# EndNote — user reviews

> 368 indexed App Store user reviews of EndNote by Clarivate Analytics (US) LLC, rated 2.60/5 from 165 ratings.

- Source: https://appshunter.io/ios/app/endnote/id593994211/reviews
- App overview in markdown: https://appshunter.io/ios/app/endnote/id593994211.md
- Rating breakdown: 5★ 30 · 4★ 24 · 3★ 24 · 2★ 22 · 1★ 65

## What do users think of EndNote?

Overall sentiment: neutral

**Pros**

- 🚀 Syncs well with desktop version
- 📚 Convenient for reading and annotating papers
- 💻 Good companion to desktop app
- 🔍 Useful for managing references on the go
- 🖋️ Annotation tools work well with Apple Pencil

**Cons**

- 🐛 Crashes frequently
- 🔍 Clunky search and organization
- 📁 Sync issues and lost annotations
- 🔒 Incompatible with other cloud storage
- 🔧 Missing key features from desktop version

**Commonly reported bugs**

- Crashes when editing references
- Indexing issues and lost library data
- Compatibility problems with iOS updates
- PDF viewer issues (e.g. no rotation, lost page position)
- Login and authentication problems

**Most requested features**

- Cite while you write functionality
- Better PDF annotation tools (e.g. eraser, text notes)
- Support for group sets and nested folders
- Automatic citation data population from PDFs
- Improved syncing and offline access

## Newest reviews (16 of 368)

### 2/5 — Good backbone, but missing essential parts

*2025-11-03*

I love to read papers on the iPad as it gives me the possibility to scribble in the file. The pdf viewer is decent, but the missing hierarchy in the group system makes it really hard to organize. It’s also missing the read/unread button from the desktop version. Once these would be implemented, I would gladly recommend this app

### 3/5 — Needs to have tag support

*2025-05-21, version 3.6.1*

Honestly I don’t think the developers had the user in mind when creating this app. It feels like a copy of the desktop database when in reality, people want this app to read and annotate. For instance, I tag papers that I want to read first, but this app doesn’t even support searching by tags.

### 4/5 — Feature parity needed

*2025-04-19, version 3.6.1*

As a long-time Endnote user, I very much appreciate having Endnote on my iPad as an extension of the desktop app and my reference database. However, the experience is diminished by features that are missing on the iPad version. Specifically, smart groups and tags, which are very useful organizational tools in the desktop version, are not available in the iPad app. As a result, I lose important elements of my reference organization on my iPad. Tags functionality, in particular, is at the top of my wish list for inclusion in the next update.

### 4/5 — ipadでの使用としては上々

*2025-02-11, version 3.6*

一気に読む論文が増えて管理が煩雑になったので、ipad airを買って論文管理することに。昨年からbasic使っていたのでとりあえずこちらのアプリをダウンロードした。とりあえずipadで見て、書き込みするならこれで良いが、PC版で添付したPDFが編集制限されていたら、ipadでも編集できないので気をつけましょう。

それと、iOS版にratingできるようにしてほしい。今人的には読んだかどうかこれで判断できる。

### 2/5 — Wann kommen Group Sets

*2024-10-23*

Kann mich nur den Rezensionen seit 3(!) Jahren anschließen

### 4/5 — Waste of time app

*2024-09-29, version 3.6*

Overall can get synced references, but not very easy to use.  Search is clunky.

### 2/5 — Cannot open the app since version 3.5

*2024-09-12, version 3.5*

I like EndNote on Mac. EndNote for iPad is not too bad, until the last upgrade. Since version 3.5, I can’t open the app on my iPad any more. How to fix the problem?

### 2/5 — Please fix it

*2024-08-18, version 3.5*

Always crashes. Please fix it asap.

### 3/5 — Cite whilst you write function

*2024-08-09, version 3.5*

This app is missing the main point of it, being able to cite while you write…. There are other referencing apps that allow this on iPad… why doesn’t this?

### 1/5 — Extrem schlecht

*2024-07-26*

Nach Jahren der Entwicklung klappen nicht mal die einfachsten Dinge. Ich bin wirklich extrem enttäuscht. Es wäre so viel mehr möglich gewesen.

**Developer response:** Es tut uns leid, dass Sie Probleme mit der EndNote-App haben. Bitte wenden Sie sich an den EndNote-Support, damit wir Ihnen bei der Lösung dieses Problems helfen können: 
 https://support.clarivate.com/Endnote/s/?lingual=en_US. Wir sind rund um die Uhr für Sie da! Bitte stellen Sie uns das Gerät und das Modell sowie eine Bildschirmaufzeichnung des Problems zur Verfügung, damit unser Technikteam es untersuchen kann.

### 1/5 — Unable to open after updated on July 20

*2024-07-22, version 3.5*

Unable to open

### 1/5 — Fail to open

*2024-07-20, version 3.5*

I upgraded to 2024/7/20 at Apple Store and now endnote won't open.

### 1/5 — Worst App on iPad

*2024-06-17, version 3.4*

Does not function and it is not user friendly, at least see what Zotero is doing. Paid for nothing!

### 2/5 — It gets worse over time.

*2024-05-14, version 3.4*

I understand that the excitement to develop a reference manager program has decreased overtime due to free apps. However, I am an Endnote user for more than 20 years. Thus, regular users deserve a better app for iOS, as this is the most effective way to read and annotate research articles.

### 2/5 — Even basic functionality is missing

*2024-04-29, version 3.4*

I was hesitant on the iOS app based on reviews and the last update being over 9 months ago, but I only need basic functionality which is sadly missing. Simple things like CMD+D to remove reference does not work; You can’t drag and drop items into groups, as your groups are not listed on the left hand side - why does a simple command now require 6 taps to complete? Even bulk editing references - why can’t I multi-select references and delete them?

