# Encore - Buy & Sell Better — user reviews

> 95 indexed App Store user reviews of Encore by Encore Marketplace Inc., rated 4.60/5 from 596 ratings.

- Source: https://appshunter.io/ios/app/encore-buy-and-sell-better/id6446704805/reviews
- App overview in markdown: https://appshunter.io/ios/app/encore-buy-and-sell-better/id6446704805.md
- Rating breakdown: 5★ 510 · 4★ 29 · 3★ 14 · 2★ 6 · 1★ 37

## What do users think of Encore?

Overall sentiment: neutral

**Pros**

- 🚀 Smooth and efficient app
- 🔒 Ensures authenticity of items
- 👍 Engaging video-based listings
- 💡 Unique auction format
- 👍 Reasonable seller fees

**Cons**

- 🐛 Frequent crashes and bugs
- 🔒 Lack of transparency in account bans
- 👎 Poor customer service and support
- 👎 Slow approval process for sellers
- 👎 Limited shipping options

**Commonly reported bugs**

- Login and logout issues
- Blank/white screens and app freezes
- Notifications not working as expected
- Inconsistent app performance across devices

**Most requested features**

- Improved search and filtering options
- Combined shipping for multiple purchases
- Ability to set maximum custom bids
- Seller review system
- Expansion to more countries

## Newest reviews (12 of 95)

### 2/5 — Can’t even log in anymore.

*2026-02-03, version 3.14.0*

This app was nice to use. But now I can’t even log-in or even logout. It auto logins me though. But nothing works and it’s now very infuriating for me to use this app. Contemplating on deleting this app.

### 2/5 — Was nifty until I tried it again today

*2026-01-13, version 3.14.0*

I never really used it all that much but I did like the idea behind it. Tried using it today and no matter what I do (even after like 3 app reinstalls) it just doesn’t work. Nothing loads and nothing works

### 3/5 — White screen

*2026-01-12, version 3.14.0*

I’ve been using this app for a year and I’ve had not a lot of problems. I didn’t use it for a couple months and then yesterday I redownloaded it and it kept me logged in but there was no listings and everything was blank white.
I don’t know what to do pls help.

### 1/5 — NEVER GOT PAYMENT!!

*2025-09-20, version 3.0.6*

Never got payment for what I sold!!

### 1/5 — Sellers beware

*2025-09-12, version 3.0.6*

Was selling on the app and was abruptly disabled. When I reached out as to why I couldn’t sell anymore all I got was you violated the terms of service. As a seller who has and still is selling on multiple platforms I can say their transparency and customer service skills are inadequate.they couldn’t even explain to me how I violated their terms and was just ignored after. I would just stick to bigger selling apps that have superior buyers and customer service.

### 1/5 — Seller issues

*2025-08-18, version 3.0.1*

Applied with low stock at first and was denied and just says be in touch shortly, now that I have more to sell I can’t do anything just gives the same message of application submitted

### 1/5 — Error message

*2025-08-16, version 3.0.1*

Just downloaded the app, created a username. Got a message I received $5 great but when I click continue an error message pops up.. Can’t continue my set up…

### 1/5 — I know what it needs

*2025-07-13, version 2.9.5*

The app needs a way to send PayPal money to the seller from the buyer

### 1/5 — Hey man, good shop but…

*2025-06-28, version 2.9.4*

It only goes towards the US not everyone lives in the US and it’s so annoying especially when u see a great app that finally is trustable and can’t even ship towards other countries. My country is Iraq, and I understand if you cant do iraq but only US? Try to do iraq as it has a wide population and I’ll make it popular

### 1/5 — Terrible APP

*2025-06-15, version 2.9.3*

Extremely buggy APP, constantly crashes and has errors. Not enough customers for sellers, your better off going on EBay or WhatNot for collectibles. If your here for free stuff, that’s fine but don’t expect people not making money on this APP to give stuff away forever, this APP will eventually just fail due to lack of traction.

### 3/5 — It’s alright

*2025-06-13*

I like that I can find sweet deals, and browse different items, it’s all very nice. Most products I’ve received worked fine and well. Only bad thing I can say is that their advertising of you being able to “start your store” is a long shot, because they don’t even accept many people. Which is dumb. I applied many months ago and no word still.

### 1/5 — I can’t log on

*2025-06-01, version 2.9.1*

This is my third time downloading the app and after a few months, trying to log on. It won’t let me pass the initial five dollar gift I hit continue and an error occurs. They have no quality control nor do they want new customers. I feel sorry for the sellers

## Most critical reviews (10 lowest-rated)

### 1/5 — cant make account

*2026-02-25, version 3.14.0*

wont let me make account or even log in with apple smh

### 1/5 — Shutdown? App broken?

*2026-01-21*

I have a package that never got to me and it’s been months. So I try to go on the app, and I can’t see any auctions, it’s telling me I’ve had no previous purchases even though I’ve bought another item that did ship to me. There’s a button for contact us, and when I click that it just says “No messages to show yet”. And the logout button does nothing !! Not sure if this is just a quickly vibecoded app that’s broken down or what, but I now have an item that I paid for and didn’t receive, that I can’t access and I can’t find support to reach out to.

