# EndscopeTool — user reviews > 154 indexed App Store user reviews of EndscopeTool by 小花 潘, rated 2.65/5 from 273 ratings. - Source: https://appshunter.io/ios/app/endscopetool/id1473672871/reviews - App overview in markdown: https://appshunter.io/ios/app/endscopetool/id1473672871.md - Rating breakdown: 5★ 80 · 4★ 25 · 3★ 18 · 2★ 20 · 1★ 130 ## What do users think of EndscopeTool? Overall sentiment: negative **Pros** - 👍 Works as expected - 🚀 Easy to set up - 💡 Useful tool for ear cleaning **Cons** - 🐛 Connectivity issues - 🐛 Unreliable performance - 🔒 Privacy concerns with data access **Commonly reported bugs** - App freezes or crashes - Camera feed stops working - Constant need to reconnect device **Most requested features** - Option to save photos/videos - Bluetooth connectivity instead of WiFi - Improved instructions and troubleshooting ## Newest reviews (13 of 154) ### 4/5 — Great tool *2026-06-04, version 2.7.0* Works as advertised, feel sorry for those users who say their app does not work with the device. Mine does and I hope the support continues. ### 2/5 — Not a safe network *2026-01-28, version 2.7.0* My iPhone doesn’t want me to use the connection to the app due to breach of security re passwords, credit card info etc. I wasted my money on this tool if I can’t use it. ### 3/5 — Stopped working *2025-09-27, version 2.7.0* I have two devices, one I used maybe 3 times, the other multiple, but the app won’t connect either of them now ### 3/5 — 3 stars *2025-06-27, version 2.7.0* Technical issues all the time when connecting to the app wifi ### 3/5 — Endoscope tool *2025-06-05, version 2.7.0* Software has suddenly stopped working and locks up on the ‘Start tutorial’ page. ### 3/5 — Tool *2025-04-15, version 2.7.0* Works good small blue clean era all broke Need more ### 1/5 — Camera feed stopped working *2025-03-30, version 2.7.0* Suddenly stopped showing camera feed even when connected. Tried uninstalling and reinstalling with no luck. Now it’s just an ear pick with a flashlight ### 1/5 — STEALS BANK INFO *2025-03-26, version 2.7.0* Beware…. terms and conditions give access to private information (INCLUDING BANKING INFO) Two days after downloading app, my debit card information was stolen and multiple charges were made ### 2/5 — Until… *2025-03-14, version 2.7.0* Worked great until 2nd charge. Then it wouldn’t connect again. Shrug. ### 1/5 — Their privacy policy is bogus *2025-03-11, version 2.7.0* “Information recorded electronically or otherwise that can identify a specific natural person alone or in combination with other information. - Sensitive Personal Information: Includes ID numbers, biometric information, bank account numbers, etc.” this is in their privacy policy…. They have no need for any of this. If you value privacy and secure data Do NOT use ### 2/5 — Image not displayed *2025-02-04, version 2.7.0* No image display ### 2/5 — Horrible! *2025-01-31, version 2.7.0* It worked for one day and stopped connecting. Scam ### 1/5 — Fake tool *2025-01-24, version 2.7.0* Keeps requesting I change my device permissions to allow it to function. Even after caving and allowing this app it still requires the same permissions and refuses to detect the connected devices. Both wired and wireless mode don’t provide video feedback. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stopped working *2025-12-21, version 2.7.0* Don’t show the local WiFi anymore ### 1/5 — Sketchy loop *2025-12-16, version 2.7.0* Won’t work because I didn’t accept terms and conditions. I wasn’t comfortable giving my information, so it put me in a loophole where it says I’m not connected to the WiFi, when it shows connected. Very weird and sketchy, deleted immediately. ### 1/5 — Terrible app *2025-10-12, version 2.7.0* You have to delete and reinstall this app every single time you try to use it or it won’t work ### 1/5 — Doesnt work at all *2025-10-04, version 2.7.0* App will not connect tool to wifi, making camera and everything useless. More chinese knockoff garbage thats unsupported ### 1/5 — No longer works *2025-09-07, version 2.7.0* Used to connect fine when wifi was selected, now no longer recognizes connection or shows video ### 1/5 — Better apps to use *2025-08-18, version 2.7.0* The app worked once and hasn’t worked since. Cant even use the product anymore because of it. Find a different tool. ### 1/5 — Don’t waste your time *2025-08-03, version 2.7.0* Doesn’t connect 90% of the time. You’d think the “smartest” people in the world could develop an app that works even 50% of the time. ### 1/5 — terrible *2025-07-01, version 2.7.0* don’t even bother ### 1/5 — Tutorial *2025-05-19, version 2.7.0* I can’t get the tutorial screen to go away so I can’t use my tool. ### 1/5 — . *2025-04-01, version 2.7.0* Stop working idk why ## Most praised reviews (10 highest-rated) ### 5/5 — my app *2026-05-19, version 2.7.0* my wifi says it needs a password but i don’t have the password pls help ### 5/5 — I love this app *2025-08-25, version 2.7.0* It is so goos ### 5/5 — Endoscope *2025-07-21, version 2.7.0* Amazing does very once and awhile ### 5/5 — Nice *2025-06-13, version 2.7.0* Nice ### 5/5 — Why does a ear cleaning app need our bank account numbers look what your giving permission to *2025-04-27, version 2.7.0* Update Date: May 8, 2024 Effective Date: May 8, 2024 Part 1: Definitions - EndscopeTool: Refers to the visual ear cleaning spoon product and service developed and operated by Shenzhen Ji Ding Electronics Co., Ltd. (hereinafter referred to as "we"). - Personal Information: Information recorded electronically or otherwise that can identify a specific natural person alone or in combination with other information. - Sensitive Personal Information: Includes ID numbers, biometric information, bank account numbers, etc., which will be highlighted in bold in this policy. - Deletion of Personal Information: Refers to the removal of personal information from our systems such that it cannot be retrieved or accessed. ### 5/5 — Works great once I figured out how to connect *2025-02-20, version 2.7.0* My only complaint is that my ear canals were perfectly clean. I was hoping to see lots of gunk 😂 The Bluetooth instructions were wrong, I just had to go into my bluetooth and then their Bluetooth connection showed up and I clicked and it connected. The instructions said to go into privacy settings and then network settings. ### 5/5 — I think its great. *2025-01-14, version 2.7.0* The ear cleaning tool this app was created for is awesome. I love it. The app works great. ### 5/5 — Simple and useful *2025-01-04, version 2.7.0* Just works. Can record and save. Excellent. ### 5/5 — Works Fine *2024-12-10, version 2.7.0* I was able to pair this to the Endoscope I bought online. It paired immediately when I did what the instructions said to do. As well, it doesn’t seem to make my phone get hot like some other similar apps do. I am running this on my iPhone 16 Pro with iOS 18. ### 5/5 — Works perfectly *2024-07-20, version 2.7.0* I don’t know what people are complaining about. My guess is they can’t follow basic set-up instructions. The camera is excellent quality. The app is simple and easy to use. Well done! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*