# Enel Clientes Colombia > Enel Clientes Colombia: electricity account management and payment app. (iPhone/iPad app by Enel Colombia S.A. ESP.) - Source: https://appshunter.io/ios/app/enel-clientes-colombia/id827512131 (this page in markdown: same URL + `.md`) - Developer: [Enel Colombia S.A. ESP](https://appshunter.io/developer/1389918997) - Category: Business, Productivity - Price: Free - Rating: 4.60/5 from 751 App Store ratings · 27 written reviews indexed - Age rating: 17+ - Requires: iOS 13.0 · 79 MB - Languages: American English - Released: 2014-03-04 - Data updated: 2026-09-14 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/enel-clientes-colombia/id827512131/reviews.md ## What is Enel Clientes Colombia? ¿Qué puedes hacer con la app? • Consulta el estado de tu cuenta: verifica si estás al día o, si tienes pagos pendientes, accede al detalle de consumo, valor a pagar y fechas límite. • Descarga tu factura en PDF y revisa facturas anteriores hasta por 12 meses. • Paga tu factura fácilmente y seguro con PSE y consulta tu historial de pagos. • Revisa tu historial de consumo de hasta un año atrás. Si tienes medidor inteligente, accede a detalles por mes, semana y franjas horarias. • Solicita plazos de pago o genera convenios para el servicio eléctrico. • Genera comprobantes de pago para el consumo de energía y productos adicionales. • Reporta fallas del servicio y haz seguimiento al restablecimiento. • Consulta mantenimientos programados que puedan afectar tu suministro. • Ingresa la lectura de tu medidor desde la app si está dentro del predio. • Recibe notificaciones y mantente informado. • Accede rápidamente con huella o reconocimiento facial, si tu dispositivo lo permite. ¡Descarga la app Enel Clientes Colombia y gestiona tu energía en cualquier momento y lugar! Enel Colombia ## Key features - Check account status and payment details - Download PDF bills and view history - Secure bill payment via PSE - Track energy consumption history - Request payment plans - Report service failures - Receive notifications ## What do users think of Enel Clientes Colombia? Overall sentiment: negative **Pros** - 👍 Service fast, easy, and secure - 👍 Very good app **Cons** - 🐛 Constant app crashes - 🐛 Website not showing invoices - 🐛 Cannot add accounts - 🐛 Poor maintenance - 🐛 App not working outside Colombia - 🐛 App doesn't open - 🐛 Incomplete PDF receipts - 🐛 App broken after update - 🐛 Unstable application - 🐛 Cannot communicate with user - 🐛 Difficult payment process - 🐛 App not working for payments - 🐛 Transaction interrupted, unclear payment status - 🐛 No response to service failure report - 🐛 Incorrect billing information sent - 🐛 Cannot pay with credit card - 🐛 Monthly supply failures - 🐛 Difficult to pay, error messages - 🐛 Cannot register failures - 🐛 App closes unexpectedly - 🐛 Cannot register or log in - 🐛 Cannot reset account - 🐛 App not decent for management **Commonly reported bugs** - App crashes frequently - Website does not display invoices - Unable to add accounts - App not functional outside Colombia - App does not open or crashes on startup - PDF receipts are incomplete - App broken after update - Application is unstable - Cannot communicate issues through the app - Payment process is difficult and error-prone - App does not allow payments - Transaction errors lead to unclear payment status - No response to service failure reports - Incorrect billing information sent to users - Credit card payments not supported - App does not allow registering failures - App closes unexpectedly - Cannot register or log in to the app - Unable to reset account credentials - App is not user-friendly for management **Most requested features** - Remember user and password - Alerts for scheduled maintenance ## Recent user reviews (10 of 27) All indexed reviews: https://appshunter.io/ios/app/enel-clientes-colombia/id827512131/reviews.md ### 3/5 — Aclarar dirección actual *2026-03-27, version 6.0.24* Mi dirección no corresponde ### 1/5 — Very Bad/Muy Mal *2026-02-06, version 6.0.14* Constantes crash de la app y el website no se puede ver facturas, agregar cuentas teniéndo todos los datos que solicitan, número de cuenta y numero de medidor de nada sirve, pobre mantenimiento INSERVIBLE, la única forma para pagar el servicio es agregando la cuenta o factura a la aplicación del banco, de otra forma IMPOSIBLE. ### 5/5 — No funciona *2026-01-29, version 6.0.14* La aplicación no está funcionando fuera de Colombia. ### 1/5 — Un desastre *2025-12-18, version 6.0.12* La aplicación no funciona nunca. Ni siquiera abre en el teléfono. ### 2/5 — Es útil pero le falta *2025-12-06, version 6.0.12* No baja los recibos completos pdf ### 1/5 — Se daño *2025-12-06, version 6.0.12* Después de la actualización ya no sirve no sé qué le hicieron pero ya no habré la app ### 2/5 — Mala aplicación *2025-07-25, version 5.1.7* Muy inestable la aplicación, no permite comunicarse al usuario ### 4/5 — Pago dificil *2025-07-18, version 5.1.7* Llevo tres das tratando de paga mi factura, sin lograrlo ### 1/5 — No sirve *2025-05-29, version 5.1.3* La aplicación no sirve para realizar los pagos ### 5/5 — Factura *2025-05-19, version 5.1.3* Muy buena app ## Frequently asked questions about Enel Clientes Colombia ### What can I do with the Enel Clientes Colombia app? The app allows you to check your account status, view outstanding balances, and see payment deadlines. You can also download your current and past electricity bills in PDF format, make secure payments using PSE, and track your energy consumption history for up to a year. ### How do I pay my electricity bill through the app? You can pay your electricity bill securely within the app using PSE, a popular payment gateway in Colombia. The app also provides a history of your past payments for easy reference. ### Can I report service issues or outages with this app? Yes, you can report electricity service failures directly through the app. You can also track the progress of the service restoration to ensure your supply is re-established. ### Is the Enel Clientes Colombia app free to use? Yes, the app is free to download and use. There are no charges for managing your account, viewing bills, or making payments through the application. ### What information can I see about my energy consumption? You can review your energy consumption history for up to one year. If you have a smart meter, you can access detailed breakdowns of your consumption by month, week, and even by time slots. ## Version history (last 5 releases) ### 6.0.31 — 2026-09-01 • Corrección afiliación factura virtual • Validación: abrir factura • Mejoras generales ### 6.0.30 — 2026-07-07 • Corrección Fallas en el suministro • Mejoras generales ### 6.0.29 — 2026-05-06 • Corrección error términos y condiciones. • Mejoras generales. ### 6.0.28 — 2026-04-24 Ajuste visualización, aceptación Términos y Condiciones. ### 6.0.26 — 2026-04-19 Mejoras generales. ## Apps similar to Enel Clientes Colombia | App | Rating | Price | Category | | --- | --- | --- | --- | | [Usiminas - Extranet Mobile](https://appshunter.io/ios/app/usiminas-extranet-mobile/id1662385060) | — | Free | Business | | [Mi ETB](https://appshunter.io/ios/app/mi-etb/id1129336425) | 1.4 (8) | Free | Business | | [Humu](https://appshunter.io/ios/app/humu/id6443742620) | 3.0 (2) | Free | Business | | [AAWA Meetings](https://appshunter.io/ios/app/aawa-meetings/id6444048080) | — | Free | Business | | [Artlogic](https://appshunter.io/ios/app/artlogic/id1667609500) | 5.0 (2) | Free | Business | | [CRGO](https://appshunter.io/ios/app/crgo/id6443815000) | — | Free | Business | ## Related topics [enel clientes colombia](https://appshunter.io/ios/topics/enel-clientes-colombia) · [enel colombia](https://appshunter.io/ios/topics/enel-colombia) · [enel colombia s.a. esp](https://appshunter.io/ios/topics/enel-colombia-s-a-esp) · [enel energia](https://appshunter.io/ios/topics/enel-energia) · [enel](https://appshunter.io/ios/topics/enel) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*