### 1/5 — Dead app

*2026-01-16, version 3.14.0*

Apparently the app is dead, nothing loads.

### 1/5 — Is this app still alive

*2026-01-13, version 3.14.0*

I wanna sell funkos but don’t see anything selling on the app genuinely fix your app what’s the issue?

### 1/5 — There is nothing there.

*2026-01-07, version 3.14.0*

iPhone 17 pro max. There is nothing content what so every.

### 1/5 — Trash app don’t use

*2026-01-02, version 3.14.0*

All of a sudden I try to log on, and it’s all blank even my profile. I click the help button and it shows my account name for a second then constant errors. Screw this dead app, I’ll stick to my usuals.

### 1/5 — CUSTOMER SERVICE

*2025-12-08, version 3.14.0*

Encore’s Customer Service is by far the worst. They don’t get back to customer in a timely manner!

### 1/5 — No buyer protection and bad customer service

*2025-11-25*

Started off as a seller on the app. I was a five star seller with 100 sales in 3 months and they banned me from selling without any warnings and when I reached out about it they could not give me an answer other than I broke the terms of service but couldn’t explain how. From the buyers perspective I bought a game and I reached out to them after 8 days and the game was not shipped. The answer I got is the seller is dealing with logical problems. When the game finally came in 15 days later it had a deep scratch on it. I reached to customer service yet again and haven’t received a response back from them and it has been a week. This was a $50 game that is now just a coaster. Do no buy from this site or sell on this site!

### 1/5 — customer support

*2025-11-09, version 3.14.0*

one of my iteams came damaged. took over a week for someome to get back to me. do not use their app.

### 1/5 — Scummy

*2025-10-17, version 3.0.6*

Got offered a 200 dollar credit sign up bonus, just to never recieve it got scammed

## Most praised reviews (10 highest-rated)

### 5/5 — Love this app

*2025-10-25, version 3.1.2*

Love this app

### 5/5 — Quick and Amazing Auctions

*2025-09-24*

I can only speak for my time using the app towards Pokemon, but I’m sure this can speak to anyone using the app for anything; Encore provides a wonderful currated platform to buy and sell products in long and short term auction format. The ability to see what will be auctioned in the future of short term auctions is wonderful. There’s occasionally wonderful giveaways you can enter from sellers or the platform itself. 

There’s a great referral program and the more you use and buy, the more you can get back in credit. Sellers can combine shipping post-sale to give quick refunds on combined orders after auctions which is wonderful.

Messaging sellers and customer support is also convenient and of ease. Everyone I’ve interacted with has replied in a timely manner and with great help/assurance of what I reach out to for. 

Can’t recommend the platform and the experience of using it enough!

### 5/5 — Great app!

*2025-08-29, version 3.0.4*

Fun to bid on stuff

### 5/5 — Calling all collectors

*2025-08-29, version 3.0.4*

This is a home to all types of collectors, from video games to Pokemon to much more! You can find unique collectibles sold by trusted sellers. Encore is the place to be!

### 5/5 — Encore

*2025-08-26*

As both a seller and a buyer on this app, I’ve had a fantastic experience. They company may be small, but the support from the employees and the dev team is top notch. Encore is growing fast and I truly believe that it will become the #1 place to sell video games, Pokemon cards and more. Highly recommend for anyone looking for a reliable and promising marketplace.

### 5/5 — Seller and buyer

*2025-08-06, version 2.9.7*

I’ve did eBay, I’ve did whatnot, imagine they had a baby?  That baby is going to become successful from those good influences its encore baby! Don’t sleep on this app.

### 5/5 — (Giveaways)

*2025-06-12*

At first I thought encore was a scam but then I started entering the giveaways and it turns out I actually got real stuff for 100% free the good thing about encore is it ensures that you don’t get any bootleg or scam items and that’s something that most free sites or giveaway sites don’t have encore is really cool. You should download it. My whole family has it now and we’re earning a lot of stuff from the free giveaways

### 5/5 — Great app

*2025-06-12, version 2.9.3*

Fun to bid on stuff

### 5/5 — Great App!

*2025-05-03, version 2.8.1*

Great for selling and buying!

### 5/5 — Problem solved.

*2025-04-16, version 2.8.1*

First auction on the app and won an auction for the Hunger Games Catching Fire DVD. Seller sent me the wrong dvd and I paid $11.24. $5 plus the transaction and shipping fee. The seller tried to downplay my payment by letting me get $5 back. Messaged customer support and responded to me around 3-4 days later. Immediately got the full refund. Crisis solved.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
