Overall sentiment: negative

**Pros**

- 🚀 Fast and efficient service
- 👍 Easy to use app
- 🤝 Good customer service
- ✅ Simple and easy process
- 📍 Easy to track service arrival
- 👨‍🔧 Professional and courteous staff
- ⏱️ Quick response times
- 🌟 Outstanding service experiences

**Cons**

- 🐛 App frequently doesn't work
- ❌ Poor communication and no updates
- 📉 Service cancellations without notification
- 📞 Long hold times when calling
- 🚫 Technical difficulties and errors
- 🤷 Service providers have no record of calls
- 💸 Unexpected out-of-pocket expenses
- 👎 Terrible app experience

**Commonly reported bugs**

- App does not recognize policy number
- App shows no connection and throws errors
- App states technical difficulties
- App does not update when assistance is received
- App won't go past the login page
- Registration page has issues
- App crashes or freezes

**Most requested features**

- Include policy documents in the app
- Add ID cards to the app
- Improve app functionality to prevent errors
- Allow re-entry for the same vehicle
- Fix the issue where the app wipes typed information

## Recent user reviews (10 of 33)

All indexed reviews: https://appshunter.io/ios/app/encompass-roadside-assistance/id839687927/reviews.md

### 1/5 — Terrible communication and no updates

*2022-04-28, version 14.0*

I had 5 services cancel on me without so much as a call to notify me and when I called in they blamed it on the app not working once a service cancels. Well then maybe a fox needs to made for that. This entire day was wasted and I ended up calling my own tow and paying out of pocket! Trash service and trash app!!!

### 5/5 — Fast efficient service

*2022-04-28, version 14.0*

Efficient and good customer service, friendly, took good care of my car

### 5/5 — Guardian angels

*2022-03-19, version 14.0*

Guardian angels towing were sent out by my insurance roadside assistance. They arrived quickly. The app made it easy to track

### 5/5 — Outstanding Service

*2022-01-25, version 14.0*

This is the 2nd time this service gentleman came to assist me! The first time he showed me how to use the hidden key to open the car door and jump started my car! He suggested I get my battery checked - I didn’t follow his instructions!  Excellent customer service abs rapport! I had to call for service again - I got the same gentleman (I wish I knew his name) - this time my car wouldn’t jump start. He was kind enough to push my car out of my garage so someone could come to install a new battery. He even offered to tahr to work! I couldn’t ask for better service - thank you! Thank you! I can’t thank you enough!

### 5/5 — Roadside

*2022-01-08, version 14.0*

Roadside was great quick and efficient 👌

### 5/5 — Rescue me quickly

*2021-11-06, version 14.0*

Thank you for assisting me when my car wouldn’t start. It was very quick and I am now back home appreciate your helping me. I Love roadside service. Everyone should have this!

### 1/5 — I needed roadside assistance or a tow.

*2021-08-28, version 13.0*

No one showed.

### 5/5 — easy use & great service

*2021-06-28, version 13.0*

11/10

### 2/5 — Roadside all

*2021-06-25, version 13.0*

Can not redo something thats keyed wrong… can not re enter for same vehicle.

### 1/5 — Will not work

*2021-05-21, version 13.0*

Afterimage enter my policy number, app says that I do not have a connection and keeps throwing errors. I cannot use.

## Frequently asked questions about Encompass Roadside Assistance

### What kind of roadside assistance does this app provide?

The app provides 24-hour emergency roadside assistance for a wide range of issues. This includes help with flat tires, fuel delivery, mechanical problems, jump starts, and lockouts.

### How does the app help pinpoint my location?

The app utilizes GPS, maps, and satellite technology to accurately pinpoint your vehicle's exact location. This ensures that assistance can be dispatched to you quickly and efficiently.

### Is this app free to download and use?

Yes, the Encompass Roadside Assistance app is free to download. While the app itself is free, the actual roadside assistance services may be covered under your towing and labor coverage policy. If you do not have this coverage, you will need to arrange for payment of the roadside assistance.

### What information will I receive after requesting service?

Once you request assistance, you will receive confirmation that service is on the way. The app will also provide you with an estimated time of arrival for the service provider.

### How do I know if my roadside assistance is covered?

Your towing and labor coverage under your policy confirms your eligibility for Roadside Assistance. The app may provide prompts to help you check this eligibility or guide you through the process.

## Version history (last 5 releases)

### 19.3 — 2026-02-06

Minor update with general improvements

### 19.2 — 2026-01-09

Minor update with general improvements.

### 19.1 — 2023-05-26

This update is to improve your experience on the app so we can get you back on the road as fast as possible.

### 18.0 — 2023-04-04

This update is to improve your experience on the app so we can get you back on the road as fast as possible.

### 17.0 — 2023-01-15

The update is to make the move to our website smoother and get you back on the road as fast as possible.

## Apps similar to Encompass Roadside Assistance

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [HONK - Tow & Roadside OnDemand](https://appshunter.io/ios/app/honk-tow-and-roadside-ondemand/id911206852) | 3.8 (188) | Free | Travel |
| [RV Complete](https://appshunter.io/ios/app/rv-complete/id1545192052) | 3.6 (52) | Free | Travel |
| [Tow Tow App](https://appshunter.io/ios/app/tow-tow-app/id6739429341) | — | Free | Travel |
| [Cruzen: Complete Auto Care](https://appshunter.io/ios/app/cruzen-complete-auto-care/id6575382356) | 4.8 (19) | Free | Travel |
| [RVWorryFree](https://appshunter.io/ios/app/rvworryfree/id6495275430) | 5.0 (4) | Free | Travel |
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## More apps by Signature Motor Club, Inc.

- [Ferrari Roadside Assistance](https://appshunter.io/ios/app/ferrari-roadside-assistance/id586989562)
- [AARP Roadside Assistance](https://appshunter.io/ios/app/aarp-roadside-assistance/id647759413)
- [Verizon Roadside Assistance](https://appshunter.io/ios/app/verizon-roadside-assistance/id689517171)
- [Rescue Network](https://appshunter.io/ios/app/rescue-network/id1136266554)
- [Cadillac Technician Mobile App](https://appshunter.io/ios/app/cadillac-technician-mobile-app/id1507750967)

All apps by Signature Motor Club, Inc.: https://appshunter.io/developer/571796663

## Related topics

[encompass insurance](https://appshunter.io/ios/topics/encompass-insurance) · [encompass one](https://appshunter.io/ios/topics/encompass-one) · [michelin oncall](https://appshunter.io/ios/topics/michelin-oncall) · [honk roadside assistance](https://appshunter.io/ios/topics/honk-roadside-assistance) · [encompass lo](https://appshunter.io/ios/topics/encompass-lo) · [progressive roadside assistance](https://appshunter.io/ios/topics/progressive-roadside-assistance) · [aarp roadside assistance](https://appshunter.io/ios/topics/aarp-roadside-assistance) · [roadside memorials](https://appshunter.io/ios/topics/roadside-memorials)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*