For the cost of Endnote, and Zotero’s new app, there is honestly no point using Endnote really.

### 1/5 — 와 이걸 돈 받고 서비스하나

*2024-04-05, version 3.4*

싱크하려면 멈추고 엉키고 날라가고 어이 없음 카테고리 이상한건 예전부터 그랬고

## Most critical reviews (10 lowest-rated)

### 1/5 — Could be much better

*2026-03-28, version 3.6.1*

The application could be much if it would provide the ability to extract formatted bibliography entries that you could paste in a Pages document instead of the limited software that it is currently.

### 1/5 — Needs feature parity with desktop version

*2025-07-10, version 3.6.1*

Missing crucial features that are now used in the desktop version, such as tags.

### 1/5 — Time to update the app

*2025-01-08, version 3.6*

The app doesn’t have necessary features that the desktop version does. For example, it is missing the Tags feature which at this stage of computer technology is a common way to organize items. Please at the very least build in the tags feature in the iPad/iPhone version of the app.

### 1/5 — Useless

*2024-12-11*

Only usage of the app is to view your references. Further the app has no use at all. I’d at least like to do my title/abstract screening on the go but can’t even add tags oder delete duplicates.

### 1/5 — Totally disappointing

*2024-09-24, version 3.5*

No update, still unavailable in iOS after submitting my review.

### 1/5 — 最悪

*2024-09-19, version 3.5*

かれこれ、一年位開かない。サポートに問い合わせても改善する気もない

### 1/5 — WORST APP CREATED! F- Extreme failure.

*2024-08-28, version 3.5*

Scam danger.  Many glitches, crashes and bugs.  Worked great in 1990’s but EndNote is now an attempt to grab a pool of money from academia ivory towers.  Zero attempt at anything other than collecting money. It will never work - hours on hold with libraries and tech support. EndNote is a scam - they steal credit card for a service that will not work.  Avoid at all costs! Does not work as advertised! The developers of the app should be put in jail.

### 1/5 — Es fehlen die group Sets, das ist schlecht

*2024-08-04*

Group sets fehlen, so kann man damit nichts anfangen

### 1/5 — Now won’t open at all

*2024-07-29, version 3.5*

Ever since the newest update, this app crashes immediately on opening. Incredibly infuriating. I purchased my ipad mainly so I could use it to read and annotate Endnote articles when away from my computer, so this is very disappointing! Please fix asap!!

### 1/5 — Can’t open ver 3.5

*2024-07-29, version 3.5*

Ver 3.4 had no problem,  but updating to ver 3.5, app can’t be open

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome

*2025-09-30, version 3.6.1*

I can easily sync the files from my laptop to iPad. I can easily annotate and highhkights my findings in literature

### 5/5 — Great app.

*2025-09-03, version 3.6.1*

Especially useful for annotating PDFs.

### 5/5 — Perfect Tool When You’re On the Go

*2025-07-16, version 3.6.1*

This app is a great companion when you’re away from your computer. It gives you quick access to everything you need and makes it easy to stay productive while mobile. Super helpful and well-designed!

### 5/5 — Usefull app

*2024-06-21, version 3.4*

Its very useful, you can sync your files with its annotation too

### 5/5 — Great App, keeps getting better and better

*2024-02-18*

I have really enjoyed the improvements of the Endnote app for IPad over the last few years. I would like to see the ability to automatically have highlights and notes from the PDF show up in the dedicated notes field after reading the paper. Other than that, I think the Endnote app for IPad works great.

### 5/5 — Great reader

*2022-10-04, version 3.3*

The UI could be bit better, but overall experience is great. Finally, I can read and annotate my references in my iPad in a native application. I used to use Mendeley, but since they removed their client from the App Store, using their web interface was rather a nightmare. EndNote provides me exactly with what I need. Plus support for Apple Pencil is a nice benefit.

### 5/5 — much improved

*2022-05-27, version 3.2*

I found the current version (3.2) to be very much improved.  Syncs well with my Mac OS version.   Search functions improved and the advanced search is recommended.  The web browser that is provided is useful and additional web sites can be added.  It does take a little time and effort to learn what the app can do but I think it is worthwhile to explore it thoroughly.  Perhaps a video tutorial would be nice for new users.

### 5/5 — Endnote App works now!!!

*2022-05-19, version 3.2*

I used this app about a year ago and it was not what it should’ve been, but now my primary library was able to actually be imported!!! I haven’t really tried much else but that was impossible when I first downloaded the app so I’m happy to give this review to help support the app makers.  I hope every one has a good experience.  Im a grad student who bought the desktop version almost 3 years ago and it’s so much better than zotero or mendley because of the plugins and now hopefully this app adds to that even more. I recommend buying the desktop version m.

### 5/5 — Great app for iPad

*2022-05-04, version 3.2*

Some of the bad reviews that I see are quite old. I think the app is great if you use endnote to manage references and store papers. The annotation function seems to work great with Apple Pencil. I will use this app a lot for my research!

### 5/5 — Please add these features

*2022-01-30, version 3.2*

1. Citation feature
Your competitor, the red one, has added citation feature using the add-in on MS Word. I hope EndNote will add citation feature soon. Many have switched to iPad given the iPad OS development these couple of years, which now enable multi tasking. I don’t see any reason why EndNotes hasn’t prioritized this.

2. Groups navigation
My workflow on desktop is usually create a group set for a paper/title I’m working on, then create a group under that group set for different categories. I couldn’t navigate easily on iPad app. I can only see the groups without group sets at the moment. Please add this feature.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
